Who can apply?
To open a Personal Banking Account, you’ll need to:
- Be 18 or over
- Be a UAE resident or have your residency in progress
- Have a monthly salary of at least AED 5,000
To avoid monthly service fees, you’ll need to maintain an average monthly balance of at least:
- AED 3,000 if it's an AED account
- USD 500, GBP 500, EUR 500 or CNY 5,000 if your account is in one of these currencies
What you'll need
UAE residents
- Physical Emirates ID
- Physical passport
- Proof of income, such as a salary certificate, bank statement dated within the last 3 months, for business owners - company's last 3 months' bank statements
- Proof of UAE residence address, such as a utility bill, tenancy contract, Ejari number, title deed or letter from employer
New to the UAE
- Physical passport
- Proof of income, such as a salary certificate, bank statement dated within the last 3 months, for business owners - company's last 3 months' bank statements
Joint account
Both you and your joint applicants need to complete the current account opening process by personally visiting any of our branches or customer service centres, with the following documents:
- Original passport (for all customers).
- Valid residence visa (for non-GCC National customers only).
- Original Emirates Identification Card (for all customers).
- Proof of UAE residence in the form of either a utility bill/rental agreement/title deed/employment letter.
- Original labour card/work ID (for female applicants on father's/husband's sponsorship).
- Original trade license (for all self-employed customers).
- For salary transfer customers, original salary transfer letter from the employer must be provided.
Please note, that we may request further information or documentation from you, in order to comply with the Foreign Account Tax Compliance Act (FATCA).
Debits from your account will be restricted until we verify your documents. We’ll get in touch within 3-5 days or send you an email once your account is fully ready for use.
Need a more accessible account?
If you're looking for a lower cost option, you could consider a Personal Banking Account. Not only does it offer our lowest eligibility criteria for a single account, it also has the lowest fees if you don't meet them. See our Schedule of Services and Tariffs (PDF, 416KB) for details.
Services and fees
An HSBC account comes with a debit card and monthly statements. Please refer to ourSchedule of Services and Tariffsfor a complete list of services along with any fees and charges associated with them.
Don't have an Emirates ID yet?
If you’ve applied for a residency visa and don’t have your Emirates ID yet, you’ll have 75 days from opening your account to give it to us. After that, you won’t be able to make digital payments or use your cards until we receive your Emirates ID.
Important documents
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Personal Banking Terms and Conditions (for new customers on or after 27 June 2023) (PDF, 1,152KB) Personal Banking Terms and Conditions (for new customers on or after 27 June 2023) (PDF, 1,152KB) Download link
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Personal Banking Terms and Conditions (for existing customers before 27 June 2023) (PDF, 981KB) Personal Banking Terms and Conditions (for existing customers before 27 June 2023) (PDF, 981KB) Download link
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Schedule of Services and Tariffs (PDF, 704KB) Schedule of Services and Tariffs (PDF, 704KB) Download link
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Key Facts Statement - current accounts (PDF, 334KB) Key Facts Statement - current accounts (PDF, 334KB) Download link
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Compare our accounts (PDF, 212KB) Compare our accounts (PDF, 212KB) Download link
This product/service may be affected by changes in foreign currency exchange rates.
Correspondent and receiving banks may charge additional fees when they process the transaction.
Penalties and Fees may be applied if there is a customer error or omission in providing correct or incomplete remittance information and may cause a rejection of, or delays in, the transfer. We shall not be held liable for any potential loss.
The actual time to complete a transaction may differ from estimates due to increased scrutiny of transactions by the financial institution or entity providing financial services to the beneficiary of remittances.
For recall of payments, please contact us by any of the means listed at https://www.hsbc.ae/help/contact/. We may charge payment recall fee. We cannot guarantee that we’ll be able to recall the payment successfully.
