Nectar Mattress Review: An Honest Assessment (2024)

The research

  • Why you should trust us
  • Nectar Original
  • Nectar Premier
  • Nectar Premier Copper
  • How Nectar mattresses compare
  • Delivery, return, and warranty policies

Why you should trust us

I’m Wirecutter’s associate staff writer for sleep coverage, and I’ve spent the past year reviewing mattresses and sleep tech, including writing our guide to the best cheap mattresses and authoring reviews of the best sleep-tracking apps and the Oura ring. Over the past eight months, I’ve tested more than a dozen mattresses at home. This testing included sleeping on the Nectar Original and the Nectar Premier for about a week each in my apartment. I’ve interviewed mattress and sleep experts, as well as materials scientists and chemical engineers, to learn about polyurethane-foam properties (including density and firmness) and mattress durability. For this guide, I spoke with Eric Hutchinson, CEO of Resident (Nectar’s parent company), and with Matt Clift, executive vice president of operations, about Nectar’s mattresses, including their features and specifications.

Nectar Original

Nectar Mattress Review: An Honest Assessment (1)

Do we recommend it? Not officially, or at least not yet. We haven’t group-tested the Original, and we have concerns about its durability. But if you know you like softer foam mattresses, it could be worth a try, especially considering the low-risk trial period.

Who it’s for: Nectar’s original memory-foam mattress should work for people who sleep on their side, as well as those who prefer a softer mattress or who switch positions while sleeping. It’s best for people who weigh less than 200 pounds.

How it feels: We’d say the Original is medium to medium-soft.

What we like: The 12-inch Nectar Original is made of three layers—specifically a top memory-foam layer with two polyfoam layers underneath. The Original doesn’t have an aggressive memory-foam hug, as the Tempur-Adapt hybrid mattress we recommend does, and it feels cushiony rather than sinky. But for a mattress without too much sink or hug, it offered surprisingly good motion isolation: When my partner and I moved in our sleep, we never bothered each other. Because of that, I’m confident that the Original would work well for people who move around while they sleep.

The Original also felt relatively soft compared with other foam mattresses I’ve slept on, veering toward the medium-soft end of medium. It provided great pressure relief for my shoulders and hips when I slept on my side, but it also offered enough support that my spine stayed aligned. I’m 5-foot-9 and about 195 pounds, and I never felt poorly supported while sleeping on the Original. In an industry full of foam mattresses that are all variations of medium-firm, the Original offers a notable change of pace, and it may appeal to people who know they want a softer all-foam mattress. Of the mattresses I’ve tested, the Nectar Original most resembled the , a softer all-polyfoam mattress. My partner and I slept really well on this mattress. And we both loved its balanced feel and appreciated how plush the mattress was compared with competitors like the Casper Original or Leesa Hybrid. Although I can’t say the Nectar Original was luxe, or even objectively unique or special in some way, we just plain liked it. Of course, how this mattress feels to you may depend on your size and build: Senior staff writer Joanne Chen, who is 5-foot-7 and 128 pounds, didn’t find the Original to be as soft as I did.

The sock cover, made of polyester, nylon, and polyethylene (a material that cools by allowing heat to pass through it), wasn’t especially soft—it looked and felt similar to that of the Casper Original. But it did feel noticeably cool. Even though most mattress cooling features have minimal impact (something we’ve found in our testing), when I lay down on the Original with no sheets, the cover felt straight-up cold. That effect was a bit muted once I put sheets on. Yet even then I never felt hot, or even warm, while sleeping, and I typically sleep pretty hot.

The generous yearlong trial (far longer than the industry standard of 100 days) and lifetime warranty also suggest that Nectar is confident in its mattresses (though, as we note below, we have concerns about the Original’s durability). The warranty covers body indentations greater than 1½ inches (common among mattress warranties, but not especially generous), defective mattress covers, and splits or cracks in the foam.

What we don’t like: The Nectar Original is made of less-dense foam than we like to see in all-foam mattresses, which might suggest it won’t be durable over the long term. As we note in our guide to choosing a mattress, experts say to look for memory foam that’s at least 3 pounds per cubic foot, for people under 200 pounds, and at least 4 pounds per cubic foot, for people over 200 pounds. The density of the Original’s top memory-foam layer is only 2.13 pounds per cubic foot, which falls short of those benchmarks. Other similarly priced foam mattresses, such as the Leesa Original and the Casper Original, use denser foams than the Nectar Original’s. Even the Best Price Mattress, a pick in our guide to the best cheap mattresses, has a top memory-foam layer with a density of 2.4 pounds per cubic foot, and it costs less than half the price of the Nectar Original. The 14-inch Novaform ComfortGrande, our favorite under-$1,000 memory-foam mattress, also has denser foams (3 to 3½ pounds per cubic foot), and it costs several hundred dollars less than the Nectar Original. (Costco also surpasses Nectar with regard to the trial period because it allows you to return the Novaform at any time.)

