Off on holiday? Follow our tips to avoid a big mobile roaming bill (2024)

The summer holiday season is starting, which means lots of us will be digging out our suitcases and sun cream and heading off on a break overseas.

Over the past few years there have been some changes to mobile roaming charges by many of the UK’s mobile phone firms. So, it’s important to be aware of how you might be charged for using your mobile abroad – especially as those charges are likely to be different since the last time you travelled.

Nobody wants to receive a larger-than-expected mobile bill when they get back from holiday. For information on the changes brought in by the major mobile providers, see our guide to what they’re currently offering.

But it’s also worth considering the steps you can take yourself to reduce the risk of facing a big bill for mobile roaming. Here are a few simple tips to take before and during your trip.

Check charges before you travel and set a mobile bill limit

Always check with your provider before you travel, to see if roaming charges will apply in the destination you’re heading to. Check how much they cost and any usage limits you need to be aware of – and ask your provider if you have the option to apply a spending cap to your roaming data, or set a mobile bill limit for the duration of your trip.

Buy bundles to save costs

If you do need to use your mobile on the move when abroad, check if your provider has any offers to help you reduce your roaming charges. This could be, for example, a daily or weekly charge that allows you to use your usual home allowance or the option to buy roaming add-ons for a set number of calls, texts, or data.

Turn off mobile data

If you want to avoid high roaming charges, make sure you turn your mobile data off on all devices before you arrive at your destination. You will still be able to make and receive calls (and be aware that charges will apply for these), but you’ll need to connect to Wi-Fi to use any online apps.

Download before you go

If you want to avoid data charges, download any favourite playlists, podcasts or TV shows you or your family want to watch or listen to, before you travel.

Connect to Wi-Fi to reduce your roaming charges

Make use of Wi-Fi. Hotels, apartments and public spaces may offer free Wi-Fi, so make use of this when travelling to avoid paying for data. Apps like FaceTime, WhatsApp and Skype can all be used with Wi-Fi, helping you to stay in touch with friends and family.

If you're not using Wi-Fi, avoid data-heavy activities

Examples include watching videos, updating social media with photos or downloading music. Also, if you are checking emails, avoid opening large attachments. Another option might be to consider buying a SIM for the country you are visiting.

Don't forget the kids

Before you travel, check whether your children’s mobiles will be subject to roaming charges. If they are, make sure you follow the above tips on their phones too, to avoid their roaming charges from racking up once you’ve landed at your destination.

If you still have questions about what roaming charges might apply for your trip, speak to your mobile provider.

Off on holiday? Follow our tips to avoid a big mobile roaming bill (2024)

FAQs

Off on holiday? Follow our tips to avoid a big mobile roaming bill? ›

Turn off mobile data

How to avoid big phone bills when traveling internationally? ›

Other options when traveling internationally

Turning off data roaming in your phone's settings when you don't need it. Downloading maps when you have Wi-Fi or using apps like Apple or Google Maps in offline mode. Shutting off all non-vital apps. When apps automatically update, you are charged if they are still active.

Will I still get texts if I turn off data roaming? ›

If you toggle off Data Roaming, your phone won't have any data, but you can still call/text on your regular phone number. TARGET AUDIENCE: People who want to make sure they're reachable on their phone number, always, but don't care about having data all the time.

What do you need to turn off on your phone to not get billed when overseas? ›

Turn off roaming, pop your phone on airplane mode, and connect to Wi-Fi instead. And if you're the type of traveler who likes to stay connected at all times, make sure you chat to your phone provider about a daily roaming plan, or purchase an eSIM or local SIM to keep your phone charges at a minimum.

Should I have roaming on or off? ›

Keep roaming off when you don't need access to maps, email, apps, or messages so you won't be charged. You can switch roaming back on when you need these services. Turn off auto updates. Make sure your apps are only updating while connected to Wi-Fi in order to avoid roaming charges for services that aren't critical.

Does turning off roaming stop international charges? ›

Even if you decide to get a local SIM card, these tips will help you out by saving data abroad. Turn off roaming. This stops cellular data use so you won't be paying extra for a plan you don't have. You can still get calls and text with Wi-Fi, but your phone won't send or receive data on networks.

