Monitoring VPN Tunnels (2024)

R81 Logging and Monitoring Administration Guide

Monitoring VPN Tunnels (1)

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This section describes how to monitor VPN tunnels.

VPN Tunnels Solution

VPN Tunnels are secure links between gateways. These Tunnels ensure secure connections between gateways of an organization and remote access clients.

When Tunnels are created and put to use, you can keep track of their normal function, so that possible malfunctions and connectivity problems can be accessed and solved as soon as possible.

To ensure this security level, SmartView Monitor constantly monitor and analyze the status of an organization's Tunnels to recognize malfunctions and connectivity problems. With the use of Tunnel views, you can generate fully detailed reports that include information about the Tunnels that fulfill the specific Tunnel views conditions. With this information you can monitor Tunnel status, the Community with which a Tunnel is associated, the gateways, to which the Tunnel is connected, and so on.

These are the Tunnel types:

  • A Regular tunnel refers to the ability to send encrypted data between two peers. The Regular tunnel is considered up if both peers have Phase 1 and Phase 2 keys.

  • Permanent tunnels are constantly kept active. As a result, it is easier to recognize malfunctions and connectivity problems. With Permanent tunnels administrators can monitor the two sides of a VPN tunnel and identify problems without delay.

    Permanent tunnels are constantly monitored. Therefore, each VPN tunnel in the community can be set as a Permanent tunnel. A log, alert or user defined action can be issued when the VPN tunnel is down.

    The configuration of Permanent tunnels takes place on the community level and:

    • Can be specified for an entire community. This option sets every VPN tunnel in the community as permanent.

    • Can be specified for a specific Security Gateway Dedicated Check Point server that runs Check Point software to inspect traffic and enforce Security Policies for connected network resources.. Use this option to configure specific Security Gateways to have Permanent tunnels.

    • Can be specified for a single VPN tunnel. This feature allows you to configure specific tunnels between specific Security Gateways as permanent.

This table shows the possible Tunnel states and their significance to a Permanent or Regular Tunnel.

State

Permanent Tunnel

Regular Tunnel

Up

The tunnel works and the data can flow with no problems.

IDE SA (Phase 1) and IPSEC SA (Phase 2) exist with a peer gateway.

Destroyed

The tunnel is destroyed.

The tunnel is destroyed.

Up Phase1

Irrelevant

Tunnel initialization is in process and Phase 1 is complete (that is, IKE SA exists with cookies), but there is no Phase 2.

Down

There is a tunnel failure.

You cannot send and receive data to or from a remote peer.

Irrelevant.

Up Init

The tunnel is initialized.

Irrelevant.

Gateway not Responding

The Security Gateway is not responding.

The Security Gateway is not responding.

VPN Tunnel View Updates

If a Tunnel is deleted from SmartConsole Check Point GUI application used to manage a Check Point environment - configure Security Policies, configure devices, monitor products and events, install updates, and so on., the Tunnel Results View shows the deleted Tunnel for an hour after it was deleted.

If a community is edited, the Results View shows removed tunnels for an hour after they were removed from the community.

Running VPN Tunnel Views

When a Tunnel view runs the results show in the SmartView Monitor client.

A Tunnel view can run:

  • From an existing view

  • When you create a new view

  • When you change an existing view

A Tunnels view can be created and run for:

  • Down Permanent Tunnels

  • Permanent Tunnels

  • Tunnels on Community

  • Tunnels on a Security Gateway

Run a Down Tunnel View

Down Tunnel view results list all the Tunnels that are currently not active.

To run a down tunnel view:

  1. In the SmartView Monitor, click the Tunnels branch in the Tree View.

  2. In the Tunnels branch (Custom or Predefined), double-click the Down Permanent Tunnel view.

    A list of all the Down Tunnels associated with the selected view properties shows.

Run a Permanent Tunnel View

Permanent Tunnel view results list all of the existing Permanent Tunnels and their current status.

A Permanent Tunnel is a Tunnel that is constantly kept active.

To run a permanent tunnel view:

  1. In the SmartView Monitor client, click the Tunnels branch in the Tree View.

  2. In the Tunnels branch, double-click the Custom Permanent Tunnel view that you want to run.

    A list of the Permanent Tunnels related to the selected view properties shows.

Run a Tunnels on Community View

Tunnels on Community view results list all the Tunnels related to a selected Community.

To run a tunnels on community view:

  1. In the SmartView Monitor client, click the Tunnels branch in the Tree View.

  2. In the Tunnels branch (Custom or Predefined), double-click the Tunnels on Community view.

    A list of all Communities shows.

  3. Select the Community whose Tunnels you want to monitor.

  4. Click OK.

    A list of all the Tunnels related to the selected Community shows.

