What isIOB internet banking?
IOB Internet Banking is the online banking serviceprovided to the customers of the bank to access and transact ontheir account 24*7 on all 365 days
Whatare the benefits of IOB internet banking?
Benefits of using IOB internet banking include thefollowing:
- Access youraccounts 24hours a day, seven days a week.
- Manage youreveryday banking. View your current balances and transactionshistory online.
- Simple to use
Whatcan all I do on IOB Internet Banking?
- Balance enquiry
- Last Fewtransactions
- AccountStatement
- Transfer moneyto any of your bank accounts
How toregister ?
- Login towww.iobnet.co.in
- Click on"Register Corporate"
- Once registeredsubmit the application forms and the annexure displayed toyou(in case of Companies/Partnership firms/Societies/Trusts) toyour branch
- An active E-mailid is necessary to open internet banking.
- Note down thePIN number which is to be used for all Funds transfertransactions
(Don’t share this with anyone! Do we keepa blank cheque carelessly? NO ! Your password and PIN are asimportant as that!) - Your accountwill be activated by the branch on receipt of the application
Step 1:
- Login with yourpassword.
- Passwords arecase sensitive (b is different from B)
- Login Password &transaction PIN are different where password is used to loginand PIN for funds transfer.
- Please becareful while entering your passwords, as your online accountmay be blocked for entering consecutive wrong passwords.
Step 2:
E-Tokens
E TOKEN is a small USB drive like device which has adigital certificate in it and sent to the customer. It will beused as an additional authentication mechanism apart frompassword to secure your account during login and fundstransfers. Currently E-tokens are being given to corporate only.
- To apply forE-Token login to internetbanking --> accounts --> apply fordigital signature (this feature is available only for corporatelogin)
- Fill the formonline and submit
- ITD processesthe request and sends the eToken by post
- On receipt ofeToken, log in to see a "Register Certificate" link on homepage
- Fill the detailsto activate the token
- Rs 625 ischarged per token
- A separate tokenis to be used by each user of a corporate login
How toactivate the internet banking account?
Branch will activate the account once on receiving theapplication. Once account activation an e-mail will be receivedsaying that the account is activated If account is not activatedeven after submitting the application form to branch, do mail uswith the account details to eseeadm[at]iobnet[dot]co[dot]in Ortalk to us at 044-28519460/28889350
How canI log into Internet Banking? What should I do if I face problemswhile logging into IOB internet banking?
Ensure that your computer is connected to the internet“rather than” ensure that your LAN/ISP connected to internet.
How todeactivate the internet banking account?
Login to Your Internet Banking account Go to "EditProfile" Select Deactivate account Select the appropriateaccount to be deactivated and then click "submit"
Can Ichange my Password?
Login to your Internet Banking account Go to "EditProfile" Select the "Change Password" option Enter the currentpassword and new password in appropriate fields and click on"submit"
Can Ichange my PIN?
Login to Your Internet Banking account Go to "EditProfile" Select "Change Pin" Enter the current pin and new pinin appropriate fields and click on "submit"
Iforgot my Funds Transfer PIN.Is there any provision?
Login to Your Internet Banking account Go to "EditProfile" Select "Forgot Pin" OTP will be prompted after clicking"submit". On successful validation of OTP pin will be sent toregistered email id.
Whatshould I do if I forget my Password ?
Click on the forgot password link in login window Enterthe login id Screen prompts to enter the email address. Enterthe email id registered with the bank If the login id and emailaddress matches with bank’s record, OTP will be sent as SMS tothe mobile number registered Enter the OTP and click on submitNew Password will be sent to the registered email id
Whatshould I do if I suspect that my password is tampered with?
Please change your password immediately and inform us at044-28519460/28889350 or mail at eseeadm[at]iobnet[dot]co[dot]in
Whatare the security features of IOB internet banking ?
Security measures implemented by IOB include:
- IOB internetsite users highly secure 128-bit SSL encryption.
- Login ID,password and 2 factor authentication.
- Automatic logoutfeature if session remains inactive for 5 minutes.
Whatif my mobile phone with the SIM card number registered for onlinebanking is lost/stolen/goes dead?
Since your mobile phone number registered with the bank isused to send out OTPs (One time Passwords) to you for doingtransactions Online, please immediately inform the bank toremove transaction rights on your online account.
