Operations Management: An Integrated Approach, 5th Edition (2024)

LOW-VOLUME OPERATIONS

Low-volume or job-shop operations are used for high-quality, customized products such as custom stereo systems or custom automobile paint jobs, or for services such as personal fitness, with higher profit margins. Companies with low-volume operations use highly skilled employees, general-purpose equipment, and a process layout. The objective is flexibility, both in product variation and product volume. Equipment is not dedicated to particular jobs but is available for all jobs. In low-volume operations, products are made to order. Each product or service can have its own routing through a unique sequence of workstations, processes, materials, or setups. As a result, scheduling is complex. The workload must be distributed among the work centers or service personnel. A useful tool for viewing the schedule and workload is a Gantt chart. Let's look at how a Gantt chart is used.

Operations Management: An Integrated Approach, 5th Edition (1)

Personal trainer looks on.

Gantt Chart

Gantt charts are named after Henry Gantt, who developed these charts in the early 1900s. A Gantt chart is a visual representation of a schedule over time. Two kinds of Gantt charts are the load chart and the progress chart.

Operations Management: An Integrated Approach, 5th Edition (2) Gantt chart

Planning and control chart designed to graphically show workloads or to monitor job progress.

Load chart

A chart that ...

Operations Management: An Integrated Approach, 5th Edition (2024)
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