The Nectar Original’s edge support was just okay—when sleeping near the edge, I sometimes felt as if I would fall off the bed. Taking that into consideration, along with the subpar foam density, we have to question the true quality of the mattress. Although the yearlong free trial and lifetime warranty (which also applies to replacement mattresses) could assuage some of these worries, you may find a more-substantial mattress with better components (such as the Novaform ComfortGrande) for less money. Senior staff writer Joanne Chen tried the Original at a showroom and found the mattress to be nothing special, with few distinguishing features and lacking a luxe or pampering feel.

When it comes to assessing firmness, there isn’t much of a trend in online owner reviews—roughly equal numbers of owners complain of the Nectar Original being too soft or too firm. But many critical reviews note shipping delays, as well as being on hold for long periods of time with customer service. Several reviewers also complain that they couldn’t return their mattress until they had tried it for 30 days, though this is a standard policy for most mattress companies.

Nectar Premier

Nectar Mattress Review: An Honest Assessment (2)

Do we recommend it? Probably not. We haven’t group-tested the Nectar Premier. Unless you know you love the Premier’s softer feel specifically, you can likely get a better foam mattress for the price.

Who it’s for: The Premier is a bit firmer than the Original, but it’s still in the medium range, so it should appeal to those who favor any sleep position and who like a relatively soft foam mattress. It’s best for people who weigh less than 200 pounds.

How it feels: This mattress has a medium feel.

What we like: The three-layer construction of the 13-inch Nectar Premier is similar to that of the Original, with a top memory-foam layer and two polyfoam layers underneath. The mattress is an inch thicker than the Original, though the difference wasn’t too noticeable while I was sleeping on it (the extra inch is in the second polyfoam layer, not in the top comfort layer). On the Premier I definitely sank in less than I did on the Original, though both had the same cushiony feel (as opposed to a typical memory-foam hug). As someone who switches positions often while sleeping, I found it easy to get comfortable on my side, my stomach, and even my back. Like the Original’s, the Premier’s motion isolation was surprisingly good for a mattress without the typical memory-foam hug. And here’s one likely improvement over the Original: The Nectar Premier’s top memory-foam layer has a density of 3 pounds per cubic foot—versus 2.13 pounds for the Original. So this mattress should hold up for people who weigh less than 200 pounds.

Nectar Mattress Review: An Honest Assessment (3)

The Premier’s cover felt similar to the Original’s, and the two use the same materials. But the Premier’s cover contains more polyethylene, which the company says should make the mattress even cooler. The Premier also includes a phase-change material (PCM) on top of the memory-foam layer; the PCM is a waxy polymer that absorbs heat while maintaining the same surface temperature and thus may aid in cooling. We didn’t notice much of a difference in cooling properties, though the Premier, like the Original, never felt hot. Overall, the Premier felt a bit firmer than the Original—more like a true medium. It seemed less marshmallowy, but the overall cushioned feel was similar.

What we don’t like: Even though the Premier has denser foams than the Original, it still falls short of similarly priced mattresses and even some cheaper ones. For example, the Casper Original has a denser top memory-foam layer (3½ pounds per cubic foot) but costs at least $200 less than the Nectar Premier (in queen). I personally found the Premier to be more comfortable than the Casper Original (most likely because I prefer softer mattresses, and the Casper felt stiff as a board to me). But I can’t objectively point to a specific reason why the Premier costs more than the Casper Original, aside from, perhaps, the built-in cost of the extended trial and warranty. On the other hand, the , a pick in our guide to the best foam mattresses, costs about the same as the Nectar Premier. Yet the Loom & Leaf’s foam layers have densities of 4 and 5 pounds per cubic foot, suggesting that it’s a better bet for durability over the long term, especially for people who weigh more than 200 pounds.

The Premier is too new for us to glean any meaningful trends from owner reviews, but we’ll update this guide with any additional insights once customers post more reviews.

Nectar Premier Copper

Nectar Mattress Review: An Honest Assessment (4)

We haven’t tested the Nectar Premier Copper, so we can’t say for sure how it feels. But considering how similar the construction and materials seem to be to those of the Premier, we doubt it feels much different. However, the Premier Copper is much more expensive. This is a 14-inch mattress with a three-layer construction similar to that of the Original and the Premier. But the Premier Copper has a 4-inch top layer of memory foam (instead of 3 inches in the other mattresses), as well as copper fibers in the cover material, which the company says provide additional cooling properties, along with the polyethylene and PCM in the top foam layer. The Premier Copper’s memory-foam layer has a density of 3 pounds per cubic foot (the same as in the Premier), so it should be sufficiently durable for people who weigh less than 200 pounds.

