Learn how to manage your Visa debit card PIN (2024)

View your PIN online

You can retrieve your card PIN by logging on to Online Banking or on the Mobile App.

  • Sign in to Online Banking
  • From the home screen, click on menu button at the top left side of the screen
  • Select ‘Manage Cards’
  • Choose ‘View PIN’
  • You will be asked to verify information on your card
  • A one-time password will be sent to the email address linked to your internet client number
  • Enter this password
  • If correct, your PIN will be displayed for 10 seconds

If you do not receive the one-time password, please try:

  • Check that the email address you entered is the same as used for Online Banking
  • Please check your junk/spam mail folders

If you prefer, you can request a paper PIN by making contact with the Personal Banking team or your Relationship Manager.

You can also call the Visa debit card helpline to request a PIN reminder.

Change your card PIN

The simplest way to change your card PIN is to do this at ATMs in Poland, Ireland, UK, Switzerland, Isle of Man and the Channel Islands.

You cannot change your PIN using Online Banking or the Mobile App.

Card locked due to incorrect PIN

Should your card be locked if you have entered the wrong PIN three times, you will need to contact the Visa debit card helpline to request a PIN reminder.

Visa Debit Card services (24/7 helpdesk)

International

+44 (0)1624 643 623

International

+44 (0)1624 643 644

Learn how to manage your Visa debit card PIN (2024)

FAQs

Learn how to manage your Visa debit card PIN? ›

Reset ATM PIN using the ATM itself

Choose Forgot PIN or Regenerate ATM PIN option on the menu. You would be redirected to a screen to enter your registered mobile number, which triggers an OTP to that number. Enter the OTP on the screen, and you would be redirected to choose another PIN.

How do I manage my debit card PIN? ›

Reset ATM PIN using the ATM itself

Choose Forgot PIN or Regenerate ATM PIN option on the menu. You would be redirected to a screen to enter your registered mobile number, which triggers an OTP to that number. Enter the OTP on the screen, and you would be redirected to choose another PIN.

How do I change my PIN on my Visa debit card? ›

You can change your debit card PIN online by following these steps:
  1. Sign in to your Account Dashboard.
  2. From the homepage, select the More tab.
  3. Select Manage Debit Card.
  4. Select Change PIN and follow the prompts.

How do I find my 4 digit PIN on my debit card? ›

If you've forgotten your debit card PIN, some banks may offer a way to retrieve it through their website or app. You can also call a customer care representative, or find a local branch for help. You'll probably still need to verify your account ownership and may be directed to reset the PIN for security reasons.

What is the 4 digit PIN on a Visa debit card? ›

It ensures that it is the cardholder making the transaction. The Debit Card PIN could be required at an ATM or at certain Point of Sale (POS) devices that need the Debit Card PIN to be entered to complete the transaction. By default, the PIN of each card is the last 4 digits of the card number.

How do I find my debit card PIN code? ›

How to request a PIN reminder in the Internet Bank
  1. Log in to the Internet Bank.
  2. From the accounts overview page, choose the relevant account.
  3. Choose Other account services in the View accounts menu.
  4. From the Account services menu, choose Request a PIN reminder.
  5. Enter the last 8 digits of your 16-digit card number.

How do you reset your debit card PIN? ›

Visit the website of the bank or institution that issued your card. Most banking sites contain a section where users can view their account details and make changes to various settings and preferences. This is where you'll be resetting your PIN.

Can someone use my debit card without my PIN? ›

Fraudsters can still use your debit card even if they don't have the card itself. They don't even need your PIN—just your card number. If you've used your debit card for an off-line transaction (a transaction without your PIN), your receipt will show your full debit card number.

Can you change your debit card PIN anytime? ›

You can change the PIN for your personal or business ATM or debit card anytime. You'll need to have a registered cellular device (mobile number) and your old PIN to change it.

Can I change my Visa credit card PIN online? ›

If you're the Primary Cardholder or an Account Administrator, there are two ways you can change your PIN: Online at Manage my Visa card, or. Call us 24/7 at 604-877-4999 or 1-800-611-8472 (toll-free)

How do I get my PIN number? ›

Retrieve your IP PIN online at the IRS's Get an IP PIN site; or. Call the IRS at 1-800-908-4490 to have your IP PIN mailed to you. Will take up to 21 days. Pandemic delays it longer.

Is debit card PIN the same as ATM PIN? ›

Yes, it is the same, if you are asking for withdrawal from ATM thru Debit Card. But if you are asking for using PIN for withdrawal from ATM without ATM Card it is different.

What happens when you bypass the PIN on a debit card? ›

Some machines have a “bypass PIN” option, which turns the transaction into signature debit. Processing a debit card in this manner causes the transaction to be routed through Visa, Mastercard or Discover's interchange instead of through a PIN debit network.

How do I setup my Visa PIN number? ›

You can create or change your credit card PIN by calling 1-888-891-2435. Remember, a PIN is not necessary for credit card purchases; you can use the PIN for cash advances at ATMs (refer to our Visa Account Disclosure for the current cash advance fee). You must call from the phone number listed on your account.

What is the Visa debit PIN? ›

What is a debit card PIN? A personal identification number (PIN) is a unique four digit number sent to you upon request and can not be customized. Our service team does not have access to this number so if you forget it, a copy of your PIN will be mailed to you from our debit card vendor upon request.

Can I set my new debit card PIN online? ›

Steps to set New PIN instantly through NetBanking
  1. 1Login to NetBanking and click on cards Tab.
  2. 2Go to Debit Cards menu.
  3. 3Select “Instant Pin Generation*'' under Request Tab.
  4. 4Select the Debit Card number and set up a new Debit Card PIN.
  5. 5Authenticate with OTP received on your registered Mobile Number.

How do I find my debit card PIN number online? ›

STEP-1: Login to your bank's netbanking portal using your credentials. STEP-2: Go to the 'Debit Cards' section and choose the card whose PIN you have forgotten.

Where is the card PIN located? ›

The PIN number on a card is typically located on the back of a debit or credit card. It is a four-digit code printed on the signature panel or sometimes in a separate area designated for the PIN.

How often should you change your PIN number on your debit card? ›

Robert Siciliano, CEO of Protect Now, says that, in general, security must be easy in order for consumers like me to partake. If it's inconvenient, people tend to get lazy — and open themselves up to risk. For that reason, he says he only recommends changing my debit card PIN if it gets compromised.

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