Howto register digital certificate through Internet banking formaking safe transactions?
Login to Internet Banking account with user id, login idand password Go to "Accounts" Select the name of the certifyingauthority Browse and Upload the .CER file click on "submit"button
Howdo I clear my browser cache?
Internet explorer- Login to Internet Banking account withuser id, login id and password Go to "Accounts" Select the nameof the certifying authority Browse and Upload the .CER fileclick on "submit" button
Whatare Phishing attacks? How do I report such attacks?
Phishing attacks ‘are attempts to acquire sensitivecustomer information such as usernames, passwords and creditcard details by via e-mail using forged company e-mail senderaddresses. These attacks use forged e-mail addresses ofcompanies known to and trusted by the customer. The customer isasked to provide confidential account access information eitherby e-mail reply or through a link leading to a forged website.The information then may be misused without the customer'sknowledge. Please note Indian Overseas Bank will never ask foryour personal details or sensitive/confidential information(such as your account number, debit card number, ATM PIN orOnline Banking passwords) through an email. Nor would the Bankask for your password through any other means, phone, fax orin-persons. If any of our bank personnel asks you for yourpassword, do not disclose it and report him or her immediatelyto us. In case you suspect an email claiming to be from IndianOverseas Bank is fraudulent, please report it to the Bankimmediately at eseeadm[at]iobnet[dot]co[dot]in
Howdo I can check my balance?
To check balance, login to Internet banking with login idand password. Select Accounts --> Balance enquiry, the availablebalance and current balance of the account will be displayed.
Howdo I can view my last done transactions?
To check last few transactions, login to internet bankingwith login id and password Select Accounts --> Last fewtransactions, transactions details will be displayed.
Can Iview/print my account statement?
To view or print the account statement, login to internetbanking with login id and password Select Accounts --> AccountStatements --> view/print Select the account, from date and todate for which statement is required and then click on submit.
Can Iknow my 15 digit account number through my internet bankingaccount ?
Login to Internet banking with the registered login id andpassword. Go to " Remittances Menu" Select the 15 digit accountnumber option Enter the account number, branch name and accounttype. Click on Submit The 15 digit account number is displayedto the user
Howto add accounts in internet banking account?
Select Edit Profile --> Add Accounts Provide the detailsof the accounts to be added.
Howto secure my internet banking account?
Beware of spam emails which may contain a virus or have alink to a fraudulent website designed similar to that of thebank. Keep confidential the personal details like login id,password and pin. Change the password and pin on a frequentbasis. Do not disclose them even to the employees of the BankUse a combination of alphabets and numbers for your password.Use Virtual Keyboard provided for entering your password forsecurity Check the web-site address in the browser. It should bethat of the Bank (https://www.iobnet.co.in).
Whatshould I do if I suspect an unauthorized transaction in myaccount ?
If you suspect that there has been an unauthorizedtransaction in your account, please report it to the Bankimmediately at eseeadmin[at]iobnet[dot]co[dot]in
Can Iapply for ASBA through internet banking ?
Login to internet banking using registered login id andpassword Select Remittances --> Apply for ASBA Select theDepository name NSDL or CDSL Enter the Depository id, client id,beneficiary account number. Select the status of the bidder asresident or non resident Enter the PAN number, name and click onsubmit button
Howto add payee (IOB Account) in internet banking account ?
Login to internet banking using login id and passwordSelect Remittances --> add payee --> IOB account Enter the nameand account number of the person and click on submit. In nextscreen, enter the OTP (one time pin) that you have received onyour mobile and email id and click on "approve payee"
Howto add other bank payee in internet banking account?
Login to internet banking using login_id and passwordSelect Remittances --> add payee --> other bank account Enterthe beneficiary details like name, address, account type,account number and IFSC code for the bank and click on submit.In next screen, enter the OTP (one time pin) that you havereceived on your mobile and email id and click on "approvepayee"
Howto remove payee (IOB Account) in internet banking account ?
Login to internet banking using registered login id andpassword Select Remittances --> remove payee --> IOB accountPayee Account name, number , type and status are displayed tothe user Select the Payee account to be removed and click ondelete.
Howto remove other bank payee in internet banking account ?
