FAQs
MoonPay offers a wide range of payment methods around the world. Those include credit and debit cards, bank transfers, mobile options like Apple Pay and Google Pay.
What forms of payment does MoonPay accept? ›
MoonPay offers a wide range of payment methods around the world. Those include credit and debit cards, bank transfers, mobile options like Apple Pay and Google Pay.
Does MoonPay accept cash App? ›
Only credit or debit cards are accepted to purchase digital items or NFTs.
Why is MoonPay declining my card? ›
Usually, this happens because of payment or account issues. If your bank says, "Your transaction has been declined", contact your bank for help. The drop may happen if there are card details, verification, address, or suspicious activity issues.
Can I use a prepaid card on MoonPay? ›
Which credit cards does MoonPay support? MoonPay accepts most major credit cards, including VISA and MasterCard. Some virtual, prepaid, and debit cards are also accepted. Note, however, that some issuer banks have their own terms regarding where and when those cards can be used and may decline the charge on their side.
What wallet works with MoonPay? ›
Any crypto you buy through MoonPay can be delivered to an external wallet — like Bitcoin.com or MetaMask. And if you're buying BTC, ETH or SOL, these can be delivered directly to the non-custodial wallets in your MoonPay account.
Does MoonPay accept bank transfers? ›
We offer customers multiple payout options including bank transfer and Push-to-Card for credit/debit cards in more than 80 countries.
Does MoonPay accept ACH? ›
An ACH payout is an easy way to move funds from MoonPay to your bank account. Here's how to enable the feature on your MoonPay account.
Can I use a PayPal card on MoonPay? ›
To purchase cryptocurrency using PayPal on MoonPay you will have to add your PayPal account to your MoonPay account which can be done when initiating a purchase order following the below steps: Visit moonpay.com/buy.
Can you use Google Pay on MoonPay? ›
MoonPay is a product that allows users to more easily convert their fiat currencies into digital assets. MoonPay accepts all major payment methods from its users, including debit cards, credit cards, and GooglePay.
Is it safe to use MoonPay to buy and sell crypto? Keeping our customers safe is a top priority at MoonPay. We use strong security measures for your personal details and transactions and have satisfied over 30,000 TrustPilot customers and 250+ cryptocurrency services who trust our services.
What are the disadvantages of MoonPay? ›
High Fees: MoonPay imposes a fee of 4.5% for credit card transactions and 1% for bank transfers. These fees can be considerably higher than those of many other cryptocurrency exchanges, which might be a deterrent for some users.
Why is my card declining but I have money? ›
Why might my debit card be denied even if I have money in the account? It indicates an expandable section or menu, or sometimes previous / next navigation options. Your debit card may be denied due to overdrafting, reaching daily purchase limits, or your bank suspecting fraud.
What payment methods are available for MoonPay? ›
On-Ramp
Payment Method | Non-US | Speed |
---|
Credit/debit card (including MasterCard, Visa, and Maestro) | ✅ | Instant |
Apple Pay | ✅ | Instant |
PayPal | ✅ | Instant |
Google Pay (supported only on Android devices) | ✅ | Instant |
4 more rows
Can I use my credit card to buy Bitcoin on MoonPay? ›
Use Apple Pay, Google Pay or your card to buy crypto fast. We also accept PayPal, transfers and wires in certain regions.
Does MoonPay support American Express? ›
Accept Visa, Mastercard, and American Express
Offer the payment methods that your customers expect.
Can I use my PayPal card on MoonPay? ›
To purchase cryptocurrency using PayPal on MoonPay you will have to add your PayPal account to your MoonPay account which can be done when initiating a purchase order following the below steps: Visit moonpay.com/buy.
How to pay with Bitcoin on cash app? ›
Sending and Receiving Bitcoin
- Navigate to Cash App payment pad.
- Tap the USD toggle and select BTC.
- Enter at least $1 and tap Pay.
- Find your recipient's $cashtag, current phone number, or email address.
- Tap Pay.
Can I use my Zelle to buy Bitcoin? ›
Yes, you can buy Bitcoin using Zelle on several American cryptocurrency exchanges that support this payment method. Most regional banks don't directly offer crypto investments but enable Zelle transfers to investment platforms complying with Financial Crimes Enforcement Network (FinCEN) regulations.