FAQs
Step-by-step instructions
- Open Microsoft Authenticator app.
- Tap the app's menu button (≡ at the top-left iOS, or ⋮ at the top-right for Android)
- Tap Settings.
- On the Settings page, scroll down to the Security section.
- Tap the On/Off switch next to App Lock to disable this feature.
4 answers
- Sign in to the Azure portal as a global administrator or security administrator.
- Go to Azure Active Directory > Security > MFA.
- Under MFA settings, select Additional cloud-based MFA settings.
- Under service settings, select Microsoft Authenticator app.
- Change the setting to Disabled.
How to Unlock Microsoft Authenticator
- First, open the app on your device.
- Then, tap the account you want to unlock.
- Authenticate yourself using the verification method you set up, like a fingerprint or PIN.
- Once verified, you'll have access to your account.
Android. Open the Authenticator app and click the hamburger menu in the top right, then select Settings. Under Security, find the setting for App Lock and turn if off.
How do I remove password from Microsoft Authenticator app? ›
When it comes to deleting or stopping the sync of passwords, in the Authenticator app, open Settings > Autofill settings > Sync account. On the next screen, you can select on Stop sync and remove all autofill data.
How do I turn off Microsoft app verification? ›
To turn off Microsoftverified apps in Windows 11, follow these steps: First, access the Windows 11 App Settings. Then, navigate to the App Permissions. Finally, disable the Microsoftverified Apps setting. By completing these sub-sections, you can effectively disable the Microsoftverified app feature in Windows 11.
How do I turn off Microsoft account authentication? ›
Sign in to your Microsoft account Advanced security options. Under Additional security and Two-step verification choose Turn on or Turn off. Follow the instructions shown on the screen.
How do I turn off Windows authentication for an application? ›
How to turn off Windows Authentication or Windows Integrated Security
- Click Admin or Adminstration, Security (Set up system security)
- In Security, double-click the appropriate user name.
- Unmark Windows Authentication and mark the RE7 or FE7 authentication checkbox.
- Click Save and Close.
To disable MFA for a user, Sign in to the Azure portal with your admin credentials > Go to Azure Active Directory > Select Users > Select the user you want to disable MFA for > Select Authentication methods > Under MFA, select Disable > Select Save.
How do I remove my Authenticator lock? ›
Turn app lock on or off
Under the heading Security it says 'App Lock'. If the slider next to the text is blue, app locking is on. You can turn this off by pressing it. The slider now turns gray and app locking is turned off.
You can turn App Lock on or off on the Authenticator Settings page. By default, App Lock is turned on when you set up a PIN or biometric on your device. Unfortunately, there's no guarantee that App Lock will stop someone from accessing Authenticator.
What to do if you can t access your Authenticator? ›
If you can't restore the authenticator, then you'll have to attempt account recovery of each of the configured accounts. If you saved the site-specific backup codes this will be no problem. If you didn't, you'll have to contact the site about their account recovery process when the authenticator has been lost.
How do I turn off app lock on Authenticator app? ›
Tap the three lines in the top left hand of the Authenticator app to open the menu then tap Settings. 4. Tap the green slider next to App Lock to disable App Lock on your device.
How do I turn off the Authenticator app? ›
To remove Microsoft Authenticator:
- Log in to your Microsoft account via a web browser.
- Go to Security settings and click on Additional security options.
- Choose Manage my sign-in methods.
- Select Remove next to Microsoft Authenticator.
Click or tap Settings > Security Preferences. The Security Preferences page appears. In the Touch ID (iOS)/Fingerprint Authentication (Android) row, click or tap Off to turn off touch authentication.
What is screen lock on Authenticator app? ›
The Microsoft Authenticator app automatically is in "lock" mode. This means you will have to have to set up a lock screen on your phone if you do not already have one, and that will be used to verify your identity when using the Authenticator app.
How do I turn off Touch ID on Microsoft Authenticator? ›
Click or tap Settings > Security Preferences. The Security Preferences page appears. In the Touch ID (iOS)/Fingerprint Authentication (Android) row, click or tap Off to turn off touch authentication.
How can I reset my Microsoft Authenticator app? ›
Basically, to reset your Authenticator app, you need to follow these steps with the admin credentials:
- Go to the Microsoft 365 admin center and sign in with your admin credentials.
- Click on Users > Active users.
- Select your user account and click on Reset multi-factor authentication under More settings.