How Nectar mattresses compare

PriceNumber of foam layersThicknessMaterials
Original$800Three12 inchesGel memory foam, polyfoam; polyethelene/polyester/nylon cover
Premier$1,300Three13 inchesGel memory foam with phase-change material, polyfoam; polyethelene/polyester/nylon cover
Premier Copper$1,700Three14 inchesGel memory foam with phase-change material, polyfoam; copper/polyethelene/polyester/nylon cover

Delivery, return, and warranty policies

All Nectar mattresses come with a 365-night trial. You have to sleep on the mattress for at least 30 nights. After that you can return it for a full refund, minus shipping and delivery costs, and the company will arrange a donation pickup with a local charity. Nectar mattresses have a lifetime warranty against body indentations (of at least 1½ inches) or other defects. The lifetime warranty also applies to the replacement mattress (basically, Nectar will continue to replace your mattress for life, once it meets the criteria). Nectar ships its mattresses, rolled up in a box, via FedEx or UPS, with no-contact delivery. Due to pandemic restrictions, white-glove service (in which a team will deliver your mattress and set it up for you) is currently unavailable.

Nectar Mattress Review: An Honest Assessment (2024)

FAQs

Are Nectar mattresses legit? ›

As expected, The Nectar performed high in motion isolation, with a perfect five out of five testing score. Our Reviews Team agreed that it offers some of the best motion isolation of any mattress we've tested, so it's a good choice for couples or people who share a bed with their pets.

Is there a class action lawsuit against Nectar Mattress? ›

Nectar Mattress Lawsuits: 2023 Updates

Nectar settled with the FTC and agreed to pay a fine of $753,000 in connection with the 2021 complaint. The class action lawsuit filed in California relating to deceptive pricing practices is pending, and no outcome has been reached.

Does Nectar Mattress sag over time? ›

An all-foam, memory foam bed around 10 inches thick like the Nectar mattress should last you around seven to nine years if you take care of it properly, That means you have to rotate the bed every three to six months, keep your bedding clean and so forth. However, all beds begin to sag and degrade over long-term use.

Are Nectar mattresses being recalled? ›

The CPSC has recalled Nectar® Premier Mattresses for failing to meet federal flammability standards. The recall covers two sizes of mattresses made on two dates: king-sized models made on September 24, 2021, and queen-sized models made on September 27, 2021.

Why does my back hurt after sleeping on Nectar? ›

Most complaints about memory foam mattresses such as Tempur, Eve, Emma, Leesa and Nectar are that they make sleepers incredibly hot and can sag quickly causing both body indentations and back pain for some sleepers.

What is the life expectancy of a Nectar Mattress? ›

The Nectar mattress is made with five layers of high-quality memory foam. That means you can reasonably expect it to last somewhere between seven and nine years. Keep in mind that Nectar offers a lifetime warranty, which will cover mattress replacement or repair for as long as you own it.

What is the Nectar controversy? ›

Transparency and Consumer Trust: Nectar has faced criticism for not being transparent about the presence of fiberglass in their mattresses.

What is the controversy with Nectar mattresses? ›

Nectar mattresses do contain fiberglass, which is a manmade fiber made from glass, great for insulation, but can cause skin and respiratory tract irritation, per the Illinois Department of Public Health. In other words, it's not something you want in your mattress.

Do Nectar mattresses still have fiberglass in them? ›

It is essential to clarify that Nectar mattresses contain fiberglass, contrary to some misleading online claims.

Can I flip a Nectar Mattress? ›

Unless it is a non-turn (which has been specifically designed not to be turned but must still be rotated - All Nectar Mattresses are non-turn), it is important that the mattress is turned from end to end and side to side every week for the first few months and thereafter about every three months.

Is it hard to return a Nectar bed? ›

If you wish to return a product that you purchased from us, please contact Customer Service by e-mail at [email protected], via live chat on our website, or by phone at +1 (888) 425-4854 and we will initiate the Return Request process with you. We do not charge any fees to process a Return Request.

Is the Nectar Mattress firm or soft? ›

The Nectar Classic 12” Memory Foam Mattress features cooling comfort and contouring pressure relief. Revel in a medium-firm feel and responsive support that delivers a refreshing, restorative, and uninterrupted night's sleep, night after night.

Are Nectar mattresses a fire hazard? ›

Elite Comfort Solutions Recalls Nectar® Premier Mattresses Due to Failure to Meet Federal Flammability Standard; Sold Exclusively at NectarSleep.com. Hazard: The recalled mattresses failed to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.

Why is Nectar being sued? ›

The Federal Trade Commission is sending payments totaling nearly $45,000 to consumers who purchased DreamCloud mattresses sold by Resident Home, LLC, the parent company of Nectar Sleep, which used misleading “Made in USA” claims to pitch its products to consumers.

What happens to returned mattresses Nectar? ›

Nectar will arrange a time for a local charity to pick up the mattress, or a local recycling center if a local charity isn't available.

Is it OK to flip a Nectar Mattress? ›

Unless it is a non-turn (which has been specifically designed not to be turned but must still be rotated - All Nectar Mattresses are non-turn), it is important that the mattress is turned from end to end and side to side every week for the first few months and thereafter about every three months.

Does Nectar Mattress have harmful chemicals? ›

Nectar is independently certified by Certipur, a 3rd party global rating standard, and five other rating groups, to be free from known harmful chemicals and gasses.

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