Following the enactment into law of the Finance Act 2023, effective 29th July 2023, we will be reviewing our M-PESA pricing to reflect the increase in Excise Duty rate on fees charged on mobile money transfer services from 12% to 15%.
Due to Know Your Customer (KYC)/Anti Money Laundering (AML) policy set by the Central Bank of Kenya, we do not have the mandate to allow transfers of amounts over Ksh35,000.
Yes, the maximum amount one can send in a day, is now Ksh.500,000. You can send up to Ksh250,000 in one transaction. You can now hold up to Ksh.500,000 in your M-PESA account.
You can now send as little as Ksh.1 to Safaricom customers registered on M-PESA for free. You can also make both payments via buy goods and paybill for up to Kshs.100 for free.
It is free to send any amount between Ksh.1 to Kshs.100 to a registered customer.
It will now cost Ksh.13 to send between Ksh. 501 and Ksh. 1000 up from Ksh.12.
It will now cost you Ksh.11 to withdraw between Ksh50 and Ksh100.
The cost of withdrawing is Ksh. 11 for registered M-PESA customers.
Yes you can. You are allowed to make multiple cash withdrawals from the ATM. However, the maximum withdrawal amount is limited to Ksh35,000 per day. Withdrawals vary from Kes 200-Kes 35,000 depending on the ATM.
Visit your agent outlet for more details on the tariffs. You can also visit our website https://www.safaricom.co.ke/personal/m-pesa/getting-started/m-pesa-rates or call M-PESA customer care on 234.
The new prices will take effect from 29th July 2023 and the new limits from 21st September 2023.
We have rationalized and adjusted withdrawal commissions for agents in line with tariff changes on customer withdrawal charges.
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