Mobile App Digital Tools | Capital One (2024)

1Only eligible Capital One cardholders can access these tools.

2Capital One is continuously working to release and update features to address any bugs and improve performance.

3Virtual cards through Google Pay are currently available in Chrome for desktop computers (Mac, Windows and Linux), Chrome for Android, and via merchant apps running in the Android OS. Additional availability may be added in the future, including Chrome for iOS. Google Pay and Android are trademarks of Google LLC.

4Message and data rates may apply.

We hope you found this helpful. Our content is not intended to provide legal, investment or financial advice or to indicate that a particular Capital One product or service is available or right for you. For specific advice about your unique circ*mstances, consider talking with a qualified professional.

The EMVCo Contactless Symbol and Contactless Indicator, consisting of four graduating arcs, are trademarks owned by and used with permission of EMVCo, LLC.

Capital One does not provide, endorse or guarantee any third-party product, service, information, or recommendation listed above. The third parties listed are solely responsible for their products and services, and all trademarks listed are the property of their respective owners.

Web access is needed to use the mobile app. Check with your service provider for details on specific fees and charges.

Some customers will not be eligible to access a virtual card. If you are eligible, you must verify your identity before accessing your virtual card. In some cases, you will not be able to access your virtual card until approximately 30 days after account opening, and you may not have access to your full credit line until your physical card is activated. Web access is needed to manage your virtual card number online or in the Mobile app. Virtual cards may not be accepted by all stores. Virtual cards are not available for debit cards and some credit cards.

Not all recurring charges and subscriptions may be identified. The ability to block a charge through this feature may not be available with all merchants. Customers should refer to their account statements to see all of their recurring charges and subscriptions.

If you block future charges, all charges from the selected merchant will be declined, not just the selected recurring charge. Blocking charges does not change the selected merchant's account settings. To cancel or manage your account, contact the merchant directly. The merchant may hold you responsible for any charges related to the terms of your agreement. Some activity may continue, including certain charges from merchants that our systems are unable to block, payments, interest, account fees and purchase transactions. In some instances a merchant may override a blocked charge. Capital One customers are responsible for regularly checking their account statements and for any charges related to merchant agreements customers do not cancel with the merchant.

With Card Lock, some activity may continue, including returns, credits, payments, interest, dispute adjustments, other account fees, purchase transactions during system downtime and certain other exempted transactions.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

Your CreditWise score is calculated using the TransUnion® VantageScore® 3.0 model, which is one of many credit scoring models. Your CreditWise score can be a good measure of your overall credit health, but it is not likely to be the same score used by creditors. The availability of the CreditWise tool depends on our ability to obtain your credit history from TransUnion. Some monitoring and alerts may not be available to you if the information you enter at enrollment does not match the information in your credit file at (or you do not have a file at) one or more consumer reporting agencies.

CreditWise Alerts are based on changes to your TransUnion and Experian® credit reports and information we find on the dark web.

The Eno extension is available only for certain web browsers and enrollment is required. Virtual cards are not available for debit cards and some credit cards. Some customers may not be able to access a virtual card for universal use or virtual cards for specific stores through Google Pay or the Eno Browser Extension. If you are eligible to access a virtual card for universal use, you may be asked to verify your identity before being granted access. Actual experiences may differ from those depicted. Limitations apply.

Capital One, N.A.

Eno is learning all the time and may not be able to answer all questions or perform all tasks. Eno service outages may occur. Capital One customers are responsible for regularly checking their account statements. Web access is needed to use mobile banking. Check with your service provider for details on specific fees and charges. Texting with Eno means you agree to chat about your account over SMS and receive recurring messages. Message and data rates may apply. Mobile phone carrier fees for text messages may apply.

Some or all Eno features may not be available to all Capital One customers, depending on the types of accounts held. For example, certain bank accounts are not eligible to text with Eno, and Eno email notifications, app notifications and virtual card numbers from Eno may not be available for certain credit cards.

The Eno browser extension for virtual card numbers is only available in certain web browsers, and enrollment is required. Virtual card numbers are not available for debit cards and some credit cards.

Mobile App Digital Tools | Capital One (2024)

FAQs

What does Capital One Mobile app do? ›

MANAGE YOUR MONEY IN REAL TIME

Quickly and easily get your credit score from right within the Mobile app by signing up for CreditWise. Explore and redeem your Capital One credit card rewards, from travel miles to cash back. See your auto loan, make payments and keep tabs on your balance and progress.

