Incoterms Explained | A Complete Guide for E-commerce (2024)

Increasing globalisation means that worldwide imports and international shipping is continually increasing. If you import or export goods from or to abroad, then you are dealing with international commercial terms and conditions (International Commercial Terms). These are also known as Incoterms.

Incoterms are renewed every decade and 2020 brings new updates and changes. So whether you’re completely new to using Incoterms, or have been using them for years, this article will tell you everything you need to know for 2020:

  • What are Incoterms?
  • When are Incoterms used?
  • How do you use Incoterms?
  • Why use Incoterms in international trade?
  • Are Incoterms changing in 2020?
  • What are the 11 Incoterms?
    • Incoterms for sea freight and inland shipping
    • Overview of the obligations of the buyer and seller
    • Four groups within the Incoterms
    • Which Incoterm should I use?

What are Incoterms?

Incoterms Explained | A Complete Guide for E-commerce (1)
Incoterms (International Commercial Terms) were developed in 1936 by the International Chamber of Commerce. It is the solution for an international trade problem where parties from different countries can interpret transport agreements differently.

Incoterms are literally standardized international delivery terms, which serve as a contract between seller and buyer. They describe all tasks, risks, and costs associated with the transaction of goods worldwide and are thereby the most important trading conditions.

When are Incoterms used?

Incoterms are used to agree on the most important contractual terms and obligations for global trade. This includes the export, import, and transit of goods.

The transport contract, transport insurance, the determination of the place of delivery and transfer of risk, information obligations and more are determined by the Incoterms.

Incoterms answer the following questions:

  • Which party is responsible for the shipping costs?
  • Which party is responsible for the insurance costs?
  • Which party is responsible for the import costs?
  • Which party is responsible for customs clearance?
  • Which party is responsible for customs clearance
  • Which party is responsible for transport and where does this go?
  • Which party is liable for the goods and until when?

In short, Incoterms are the solution for an international trade problem whereby parties from different countries can interpret transport agreements differently. This was first recorded in 1936 and the Incoterms have been changed seven times since. Every 10 years they are updated or adapted to the new circ*mstances. The most recent rules are currently Incoterms 2020.

How to use Incoterms?

Incoterms Explained | A Complete Guide for E-commerce (2)
You as a seller determine which incoterm you use. If you are going to ship products outside the EU, then choose your Incoterms and put them on your commercial invoice along with your HS codes.

It is important to also mention them in your terms and conditions. You need to inform your customers if they are responsible for certain things, like customs costs for example. Recognise general consumers won’t understand what each Incoterm means. You must plainly describe the Incoterm(s) you choose, explaining each condition so your customers can understand what it means for them.

When deciding your Incoterms, keep in mind that not all carriers support every term. So always check this with the carrier you want to ship internationally with.

The function of Incoterms?

Incoterms play a major role in the international shipmentof goods. We summarize the various functions for you:

Main functions of the Incoterms:

  • Cost allocation: which contract partner bears which costs?
  • Division of obligations: which contract partner takes on which obligations on which route?
  • Risk transfer: which contract partner covers which risk at which moment in time?

Other functions of the Incoterms

  • Goods documents: which contract partner buys the required goods documents?
  • Customs: which contract partner is responsible for customs clearance?
  • Transport documents: which contract partner buys which transport documents?
  • Shipping insurance: which contract partner insures the goods for which part of the transport?
  • Information: which contract partner informs the other at what time and about what?
  • Goods inspection: which contract partner carries out the goods inspection?
  • Packaging: which contract partner determines the type and packaging method?

Incoterms Explained | A Complete Guide for E-commerce (3)
In total there are 11 different Incoterms. The main difference between these International Commercial Terms is the point where the risk shifts from seller to the buyer. So from what time is the buyer responsible for:

  • the costs of transport
  • the risk of shipment
  • the insurance

Incoterms 2019 vs Incoterms 2020?

Incoterms are updated every 10 years to keep pace with developments. The 2010 Incoterms remain valid, but in the end, more and more companies will transfer to the newer terms. It is therefore important to switch to the Incoterms of 2020, helping to prevent confusion.

What has changed in the new Incoterms 2020?

If you’ve never used Incoterms before, skip to Incoterms 2020.

