FAQs
“Postal Corporation of Kenya wishes to inform our esteemed customers and the public that payments of all Postal Services shall now be made through the E-citizen platform. "This follows the Presidential directive to deactivate all existing playbills and onboard all government services on them,” reads the notice.
How to pay posta via ecitizen? ›
Payments for renewals will be made through Pay bill – 222222 (E-citizen Pay bill) with the office code Box number s the account number (e.g. 00100-34567). In the charges, new individual renters will pay Ksh. 2,610, Corporates Ksh. 10,060, Special Corporates Ksh.
How to pay for government services in Kenya? ›
6. What is the payment process?
- Visit www.ecitizen.go.ke and sign in or register.
- Select the service you require and complete the process.
- As part of the transaction process, you will receive a Reference Number.
How to pay using e-citizen? ›
Page 1
- PAYMENT VIA E-CITIZEN. Using M-Pesa.
- Below are the steps to follow to pay using e-citizen. ...
- Click Pay and select Pay with Ecitizen.
- Click the Pay Green Button Showing the Balance. ...
- You will get the e-citizen payment options. ...
- Select MPESA.
- Select number 1. ...
- Get M-PESA Menu (STK push)
How much does MPost cost in Kenya? ›
The latest subscription price revision follows the March 2023 price hike from Ksh. 300 to Ksh. 400. By transforming mobile numbers into official virtual addresses, MPost enables clients to receive notifications whenever they get mail through their digitised postal office boxes.
How much does posta charge? ›
SDR Date of last update : 08.11.2023 Parcel Post Compendium Online POSTAL CORPORATION OF KENYA KEA KE - Kenya Page 2 of 12 Page 3 25.2 Period of charge, if not daily 1st 7 working days = No charge; The next 7days = KES 40.00 plus 16% VAT; Each subsequent day = KES 60.00 plus 16% VAT.
How much does it cost to apply for a postal address in Kenya? ›
For those seeking individual postal address rental, they will be charged Sh2,61, Corporate (Sh10,060), Special Corporate (Sh6,835) and sh8,335 for learning and religious institutions Sh8,335. PCK is a commercial State Enterprise operating under the PCK Act 1998.
What are the examples of e government services in Kenya? ›
Digital government services (also called e-government) are defined as service delivery within government — as well as between government and the public — using information and communication technologies. Common digital services range from filling tax returns to renewing a driver's license to applying for a pet license.
How do I pay for post pay Kenya Power? ›
To pay your bill via Mpesa, use the pay bill number 888888 and your meter number as the account number and key in your preferred amount to complete the transaction. You can also pay your postpaid bill by visiting your nearest Kenya Power office.
What is the best way to pay in Kenya? ›
How to pay in Kenya?
- Debit or credit card. Card payments can be helpful in shops, restaurants and hotels but there will be places where cash is also important. ...
- Kenyan Shilling cash. You'll usually find you can use a card to make payments in Kenya, but carrying some cash in KES is also reassuring.
It ensures that Citizens, non-Citizens and Business entities can access Government Services online and make Payments electronically and conveniently, using their preferred method of payment, 24 hours a day and from wherever they may be in the world.
What is the digital payment system in Kenya? ›
The Kenya Electronic Payment and Settlement System (KEPSS) is a Real Time Gross Settlement (RTGS) system, meaning that transactions are cleared and settled on a continuous basis.
What is digitization of government services in Kenya? ›
The Government of Kenya has adopted digitalization in enhancing public service delivery through the establishment of Personal Data Hubs for the National Population Register, rolling out an e-Citizen platform for various services such as business, marriages, driving, land registries, immigration, and civil registration ...
How does MPost work in Kenya? ›
MPost enables any mobile phone user to register their mobile number as an official Postal Address. Save the number 0208000631 and send word 'MPOST' on WhatsApp.
Does Kenya have a postal service? ›
Postal Corporation of Kenya (PCK) offers Mail Services , You can send any mail item to over 600 Post offices in Kenya and it will get there quickly, safely and secure.
How do I register for MPost? ›
On which channels will customers register?
- Customers can register on USSD through *631#.
- Visit our website and use the Register button to fill in your details.
- Save the number 020 8000 631 and use WhatsApp to register.
How to pay for Nigerian passport renewal online? ›
ALL PAYMENT MUST BE MADE ONLINE THROUGH https://portal.immigration.gov.ng. Applicant(s) may choose to pay the above fee either with a credit card or money order. If the latter is chosen, please issue a money order (post office money order most preferred) in favor of INNOVATE.
How to pay for passport application online in Kenya? ›
You can apply for, renew or replace your passport and pay for it online. You'll have to print out a form at the end. You must sign and date the form, add any documents or photographs that are needed, and return it for processing. You'll pay using mobile money, Credit, Debit Cards and online banking from local banks.
How do I pay for letter postage online? ›
The most direct way to purchase postage online is through the United States Postal Service (USPS) at usps.com. On the site, you can buy stamps or shipping labels for larger packages. You can also schedule a pick-up for items that you're mailing, so you don't have to go to your local post office at all.
How do I access my eCitizen account? ›
To get access open your browser e.g. Firefox or Google Chrome key in www.ecitizen.go.ke and then follow the registration process to register. Create an account, click on register and choose an account you wish to create. Enter your national ID number, your first name and the year of birth then proceed to the next step.