FAQs
MoonPay users in the US, UK & EUR can now seamlessly buy cryptocurrency with PayPal. To purchase cryptocurrency using PayPal on MoonPay you will have to add your PayPal account to your MoonPay account which can be done when initiating a purchase order following the below steps: Visit moonpay.com/buy.
Can MoonPay use PayPal? ›
MoonPay and PayPal partnership is now live to users across the European Union and United Kingdom, following a successful launch in the United States last month. MoonPay users in 24 EU member states and the UK can now buy cryptocurrency using their PayPal account.
Does MoonPay allow us users to buy and sell 110 cryptocurrencies using PayPal? ›
PayPal's integration with MoonPay offers several benefits for MoonPay users in the United States, including the ability to buy and sell more than 110 different cryptocurrencies using PayPal, including Bitcoin (BTC), Ethereum (ETH), and others.
Does MoonPay expand crypto options with PayPal integration? ›
The integration simplifies transactions for MoonPay users with existing PayPal accounts. Users can fund their cryptocurrency purchases by using their PayPal Balance, direct bank withdrawal, or debit card—all without having to enter the required details manually.
Why can't i buy crypto on MoonPay? ›
Ensure your payment method is registered and you've correctly completed the verification process. Please refer to the identity verification FAQ page. Try again with a different card (Visa or Mastercard), issued by a different bank. Try again using a different payment processor.
Can I buy crypto with PayPal? ›
You can buy Crypto with your PayPal balance, a PayPal-linked debit card, or bank account. Here's how to buy cryptocurrency with PayPal on the web: Click Finances. Click Buy.
What are the payment methods in MoonPay? ›
Purchasing
Payment Method | Non-US | Speed |
---|
Credit/debit card (including MasterCard, Visa, and Maestro) | ✅ | Instant |
Apple Pay | ✅ | Instant |
PayPal | ❌ | Instant |
Google Pay (supported only on Android devices) | ✅ | Instant |
4 more rows
Can US users use MoonPay? ›
MoonPay announced today its users in the United States can now buy and sell more than 110 cryptocurrencies with PayPal.
Where is MoonPay not allowed? ›
MoonPay is not available in those countries: Albania, Bahamas, Bangladesh, Barbados, Bolivia, Botswana, Burkina Faso, Cambodia, China, Cuba, Ecuador, Ghana, Iceland, Iran, Jamaica, Mauritius, Mongolia, Morocco, Myanmar, Nicaragua, North Korea, Pakistan, Panama, Senegal, South Sudan, Sudan, Syria, Trinidad and Tobago, ...
What is the limit to purchase crypto on PayPal? ›
Is there a maximum amount for PayPal's Cryptocurrency service? The maximum amount for weekly cryptocurrency purchases in the US is $100,000 USD per week, with a weekly transfer limit of $25,000 with no annual purchase limits.
You can send crypto from your PayPal Crypto Hub to an external crypto wallet and buy and send crypto to the external crypto wallet. But customers aren't able to use the combination of both methods in a single transaction.
Can MoonPay send Bitcoin to another wallet? ›
With a MoonPay account, you can easily send and receive BTC, ETH, or any ERC-20 token. But before you make any transactions, remember that crypto transactions can't be undone. So double-check that you're always sharing the right info with your sender or recipient.
How do I get crypto options on PayPal? ›
Click Checkout with PayPal. Fill in your PayPal account information and Click Log In. Select the Crypto - Review Terms and Conditions and click Got It. Review the exchange rate and click Sell (PayPal USD, Bitcoin, Ethereum, Litecoin, or Bitcoin Cash) to continue.
What states don t allow MoonPay? ›
MoonPay cannot be used in these US states and territories: Hawaii. New York. Texas.
Why is MoonPay declining? ›
Usually, this happens because of payment or account issues. If your bank says, "Your transaction has been declined", contact your bank for help. The drop may happen if there are card details, verification, address, or suspicious activity issues.
What wallets does MoonPay support? ›
MoonPay Account supports 3 types of wallets in both mobile app and web widget:
- EVM (ETH, MATIC)
- Bitcoin (BTC)
- Solana (SOL)
Why won't MoonPay accept my payment? ›
Usually, this happens because of payment or account issues. If your bank says, "Your transaction has been declined", contact your bank for help. The drop may happen if there are card details, verification, address, or suspicious activity issues.
How do I send money through MoonPay? ›
Web Browser
- Login to your MoonPay account.
- Select the crypto asset wallet card you want to send.
- Click the send icon (⮞).
- Specify the amount and the recipient's wallet address. Next, click Continue.
- Review the summary, then click Confirm and send.