iPhone - Shopping Help (2024)

FAQs

Is 800-692-7753 an Apple number? ›

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753). You can get information about an order you placed on the Apple Online Store through the Order Status page.

Apple's online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.

How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law.

Give us a few details and we'll offer the best solution. Connect by phone, chat, email, and more.

Contact Apple for support and service.

Apple/Bill 866-712-7753 is a descriptor used by Apple for various transactions, including purchases from the App Store, iTunes Store, Apple Books, and other Apple services. This billing code can also appear for subscriptions, in-app purchases, and other Apple-related charges.

For more information about Apple products or assistance making an Apple purchase, please contact us at 800-800-2775, Monday-Friday 8:00 a.m. to 5:00 p.m. Central Standard Time.

(800) 275–2273

Apple / Customer service

If you provide your email address, you agree that we may contact you to better understand the comments you submitted. If you've experienced data loss, contact Apple Support or call 1‑800‑275‑2273 (only in the U.S.) for assistance. If you're outside the U.S., contact Support here.

They offer personal support when customers have problems or questions relating to their Apple products. Most services carried out at the Genius Bar are free. Non-warranty service (which is paid for by the customer when repairs are complete) is also routinely performed.

Do Apple stores offer tech support? ›

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter.

The Genius bar does not charge for diagnostics, but if a repair is necessary, you will need to pay unless you are still covered by the warranty.

Support by phone

You can talk to an Apple Advisor by calling the Apple Support phone number for your country or region.

Bottom line. After using Apple's Support page, the Apple app, Live Chat, Twitter, and calling into Apple's Tech Support, I was impressed with the whole experience as each team member I interacted with was professional, friendly, patient, and informative. Last year, I felt the human element was lacking.

When people contact us for help, an Apple Support Advisor responds. You'll be their human connection to Apple: friendly, thoughtful, and real. You'll answer questions about our products and services, enriching customers' lives by helping them access what they've come to love from Apple.

For more information about Apple products or assistance making an Apple purchase, please contact us at 800-800-2775, Monday-Friday 8:00 a.m. to 5:00 p.m. Central Standard Time.

(800) 275–2273

Apple / Customer service

Enter a trusted phone number, a phone number where you want to receive verification codes for two-factor authentication. You can choose to receive the codes by text message or automated phone call. Tap Next. Enter the verification code sent to your trusted phone number.

Some customers may qualify for other forms of payment. Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.