Is the Capital One Mobile app safe? ›

Yes, mobile banking apps are generally safe. Banks and credit card issuers take steps to promote safety and security. But it's still a good idea to take additional precautions. To help protect your personal information, check out the following eight tips.

Why won't my Capital One app work on my phone? ›

Confirm your phone is connected to cellular data or Wi-Fi. You can check your connection in your iOS or Android device settings. Make sure that you have the latest version of the Capital One Mobile app downloaded on your mobile device. Check that notifications are turned on in your iOS or Android settings.

How do I access my digital card on Capital One app? ›

For eligible credit cardholders, sign in to your account through the Capital One Mobile app or online. Then select Get Your Virtual Card, located on the tile showing your credit card balance, for an eligible credit card account.

Why does Capital One app need access to my phone? ›

Access device location

This permission allows the app to use your device location to access location-based features, such as finding a branch or ATM near you. It also provides enhanced security by monitoring unusual account activity.

What is the difference between a mobile wallet and a digital wallet? ›

Though digital wallets and mobile wallets are very similar, they aren't the same. Digital wallets are typically meant for online transactions, whereas mobile wallets are tied to a smartphone or wearable device. Both connect to bank accounts and credit cards for purchasing on the go.

What are the cons of Capital One? ›

Pros of banking with Capital One 360 include access to a great checking account and strong credit cards, along with being able to bank in-person and online. Cons include interest rates not being quite as high as what you'd find at online banks, although they're still much higher than the national average.

How trustworthy is Capital One? ›

It also has Federal Deposit Insurance Corp. (FDIC) insurance, so deposits are safe up to the legal limit. High APYs: Capital One offers above-average APYs on its checking accounts, savings accounts and CDs. Lots of ATMs: Account holders have access to 70,000 fee-free ATMs across the country.

Can you hide an account on Capital One app? ›

Yes, you have the ability to hide an account from displaying on your home or accounts page. Select the customize and edit options to select which accounts and tiles you which to view in your profile.

Is there anything wrong with Capital One? ›

User reports indicate no current problems at Capital One.

Why is Capital One restricted? ›

Your credit card might be suspended or restricted because a new card hasn't been activated, there have been unusual transactions, payments are late or you've exceeded your credit limit.

Did Capital One change their app? ›

Capital One has updated its mobile banking app to enhance the customer experience by enabling customers to receive special offers from retailers such as Whole Foods and Starbucks. In the past year, Capital One has seen the number of unique mobile users grow by more than 200 percent.

What are the features of Capital One Mobile app? ›

Get the Capital One Mobile app
  • Statements: Access your statements and view transactions right at your fingertips.
  • Notifications: Customize alerts and notifications so you can stay in the loop with your account wherever you are.
  • Account activity: Stay on top of your spending and view enhanced transactions in real time.

How to use credit card without physical card Capital One? ›

You can easily access your virtual card through the Capital One Mobile app. Or, if you're shopping on your desktop, either the Eno browser extension or Google Pay on Chrome can make it easy to create or use a virtual card at checkout without needing your physical card on hand.

Is Capital One a good credit card to have? ›

Its cards typically have low or no annual fees, no foreign transaction fees and rewards that can be redeemed with no minimum. With cards for business travelers, cash back rewards, students and limited credit, Capital One has an easy-to-use credit card for practically every type of consumer.

Can you see your full card number on the Capital One app? ›

The Capital One mobile app offers credit card users complete access to their account information, including their card number, expiration date, and security code. This allows you to make a purchase online or over the phone, even when you don't have your card with you.

What does Capital One Mobile payment mean? ›

Contactless payment options: With a mobile wallet, you can use your smartphone, smartwatch or tablet to make payments without a physical card. Keep in mind that you'll only be able to do so if the store supports contactless payments.

Is the Capital One shopping app a good idea? ›

Capital One Shopping is right for:

Anyone who frequently shops online or loves to compare prices to find the best deals. At no cost and with over 30,000 retailers in its arsenal, Capital One Shopping appeals to just about anyone who shops online or uses their mobile device.

Is it safe to use Capital One Online Banking? ›

Are online banks safe? Capital One works hard to keep you and your money secure and protected against fraud. All of Capital One's bank accounts provide online banking capabilities. Your account is also insured by the FDIC up to allowable limits.

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