FAQs
Once common reason why the Serial Number is not valid is because your iPhone may have had an issue (Previous Owner) and received a replacement iPhone. After that, the previous owner may have not returned the iPhone to Apple and sold it.
Why is it saying my serial number is invalid? ›
There are several reasons why a serial number may not be valid. Your product might have been upgraded to a newer version or cross-graded to a different product. The serial number is associated with a product or a release of a product that you are not licensed to use.
Why is Apple not recognizing my serial number? ›
There are several possible reasons - for one, if the logic board was replaced, the serial number was changed and, unless the repair guy registered that with Apple, the serial number will not be recognized. Another is that the computer is long past the warranty period.
Why is Apple saying my Apple ID is invalid? ›
- The email address you have entered is incorrect or contains errors. - Your Apple ID has been automatically locked. - Your Apple ID has been disabled. - You have tried to sign in to too many accounts on that device or web browser within a short period of time.
Can fake Apple products have serial numbers? ›
Some things to keep in mind when using Apple's serial number check. Consider the serial number: It is possible for a counterfeiter to use cloned serial numbers. For example, the counterfeiter takes the serial number from a 100% legit pair of AirPods and prints that on the box for their 100% non-legit pair of AirPods.
Why is my Apple ID saying my phone number is invalid? ›
An unstable connection can result in your phone number not verifying. When Apple ID doesn't accept your phone number, the solution may be to follow the familiar advice to power your device off and back on again.
Why does it keep saying my number is invalid? ›
The mobile number is not in the correct international format, it was too long/short, or it was entered incorrectly.
How do I know if my iPhone serial number is valid? ›
Check on Apple support website to validate purchase
To get the iPhone number, go to Settings on your device, then tap on About and scroll down to see the 10-digit serial number. Copy the number and now go to the following Apple webpage – https://checkcoverage.apple.com/in/en/. Here, paste your device's serial number.
Why does it keep saying my IMEI number is invalid? ›
This only means that there has been some tampering with the internal parts of the device. Usually, an invalid IMEI issue arises when users try to download a software update that is not completely safe to download yet. Or, when a user tries to manipulate the software inside a smartphone.
Why won't my serial number work on Apple Trade-In? ›
If the Serial Number is not showing up as it should, then contact Apple Support, as this may be a glitch in their database. Ask them where this all stands. They will run you through the fix.
How do i block it with the serial number? You can't block it with the serial number. If you have removed the phone from Find My Phone, you can't access it.
How do I register my Apple serial number? ›
Go to Settings > General and tap About. Look for the serial number. You might need to scroll down to find the IMEI/MEID and ICCID. To paste this information into Apple registration or support forms, touch and hold the number to copy.
Why is Apple not accepting my Apple ID? ›
If you get a message that your Apple ID is locked or disabled. If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.
Why can't I activate my Apple ID? ›
There are a few things the message could mean: Your Apple ID has been disabled for security reasons. Your account is locked because you typed in the wrong password too many times. The Mac has been used by someone else with their Apple ID — they have since deleted their ID, but the Mac is still linked to their ID.
What do I do if my Apple ID is no longer valid? ›
If you are being told it is no longer a valid account when you try to reset the password, you need to contact Apple ID Support for assistance. there is a contact link. Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.
How do I check if my Apple serial number is valid? ›
Make sure that Serial Number in the device under Settings > General >About matches the Serial Number on the box. If it correctly reports your model of iPhone you are presented with, like model, color and capacity, and the expected expiration of warranty, it's genuine.
What does it mean when Apple card says invalid? ›
An Invalid Gift Card is usually due to the numbers being entered incorrectly. If you used the camera to read the Gift Card, try entering them manually. If you did enter them manually, then review this Support Article to view common characters that look like similar characters.