Important: While troubleshooting NAT related issues, it is recommend that you test your Internet connection after making any changes to the settings of your network to determine if the change improved your network's NAT type.
Note
- Networks with a more strict NAT type may prevent you from performing some online activities, such as connecting with other players online.
- Both your NAT type and the NAT type any player you are attempting to connect with can affect the connection process. If you are having trouble connecting to a specific player, it is possible the issue may be caused by that player's NAT type.
What to do
First, determine how your home network is configured, and what type(s) of network device(s) are being used.
See Also
Error Code: 2618-0201Most home networks use the following devices:
- Combined Modem/Router: A device that both connects you directly to your Internet service provider, usually through a cable TV or phone service, and allows multiple devices to connect (either wired or wireless). If you only have one network device, it is likely a combined modem/router (also called a "gateway").
- Modem: A device that connects you directly to your Internet service provider, usually through a cable TV or phone service, but only allows one other device to connect (usually a PC or a router).
- Router: A device that allows multiple devices to connect (either wired or wireless), but does not connect directly to the Internet. A router will connect to either a modem or a combined modem/router before it can connect to the Internet.
If you're not sure what type of devices you have, you may wish to contact your ISP or whomever provided you with the network devices.
