Martin Lewis offers Direct Debit advice on energy bills (2024)

Martin Lewis offers Direct Debit advice on energy bills (1)

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Money-saving expert Martin Lewis has risen to the occasion in 2022 like few others, helping millions of people to navigate a disastrous cost of living crisis with proactive and positive financial advice at a time when many are having to make sacrifices in order to make ends meet.

Bringing sincerity, sympathy and sound advice to his appearances on his ITV programme The Martin Lewis Money Show Live, via his BBC podcast, his website and newsletter and through his regular media interviews, Lewis is providing an invaluable public service.

No concern is too small to warrant his attention and, in the latest episode of The Martin Lewis Podcast, the financial guru had some timely tips for listeners concerned about exorbitant energy bills and seeking greater payment flexibility, a particularly pressing concern given the arrival of sub-zero temperatures this December.

“I know many people find them extremely frustrating,” Lewis said of paying off energy bills by Direct Debit.

“You’re in credit, you’ve been doing your meter readings and yet your Direct Debit has increased and you think it’s disproportionate. It’s worth understanding there are two types of Direct Debits.

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“The most common one is a fixed-monthly Direct Debit, that’s where your costs are spread out over the year. Your supplier estimates how much you’ll use over the next year and splits the payments equally with the idea of it making budgeting easier. You pay the same amounts in the high-use colder winter months that we’re going into that you do in the lower-use summer months.”

He continued: “There is another alternative though available at some, not all companies and of the big ones, Ovo and SSE for example, don’t do this.

“That alternative is a variable monthly Direct Debit. Now there, what you pay changes depending on what you use. To do this you must either have a working smart meter or give meter readings each month.

“If you do that, then you will only pay, by Direct Debit, for the amount that you have used in the last month.

“Of course, that means you need to expect much, much higher bills in the winter and much, much lower bills in the summer so this can be a cashflow hit and you’ll generally get a bill a few weeks before your payment is due to go out letting you know how much your provider wants from you – but some do get a shock when doing it this way.”

However, he warned listeners not to leap from fixed to variable schedules without thinking about it carefully because the former can be a “big boon for budgeting and, done right, it should make your life easier, so if it isn’t an issue for you, stick with it”.

“The problem comes when you feel their estimated Direct Debit is wrong and usually the real frustration comes when you think it’s too high, especially if you’ve built up a lot of credit.”

Anyone in this situation, Lewis suggested, would be best advised to hook up a smart meter, submit regular readings from that and check an online Direct Debit calculator to determine whether what they are paying out is fair.

“If it isn’t, then talk to your energy provider and get them to lower it,” he said.

“If that then doesn’t work to your satisfaction, it’s at that point you might want to look at going to variable Direct Debit… [But] you will have to be prepared to shell out more in the winter and see big swings in what you pay.”

Explaining the difference between the two forms of payment, Lewis said: “If you pay in receipt of bill – where you get a bill and then pay it by any other means other than Direct Debit such as cash, card or Bacs – you’re on the highest possible rate and effectively paying around 10 per cent more for your energy usage than you would if you paid by Direct Debit.

“If you want the flexibility of just paying for what you use, do it by variable Direct Debit, not by payment in receipt of bill.”

Martin Lewis offers Direct Debit advice on energy bills (2024)

FAQs

Should I switch to Direct Debit energy? ›

Choosing monthly direct debit means your payments are spread evenly throughout the year. Your energy provider will estimate your annual usage and divide this by 12 to determine your monthly payment. However, keep in mind: Payments may not align with actual consumption due to seasonal usage changes.

Do you have to pay by Direct Debit with a smart meter? ›

Smart meters can work as either a prepayment or credit meter too. This means you can access more tariff offers when shopping around. You won't need to change your meter if you switch between prepayment and credit tariffs (including direct-debit tariffs).

Are direct debits safe? ›

Every organisation using Direct Debit is inspected and vetted by the banks before they're allowed to collect your money. The banks are responsible for money being refunded if things were to go wrong, so you can bet they're very thorough.

What is a Direct Debit discount? ›

Quick and easy - Direct Debits automatically take payments from your account. This can save you time and means you don't have to manually pay your bills each month. Save money - Many utility companies offer a Direct Debit discount. This gives customers a small percentage off their payments when using a Direct Debit.

What are the negatives of direct debits? ›

Despite there being many advantages of Direct Debits, they do come with some downsides. One major disadvantage of Direct Debit is the time it takes to get paid for the first time. Payments work in set cycles, so you might have to wait to receive the initial payment. Failure of payment is also a possible disadvantage.

What happens if I cancel Direct Debit? ›

It's important to remember that cancelling the Direct Debit simply stops payments from going to the organisation you are paying. If you still owe money for something you've bought, or are still receiving a service, you'll need to organise another way of paying.

What is the downside of having a smart meter? ›

Cons: Smart meters have been known to go “dumb”, leaving households facing shock bills that don't match their in-home display. Some customers claim suppliers have been unresponsive when asked to fix a broken meter.

Which energy companies do not insist on smart meters? ›

Suppliers not currently installing smart meters
  • BGB.
  • EDF Energy.
  • E. ON.
  • Gazprom Energy.
  • Ovo Energy.
  • Scottish Power.
  • Total Gas & Power.

What is the maximum amount you can put on an electric key? ›

Best Answer. Your electricity meter can hold up to a total of £255, as can your electricity key. This means at any one time you can have a maximum of £510 on your meter.

When should you not use Direct Debit? ›

Direct Debit: not for instant, high risk or high value transactions.

Who controls a Direct Debit? ›

Who actually controls Direct Debit payments? You do. As the account holder, you can cancel any time you want, just as you can set up a Direct Debit Instruction. Outside of that, your bank or building society is responsible for running your account, including all payments, such as Direct Debit.

Can a Direct Debit be set up fraudulently? ›

In some cases, a signature isn't required. So, essentially, it is possible for somebody to set up a fraudulent Direct Debit in your name without permission.

Is there a fee for direct debits? ›

The cost of processing Direct Debit payments varies between providers – some offer flat rates, others have a number of additional charges and monthly or yearly fees to consider.

Why do banks like direct debits? ›

Direct Debits tell your bank you're happy for a company to take money from your bank account on an agreed date. It's usually used to pay bills automatically, so the amount can either: stay the same each time, such as Council Tax or car insurance payments.

Should I switch to Direct Debit? ›

Direct Debit works around you, enabling you to plan your outgoings. Lots of organisations offer you a choice of when you want to pay each month, so you'll know what date the payment will be taken, fitting it around things, like your salary coming in.

Is Direct Energy worth it? ›

Direct Energy is among the largest and most financially stable of an emerging crop of energy suppliers in deregulated markets, thanks to its ties to NRG. That said, it has a "D" rating with the Better Business Bureau backed up by dozens of recent one-star reviews, many of which seem to relate to billing issues.

Should I set up direct debit for bills? ›

Direct debits are handy for paying regular bills, such as your monthly phone bill or gym membership. Automatic payment means you don't have to remember to pay the bill, and you don't risk any late fees. However, direct debits can become a problem if: You don't have enough money in your account.

Will cancelling a direct debit affect my credit score? ›

In addition to this, failing to inform your bank or the recipient about a cancelled direct debit could have a negative impact on your credit score.

Should I switch to direct funds? ›

The biggest advantage of investing in a direct mutual fund is that you can earn higher returns compared to a regular fund. As there is no intermediary associated with it, there is no trial commission associated with it resulting in higher returns.

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