Lounge key (2024)

FAQs

How do I get free LoungeKey access? ›

Complimentary access with LoungeKey

Simply present your registered Emirates Islamic Credit or Debit Card at participating lounges to enjoy this complimentary access.

You can access a lounge either by showing your digital member card in the LoungeKey app, or by showing your Eurocard to the staff. If you are in possession of a Eurocard Corporate Platinum with corporate liability, your card includes a Priority Pass.

As a Visa Signature or Infinite cardholder, you are eligible to receive 6 complimentary visits per year and 1 free guest per visit through LoungeKey. There is no need to register prior to visiting the lounge; simply present your Visa card to the lounge staff for the lounge staff to process your visit.

LoungeKey gives your customers access to 1,500+ airport lounges and 900+ retail, dining and spa offers worldwide.

After utilizing the free visits, cost per cardholder visit and also for each companion is 32$ (the amount will be debited directly from your card account.

Eurocard Platinum/Eurocard Corporate Platinum with personal liability include a free membership in LoungeKey, giving you access to 10 free lounge visits per year. It is not possible to transfer free lounge visits to another person.

No, only the person named on the LoungeKey Pass voucher will be able to use the voucher to access the lounge. The lounge will check the name of the pass holder against their boarding pass and their identification card / passport.

Can my partner use my card for lounge access? No, Priority Pass memberships are non-transferable so your wife, husband or partner cannot use your membership without you. Only the named member can use the membership for lounge access. Additional eligible guests can accompany the member, typically for an extra fee.

Can you bring a guest with LoungeKey? ›

You can invite guests to join you in a lounge. Most lounges will allow any number of guests but, where there are restrictions in place, these are highlighted within the lounge details available on the lounge finder.

No. The only person who can access the lounge is the person named on the eligible Mastercard payment card. For security reasons, the lounge will verify the name of the cardholder against their boarding pass and their identification card / passport.

LoungeKey gives you access to hundreds of airport lounges around the world, regardless of airline or class of travel, simply by presenting your HSBC Premier World Elite MasterCard.

Q: Can a Priority Pass card be used to enter a LoungeKey lounge? A: Priority Pass and LoungeKey are two distinct lounge programs, and they are not interchangeable. However, many LoungeKey lounges are also Priority Pass lounges.

You'll need to inform the lounge staff that you are a LoungeKey member. A boarding pass and a form of identification are also required. The name on your card, the boarding pass and the ID must match. If the card is active, and free visits are available, you can visit the business lounge without paying a fee ($32).

Your bank's customer care service can help you with the information you need regarding add-on services related to your bank account and debit cards. You can call customer care and give the details of your card to know if your card has airport lounge access.

If the card is active, and free visits are available, you can visit the business lounge without paying a fee ($32). Can a non-card holder visit Lounge Key business lounges? Only when accompanying a card holder. In this instance, the card holder must be present.

As a Visa Signature cardholder, you are eligible to receive airport lounge access for you through LoungeKey. There is no need to register prior to visiting the lounge; simply present your Visa Signature card to the lounge staff for the lounge staff to process your visit.