Login to internet banking using registered login id andpassword Select Remittances --> remove payee --> other bankaccount Payee Account name, IFSC Code, Account number ,Accounttype and status are displayed to the user Select the Payeeaccount to be removed and click on delete.
Howdo I transfer through IOB internet banking to an IOB account?
Select Remittances --> Funds Transfer --> IOB accountSelect the debit account, credit account ,amount and narrationfor debit and credit entries and click on proceed Enter thefunds transfer pin and click on Pay Now/Schedule Later Screenwill prompt for OTP.Enter the OTP received through mobile andclick on submit.
MyNEFT Timings are over.Can I transfer funds via IMPS?
Yes. Post NEFT Timings Funds transfer can be done viaIMPS(24/7)
Whatis 2FA?
2FA is second Factor Authentication in the form of SMS OTPthat you will receive on the mobile number registered with IOBfor doing transactions on internet banking. The process ofauthentication is to validate the claimed identity of thecustomer by verifying what the customer knows and what thecustomer has on his mobile phone.
Whatis One Time Password (OTP)?
6-digit code It is a password valid for only one loginsession or transaction It is a unique and time-sensitivepassword used as an added security on Internet banking
Whatare the instructions to create a batch file for IOB accountsremittance
- Ensure the fileis a CSV (comma separated values) or TXT file (fore.g.IOBTest.csv or IOBTEST.txt)
- Each transactionis represented as a row in the file
- Each row shouldcontain 15 digit account number and amount
- The amountshould be specified with the decimal point for paisa.
- Sample :
- 15480100002211,2500.00
- For each credittransaction a similar row as of the above should appear in theCSV or TXT file which is to be uploaded
- All the valuesmust contain alphabets and numbers only. No special charactersallowed
- Comma (,) shouldonly be used as a field separator between account number andamount.
HowCan I modify the created batch in internet banking ?
Login to internet banking using registered login id andpassword Select Remittances --> Bulk Remittances --> IOB Account--> modify batch Select the corresponding batch and click modifybatch Enter the funds transfer pin and submit with the option“pay now or later “. Click delete batch to delete thecorresponding batch
Howto do bulk remittance to the other bank Accounts?
Create batch Login to internet banking using registeredlogin id and password Select Remittances --> Bulk Remittances--> other bank Account --> create batch Enter the bulk file nameand select upload file to Upload the bulk file and click onupload file Execute Batch Login to internet banking using loginid and password Select Remittances --> Bulk Remittances -->OtherBank Account --> execute batch Select the batch and click on “execute batch “
Whatare the instructions to create a batch file for other bankaccounts remittance?
- Ensure the fileis a CSV(comma separated values) or TXT file (for e.g.IOBNEFTTest.csv or IOBNEFTTest.txt)
- Each transactionis represented as a row in the file
- Each row shouldcontain
- IFSC Code –should be exactly 11 characters
- Account Type
- Account Number -should not exceed 35 characters
- Name of theBeneficiary - should not exceed 35 characters
- Address of theBeneficiary - should not exceed 140 characters
- SenderInformation - should not exceed 210 characters
- Amount - shouldnot exceed 15 plus 2 decimals
- 10 – savingsaccount 11 – current account 12 – overdraft account 13 – cashcredit account 14 – advances 40 – NRE savings 52 – credit card
- Sample IOBA0000109,10,12345,Ram Kumar, 1 Gandhi street MylaporeChennai, Salary Credit ,2500.00 For each credit transaction asimilar row as of the above should appear in the CSV or TXTfile which is to be uploaded All the values must containalphabets and numbers only. No special characters allowed Comma(,) should only be used as a field separator between thefields.
Howto make direct tax payments through IOB internet banking?
- Please visithttps://onlineservices.tin.nsdl.com/etaxnew/Index.html andclick link
- Selectapplicable Challan
- Fill up theChallan particulars and choose Indian Overseas Bank
- Fill up amountdetails
- Enter the PINand submit
- In case ofsingle level authorization, account is debited and cyberreceipt generated online
- In case of multilevel authorization, transaction is made as pending and nextuser can log into his corporate login and pass the transactionsavailable under direct tax -> pending transactions
- You can view /re-print cyber receipt for past transactions under direct tax -print cyber receipt
