Freeze: If you believe you may have misplaced your NayaPay debit card, please freeze your card immediately by navigating to Cards > Freeze Card. This will temporarily disable your card and limit transactions on it. Recurring payments, such as subscriptions on platforms like Netflix, Amazon and FoodPanda, will continue to be processed successfully when your card is frozen or temporarily disabled. You can unfreeze your card anytime from the app.
Block: If your debit card has been lost, compromised or stolen, please block your card immediately and order a replacement. After you freeze your card, you get the option to block the card. Once you block your card, it cannot be unblocked, and you will need to order a new card as replacement. You can also navigate to Card > + sign on the top right to order a new card.
Everywhere Visa is accepted! Your Visa debit card can be used to transact at over 46 million retail locations and online merchants worldwide, and to withdraw cash at ATMs worldwide.
Customers can now receive foreign remittances through HBL's partnering money transfer agents (MTOs) directly into their NayaPay account. NayaPay, a leading E-Money Institution in Pakistan, enables users to open E-money accounts on their smartphones in a few simple steps and take control of their finances.
NayaPay, owned by the Lakson Group, is a fintech platform empowering underserved consumers and SMBs with better access to financial services. It is authorised and regulated by the State Bank of Pakistan as an Electronic Money Institution in Pakistan.
Askari Bank Limited and NayaPay have signed an agreement to promote digital payments in Pakistan. As an Electronic Money Institution (EMI), NayaPay enables users to open E-money accounts in a few simple steps.
NayaPay will not charge you for domestic incoming transfers. However please check with your bank for its IBFT or 1Bill surcharges. For international bank transfers, we charge a 1.5% fee above the bank rate to process the transaction.
Please note that this fee waiver applies exclusively to UBL ATMs and only for the first five withdrawals each month. For other ATMs or additional withdrawals, standard fees will apply.
You can withdraw cash from any ATM around the world including Pakistan using your Visa debit card. We have partnered with UBL to offer you 5 FREE cash withdrawals every month at any UBL ATM nationwide. For other ATMs or additional withdrawals, standard fees will apply.
At this point, the network has notified NayaPay that a payment has been received but funds will be transferred to NayaPay within 2 - 7 business days. In the case of bank transfers using IBFT, it takes on average 1 business day.
The top five online payment methods in the US: MasterCard, VISA, American Express, PayPal and Discover. Apple Pay, Google Pay and Amazon Pay are becoming more and more popular.
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