FAQs
If the transaction has happened because of your negligence, that is, because of your sharing your password, PIN, OTP , etc., you will have to bear the loss till you report it to your bank. If the fraudulent transactions continue even after you have informed the bank, your bank will have to reimburse those amounts.
What if I gave OTP to a scammer? ›
If you fall victim to an OTP scam, immediately contact your bank to block any transactions and secure your accounts. Report the incident to the cybercrime department and change your passwords. What can someone do with your OTP number? With your OTP, a scammer can gain access to your financial accounts.
Why am I getting unknown OTPs? ›
One of the most common reasons why people receive OTP codes without requesting them is because someone else is attempting to log in to their account. This is a strong sign that your login credentials have been compromised, which means someone else could access your account without your permission.
How can I recover my money from a scammer? ›
Contact the company or bank that issued the credit card or debit card. Tell them it was a fraudulent charge. Ask them to reverse the transaction and give you your money back. Did a scammer make an unauthorized transfer from your bank account?
Will the bank refund money if scammed? ›
While banks are generally obligated to refund money lost to fraud, they may deny the refund if you were negligent or involved in the scam.
Can fraudsters take money from account without OTP? ›
Cybercriminals exploit vulnerabilities in the AEPS system by acquiring biometric data illicitly. This stolen information, typically obtained from public records, allows them to impersonate account holders and initiate transactions without requiring OTP verification or ATM PINs.
Can hackers intercept OTP? ›
For valuable accounts (like banking), attackers may try to intercept the OTP if it's sent via text. This is done through SIM swapping (registering a new SIM card to your number) or launching an attack via the operator's service network utilizing a flaw in the SS7 communications protocol.
How do I get my money back after being cheated online? ›
Report Online: File a complaint on the National Cyber Crime Reporting Portal (https://cybercrime.gov.in/). This portal allows you to register your complaint electronically, accessible 24/7. Contact Your Bank: Inform your bank immediately about the fraudulent transaction.
What happens if I share my OTP with someone? ›
Remember that OTPs are your password for your online identity. Sharing your OTP can lead you into a series of trouble including financial losses, unauthorized access of your social media accounts and also stealing of your private information.
How do I get my money from OTP? ›
To do this, select the "Cardless Cash Withdrawal" option on the ATM screen and enter your mobile number registered with the bank. You will receive an OTP on your mobile phone, which you will need to enter on the ATM screen to complete the transaction.
Contact Your Bank: Inform your bank immediately about the fraudulent transaction. Request a chargeback by explaining the situation. The bank will investigate and may be able to reverse the transaction if reported promptly. You can call their customer care hotline or visit a branch in person.
What happens if I share my Amazon OTP? ›
If you are not available to receive the package, you can share the OTP with someone you trust, so they can receive the package. We don't recommend sharing the OTP with an unknown person. If no one is available to receive the package, we will re-attempt the delivery on the next working day.