Will I be charged for roaming if I use Wi-Fi? ›

Instead, you're accessing the internet through whichever broadband connection the WiFi network uses. This means, even if you're overseas and you connect to a WiFi network, you won't be incurring roaming charges from your mobile service provider.

Does airplane mode avoid roaming charges? ›

With Airplane Mode turned on, your device will not be able to connect to cellular service, meaning you will definitely not incur any international roaming charges. But, if you have airplane mode turned on, it also means that you cannot make any calls or send/receive any messages.

Do I get charged roaming if I receive a text? ›

So receiving a SMS and receiving voicemail should not incur roaming charges. However, sending text messages and checking your voicemail would likely incur those charges. In order to prevent roaming, it is generally recommended to enable Airplane or Flight mode on your device.

Will I get charged if I turn off data roaming? ›

Turning off data roaming on your phone prevents it from connecting to other cellular networks. You won't be able to browse the Internet unless you connect to a Wi-Fi network, but you'll still be able to call and text. However, extra charges will apply if your plan does not include calling and texting while travelling.

Does airplane mode turn off mobile data? ›

Here's what happens when you turn on airplane mode: Cellular Data: Your device will stop using mobile data, meaning no more browsing, emails, or app updates unless you connect to Wi-Fi. Calls & Texts: Your phone won't be able to send or receive any calls or texts.

Is WhatsApp free abroad? ›

Voice calling lets you call your contacts using WhatsApp for free, even if they're in another country. Voice calling uses your phone's internet connection rather than your mobile plan's minutes. Data charges may apply.

Do I get charged for receiving calls while abroad? ›

You will never be charged for receiving calls, so it is fine to leave VM on - there are not any additional charges for receiving calls or voicemails while abroad.

How do I avoid roaming charges? ›

  1. Rely On Wi-Fi. One way to avoid roaming charges is to rely on Wi-Fi hotspots when you travel. ...
  2. Daily Roaming Plan or Add-On. Another option is to purchase a daily roaming plan or add-on from your mobile provider. ...
  3. Turn Off Data Roaming. ...
  4. Buy a Local SIM Card. ...
  5. Get an eSIM.
Jul 27, 2023

What happens if you don't turn roaming on? ›

Please note: Turning off Data Roaming means that you won't have access to internet dependent services such as email, social media, or apps such as WhatsApp whilst abroad. You will instead need to connect to a nearby Wi-Fi network to use these services. iD Mobile app or My Account Online.

How do I know if roaming is on or off? ›

If roaming is activated, you'll receive a message to let you know that you can make calls when you're abroad. If it's not activated, a message will appear saying you can't make calls when you're abroad.

What is the best way to use your cell phone internationally? ›

If you plan to take your cellphone on your next trip abroad, here are tips to avoid racking up exorbitant international roaming charges:
  1. Buy a Local SIM Card. ...
  2. Unlock Your Phone. ...
  3. Buy or Rent a Mobile Phone. ...
  4. Add an International Travel Plan. ...
  5. Use Wi-Fi Only. ...
  6. Use Communication Apps Over Wi-Fi. ...
  7. Turn Off Cellular Data.

How do I limit data usage when traveling internationally? ›

Tips to reduce data usage on Android
  1. Turn auto-updating off for your Play Store or at least set automatic updates to only run over Wi-Fi. ...
  2. Disable auto-downloads for media files in the instant messaging apps (WhatsApp, Telegram, Viber). ...
  3. Disable Background data. ...
  4. Enable Data Saver mode. ...
  5. Disable Auto Sync of Accounts.
Dec 20, 2021

How can I reduce the cost of international calls? ›

Cheap international SIMs and tariffs. If you're looking for cheap international calls on a regular basis, it might be worth getting yourself a special mobile bundle to accommodate this. You can pick up international SIM cards cheaply (often for free) and you just top up as you go.

Can I put my phone on airplane mode to avoid international charges? ›

With Airplane Mode turned on, your device will not be able to connect to cellular service, meaning you will definitely not incur any international roaming charges. But, if you have airplane mode turned on, it also means that you cannot make any calls or send/receive any messages.

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