Independent Assessment Services | After Your Assessment (2024)

What happens after your consultation?

  • We write a report - The Health Professional you spoke to will write an independent report. This is based on the evidence you’ve already provided, as well as anything you discussed in your consultation.

  • We select reports for quality checking - To make absolutely sure everything is consistent and accurate, we randomly select assessment reports to quality check.

  • We pass your case back to DWP - When we’re satisfied with your assessment report, we send it on to DWP.

  • DWP select reports for quality checking - To make absolutely sure everything is consistent and accurate, DWP also randomly select assessment reports to quality check.

  • The DWP decision - DWP will look at your claim and its supporting evidence. This includes our assessment report and your questionnaire and further evidence.

    DWP will send you a letter in due course once they’ve made their decision, explaining why you will or won’t get PIP.

    Watch this video to find out more about the PIP Decision. Also available in BSL.

If you have any questions about your claim during this time, please contact Department for Work and Pensions on 0800 121 4433 or textphone 0800 121 4493.

Claimant Satisfaction Surveys -We might ask you to complete a satisfaction survey to make surewe hear your views on how we have done. This will help us makeour service better.

Assessment report

Getting a copy of your assessment report - You can only request a copy once DWP writes to you with their decision. To ask for your copy you should contact DWP on 0800 121 4433 or textphone 0800 121 4493. We’re not able to provide a copy of the report on the day of your face-to-face consultation.

We will pay for your travel

At the consultation centre, you’ll be offered an expense form and pre-paid envelope. You can use these to claim back your travel costs.

We’ll send the form off on your behalf if you pass it to one of our consultation centre team members.

Independent Assessment Services | After Your Assessment (2024)

FAQs

Independent Assessment Services | After Your Assessment? ›

What happens after your consultation? We write a report - The Health Professional you spoke to will write an independent report. This is based on the evidence you've already provided, as well as anything you discussed in your consultation.

What are independent assessment services? ›

We carry out Personal Independence Payment (PIP) assessments for the Department for Work and Pensions. The PIP Process explained.

What happens after a PIP phone assessment? ›

After your assessment

The health professional will write a report and send it to the Department for Work and Pensions. We will read the report and any other information we have to help us make a decision. We will then send you a letter.

Why would PIP ring me after assessment? ›

The purpose of the phone call is to ensure the claimant understands the reason why PIP has not been awarded or has been awarded at a lower rate and to answer any questions or concerns that the claimant may have about the decision.

How long does it take PIP to make a decision after assessment? ›

There is no time frame for when a decision must be made on your PIP claim. The Government has planned processing times for benefit decisions, for a PIP application this is 75 working days, but recent figures published confirm that only 51 per cent of decisions are made within this timescale.

How long is the wait for independent assessment services? ›

How long will it be until I get my appointment? We aim to complete consultations as quickly as possible. Most people receive their appointment details within a few weeks of their claim being passed to us by DWP, however, waiting times may vary during the ongoing coronavirus pandemic.

How much is PIP payment? ›

The PIP allowance rate you may be entitled to depends on whether you're eligible for the daily living or the mobility components of the DWP assessment. For the daily living component: The lower rate is £72.65 a week. The higher rate is £108.55 a week.

How do you know if your PIP assessment went well? ›

You can request the PIP assessment report (PA4) forty eight hours after your assessment has taken place. Just ring and ask for a copy. If someone says no - just ring off and ring again. Unlike ESA/UC you can have a copy of the assessment report before the decision comes out.

Do you get a text after PIP assessment? ›

The Department has developed over 25 SMS text messages to send out at 17 key points in the PIP claimant journey, for example when we have sent out the “How your condition affects you” form (PIP2); when an assessment provider has received this form; when we have made a decision to award PIP; and when we have issued a ...

Does the PIP assessor make the decision? ›

It will be The DWP PIP Decision Maker ( Case Manager) that make the final decision. The DM should take into account The PIP 2 Form, The PIP Assessors Med Report recommendations and all other evidence that they have at their disposal when making the decision.

Do PIP assessors watch you? ›

Some assessors watch people from a window walking into the Centre, or ask the claimant how much walking they have done to get to the Centre. Or they observe them walking within the Centre, and comment on that fact.

Can PIP give you a decision over the phone? ›

Assessments can be in person, over the phone or by video call. You'll get a letter that tells you what will happen with your PIP. If your needs have changed, your PIP might be increased, reduced or stopped.

Why am I having a PIP assessment? ›

Unless you have a terminal illness you'll usually have to have an assessment to complete your Personal Independence Payment (PIP) application. It's an opportunity for you to talk about how your condition affects you - it's not a diagnosis of your condition or a medical examination.

What conditions are most likely to be awarded PIP? ›

Musculoskeletal disease (general)
  • Arthritis.
  • Osteoarthritis.
  • Fibromyalgia.
  • Carpal tunnel syndrome.
  • Tendonitis.
Jun 6, 2024

What happens after a PIP telephone assessment? ›

The DWP will look at your claim and all supporting information. This includes the assessment report, your 'How your disability affects you' form and any other evidence you have provided. Once they have made their decision, they will write to you to tell you if you can get PIP.

How much does PIP back pay? ›

A total of £74m has already been paid out to 14,000 people. That averages at more than £5,000 per person. The Benefits and Work forum recently heard from people who received backdated PIP payments ranging from £5,000 to £12,000.

What does independent assessment do? ›

Independent evaluation provides a credible assessment of the institu- tion's performance to an array of stakeholders, academics, and policy analysts outside the organization.

What is independence assessment? ›

Unless you have a terminal illness you'll usually have to have an assessment to complete your Personal Independence Payment (PIP) application. It's an opportunity for you to talk about how your condition affects you - it's not a diagnosis of your condition or a medical examination.

What questions does PIP ask on a phone? ›

During the telephone assessment you may be asked to describe how you complete simple tasks such as preparing and cooking food, getting washed and dressed and how you move around outside the home. Don't rush to respond, remember they are looking at your claim form and asking the same questions you have already answered.

What to expect at a PIP assessment? ›

They are there to ask you questions and are not there to ensure you get PIP. The assessor will investigate the information you gave on your PIP form but also make judgements based on what you say and do during your PIP assessment. For example, they might ask you how you travelled to the assessment centre.

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