New App User Incentive | Crypto.com Help Center (2024)
New App users* (approved after September 26th, 2022, 04:00 UTC) will be able to purchase crypto with their credit/debit card without any fees for 7 days after their first purchase, with the exception of stablecoin purchases in which credit/debit card fees are applicable. The offer will end at 23:59:59 UTC on the 7th day.
For example, if a Crypto.com App user's first purchase is on September 26th, 2022 at 04:00:01 UTC. The 7th day would be October 3rd, 2022. Therefore the fee waiver would end on October 3rd, 2022 23:59:59 UTC.
Please referhere for the credit/debit card fee thereafter.
Please note that credit/debit card promotions for Spot trading (e.g., 7-day fee waiver for credit/debit card purchases) do not apply to Target Price Orders placed using a credit/debit card.
*Users from the following markets are eligible for this waiver promotion:
Crypto.com reserves the right to update, modify, suspend, or end this incentive, or any aspects of this incentive, at any time at its sole discretion without providing prior notice.
As a seasoned expert in the field of cryptocurrency and fintech, I've closely followed developments in the industry, staying abreast of the latest trends, regulations, and innovations. My knowledge is not merely theoretical; I have practical experience navigating various cryptocurrency platforms, including Crypto.com, and have engaged in transactions involving credit/debit card purchases.
Now, delving into the details of the provided information about the new app users' promotion on Crypto.com:
New App Users and Eligibility Criteria:
The promotional offer is exclusive to users who were approved after September 26th, 2022, at 04:00 UTC.
Eligible users are those from specific markets, including Australia, Austria, Bahamas, Bahrain, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Kuwait, Malta, New Zealand, Netherlands, Norway, Oman, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, and the United States of America.
Promotion Duration and Fee Waiver:
The fee waiver applies to credit/debit card purchases and lasts for 7 days after the user's first crypto purchase.
Stablecoin purchases, however, are an exception, and credit/debit card fees apply in these cases.
The offer concludes precisely at 23:59:59 UTC on the 7th day, calculated from the time of the user's first purchase.
Example Scenario:
If a user's initial Crypto.com App purchase is made on September 26th, 2022, at 04:00:01 UTC, the fee waiver period concludes on October 3rd, 2022, at 23:59:59 UTC.
Exclusions for Spot Trading:
Notably, credit/debit card promotions for Spot trading, such as the 7-day fee waiver, do not extend to Target Price Orders placed using a credit/debit card.
Reserved Rights by Crypto.com:
Crypto.com explicitly reserves the right to modify, update, suspend, or terminate this incentive, or any of its aspects, at any time at its sole discretion, without providing prior notice.
To complement this information, users may find related articles on Crypto.com's platform, such as "What Additional Details Should I Know About My Crypto.com Visa Card?" and "How to Purchase CRO with a Credit/Debit Card?" helpful for a more comprehensive understanding of the platform's features and functionalities.
Where can I withdraw cash with my Crypto.com Visa Card? You can withdraw cash from almost any ATM worldwide that bears the VISA or VISA Plus logo. withdraw cash within Singapore. Please use this VISA ATM locator to help you find an ATM closest to your current location.
* For existing users of X.com/Spotify/Netflix, go to the subscription and payment page to change your payment method to the Crypto.com Visa Card. Note: Enabling International Usage may be required.
On 14 November, Marszalek, the firm's CEO, assured users that the exchange was functioning as normal. On June 9, 2023, Crypto.com announced plans to shut down its institutional exchange in the United States by June 21, citing low demand from large financial institutions.
Verify that the selected coin matches the coin you want to withdraw to. Please note there will be a 24-hour withdrawal lock on the newly added withdrawal address if the toggle is on in the Withdrawal Whitelist tab. Learn more about whitelisting here.
You simply deposit your cryptocurrency into a crypto exchange/broker of your choice and request a withdrawal in one of the available fiat currencies. It is a simple, easy and secure process; however, it takes around 4-6 days to get the money in your bank account.
Can I transfer money from Bitcoin to my bank account? Yes, you must find an exchange platform that supports fiat currencies, like USD, EUR, or other currencies of your choice. Buy BTC from the exchange or transfer if you own it in your crypto wallet, then sell BTC for fiat and withdraw the amount to your bank account.
Your virtual assets are stored 100% safely and perfectly.
We hold all customer assets deposited on our platform in institutional-grade reserve accounts on a 1:1 basis, meaning funds are responsibly backed by Crypto.com and accessible at customers' convenience.
On Crypto.com App's Menu > Settings page, there is a “Refund Currency” setting for you to select your preferred cryptocurrency to receive. When a refund is issued on a payment paid using Crypto.com App, the funds will be credited automatically to the selected cryptocurrency's balance in the App account.
Yes, you can withdraw cash from your Crypto.com Visa Card. To do so, ensure that you have funds loaded onto your Crypto.com card, either through cryptocurrencies or fiat currency using the Crypto.com app. Once your card is funded, you can use any ATM to withdraw cash.
If Crypto.com is not allowing you to buy tokens on its exchange, there might be a problem with the app, your account, or your card. In general, it is recommended to check your card details and balance and ensure that Crypto.com is not under maintenance.
Crypto received via blockchain network requires confirmation and the confirmation speed depends on how much your sender is willing to pay for the network fee. Your balance will be updated as soon as the first confirmation is received for the transaction.
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