Run Tunnels on Gateway View

Tunnels on Gateways view results list all of the Tunnels related to a selected Security Gateway.

To run tunnels on Gateway view:

  1. In the SmartView Monitor client, click the Tunnels branch in the Tree View.

  2. In the Tunnels branch (Custom or Predefined), double-click the Tunnels on Gateway view.

    A list of the Security Gateways shows.

  3. Select the Security Gateway, whose Tunnels and their status you want to see.

  4. Click OK.

    A list of the Tunnels related to the selected Security Gateway shows.

11 September 2024

© 2020 - 2024 Check Point Software Technologies Ltd.

Monitoring VPN Tunnels (2024)

FAQs

Which tool is used to control VPN tunnels? ›

OpManager is capable of monitoring up to 100 VPN tunnels from single firewall device. During a firewall device's discovery process, OpManager identifies its VPN tunnels and begins monitoring their availability and bandwidth.

What does it mean when VPN tunnels fail? ›

VPN is used widely for connection. The attempted tunnels failed error, error code 800, is common during VPN connection on Windows 11/10/8.1/8/7. When VPN tunnels fail, it means that there are firewall/antivirus software restrictions, network failure, VPN setting error, or the router firmware is too old.

How do you detect a VPN tunnel? ›

There are plenty of IP address check tools that detail the IP address location. If you know someone to be based in a specific location but the IP address location is different, it's likely they're using a VPN. You can also use IP address checkers to see the ISP.

How do you verify a tunnel? ›

To verify that your VPN tunnel is working properly, it is necessary to ping the IP address of a computer on the remote network. By pinging the remote network, you send data packets to the remote network and the remote network replies that it has received the data packets.

Can VPN traffic be monitored? ›

No. Your data is encrypted, so your ISP can't see its contents. This includes DNS requests, which are sent through the VPN tunnel and resolved by the VPN provider. Your ISP can see the IP address of the VPN server you're connected to, but it can't see any connections made after that.

Is VPN traffic detectable? ›

Yes, your ISP can see your VPN server's IP address. But it can't see anything else. This means that your ISP can likely tell that you're using a VPN, but it cannot track your online activity, see the pages you visit, the files you download, or anything else you do on the internet.

What is tunnel monitoring? ›

Tunnel Monitoring

The network monitoring profile on the firewall allows you to verify connectivity (using ICMP) to a destination IP address or a next hop at a specified polling interval, and to specify an action on failure to access the monitored IP address.

What is the difference between a VPN and a VPN tunnel? ›

What is a VPN tunnel? A VPN is a secure, encrypted connection over a publicly shared network. Tunneling is the process by which VPN packets reach their intended destination, which is typically a private network. Many VPNs use the IPsec protocol suite.

Which are the two main types of VPN tunnels? ›

The two main types of VPN tunnels for businesses are remote access and site-to-site VPN tunnels, each serving different network setup needs. Site-to-site connects whole networks to each other, while remote access allows individual users to connect to a network remotely.

Are VPN tunnels safe? ›

A VPN tunnel is a secure, encrypted connection between a user's device and the internet through a virtual private network. The VPN tunnel encrypts the user's internet traffic and routes it to a remote VPN server. From there, the data is decrypted and delivered to its intended destination.

What is VPN tunnel flapping? ›

It mean the tunnel learn the peer IP (usually public IP) through the tunnel itself. If the tunnel interface learns that the best path to the tunnel destination is through the tunnel itself, the interface shuts down temporarily.

Why is my VPN tunnel so slow? ›

Why is my VPN connection so slow? Several factors can contribute to a slow VPN connection, including the distance to the server, server load, and encryption level. A high-quality VPN service aims to reduce the disruption to your internet speeds by optimizing its servers, protocols, and overall infrastructure.

How to check VPN tunnel uptime in Cisco? ›

Answer: Use the command `show crypto isakmp sa` for Phase 1 and `show crypto ipsec sa` for Phase 2 to check the status of the tunnel's phases on a Cisco device. Checking the status of an IPSec VPN tunnel involves two phases, Phase 1 (IKE or ISAKMP) and Phase 2 (IPSec).

How do I know if my IPSec tunnel is working? ›

The easiest test for an IPsec tunnel is a ping from one client station behind the firewall to another on the opposite side. If that works, the tunnel is up and working properly.

How do I know if my VPN is up? ›

How do I check if a VPN is working? Visit websites such as WhatIsMyIP or IPLocation to see your original IP address. After connecting to a VPN, revisit the IP address checking website to recheck your IP address. The VPN works if the displayed IP address differs from your original IP address.

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