  • DAT has changed to DPU: Delivered at Terminal has been changed to Delivered at Place Unloaded. The reason is that goods can not only be delivered to a terminal or dock, but also at any other point where it is possible to load goods, such as a factory or warehouse.
  • The on-board Bill of Lading (BL) option has been added to the FCA: It can be specified in the sales agreement that a Bill of Lading must be issued. The Bill of Lading indicates that goods have been loaded on board. The buyer hereby instructs the carrier to hand over this “note of board” to the seller.
  • CIF and CIP contain different levels of coverage: With the CIP, the seller is obliged to take out comprehensive transport insurance. For CIF there is an obligation for insurance with minimal coverage.
  • FCA, DAP, DPU, and DPP have their own means of transport: For these Incoterms, it is possible to arrange the transport of goods with their own means of transport.

Incoterms Explained | A Complete Guide for E-commerce (4)

What are the 11 Incoterms?

1: EXW – Ex Works

The seller must give the buyer access to goods at an agreed location. From that moment, the buyer bears almost all costs and risks during the entire shipping process.

2: FCA – Free Carrier

The seller must make the goods available at his own risk and expense at his own premises or at an agreed place. In both cases, the seller is responsible for the clearance of the goods for export. It can be agreed that the buyer must instruct the carrier to transfer a “Bill of Lading (BL)” with a note on board to the seller.

3: CPT – Carriage Paid To

The seller has the same responsibilities as with FCA, but in this case also pays the delivery costs.

4: CIP – Carriage Insurance Paid To

The same seller responsibilities as with CPT, only in this case the seller is obliged to pay the insurance with a high coverage ratio. Parties can agree separately to apply limited coverage.

5: DAP – Delivered At Place

The seller bears the costs and risks during the transport of the goods to an agreed address. As soon as the goods have arrived at this address and are ready for unloading, the risk passes to the buyer.

6: DPU – Delivered at Place Unloaded

The seller is responsible for the costs and risks of delivering goods to an agreed destination where goods can be unloaded for further transport. The selling party arranges customs and unloads the goods at the agreed place. The buyer arranges the customs clearance and any associated rights.

7: DDP – Delivered Duty Paid

The seller bears the costs and risks of transport, carries out the export and import responsibilities and pays any import duties. As soon as the goods have arrived at the address and are ready for unloading, the risk passes to the buyer.

8: FAS – Free Alongside Ship

The seller bears all costs and risks until the goods are delivered next to the ship. From that point, the risk is for the buyer and he also arranges the export clearance and import clearance.

9: FOB – Free On Board

The seller bears all costs and risks until the goods are on board the ship and also arranges the export clearance. As soon as the goods have been delivered to the ship, the buyer bears all responsibilities.

10: CFR – Cost And Freight

The same applies to the seller and buyer as with FOB, but in this case, the seller must also pay for the transport of the goods to the port.

11: CIF – Cost, Insurance, and Freight

The seller has the same obligations as with CFR but also pays the (minimum) insurance costs. The buyer must pay for more comprehensive insurance.

Overview of the obligations of the buyer and seller

In the overview below, you can see at a glance which party has the responsibilities and obligations, for example, for loading orders on transport or paying taxes.
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Incoterms Groups

To make the biggest differences between the Incoterms more transparent, they can be divided into four groups:

Group E: EXW is the only “collection” Incoterm. Almost all costs and risks are the responsibility of the buyer during the entire shipping process.

Group F: FCA, FAS, and FOB are the three Incoterms where the seller does not cover the costs and risks of the main transport. As soon as the goods are handed over to the carrier, the costs and the risk of the main transport are transferred to the buyer.

Group C: CPT, CIP, CFR, and CIF are the four Incoterms where the seller has to bear all the costs of the main transport. As soon as the goods are handed over to the carrier, only the risk of transportation is transferred to the buyer. The costs and any insurance remains the risk of the selling party.

Group D: DAP, DPU, and DPP are the three Incoterms where the selling party bears all costs and risks until the arrival of the goods at an agreed destination.

Which Incoterm should I use?

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For webshops that sell internationally, DAP (Delivered At Place) is the most commonly used Incoterm. DAP simply means that you as a seller pay the shipping costs, arrange the insurance and prepare export documents. The recipient pays any import and customs costs. If you are unsure which Incoterm to use, we recommend this is a good choice for a B2C webshop that sells internationally.

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As an expert in international trade and logistics, particularly in the realm of Incoterms (International Commercial Terms), I possess a comprehensive understanding of global import-export dynamics, contractual agreements, and the intricacies of shipping goods across borders. My expertise stems from years of practical experience and a deep understanding of the concepts and nuances embedded within the field.

Regarding the article about Incoterms, it covers a wide array of essential topics pertinent to international commerce:

  1. Incoterms Definition: Incoterms are standardized international delivery terms developed by the International Chamber of Commerce (ICC) in 1936. They serve as a contractual agreement between buyers and sellers, outlining responsibilities, costs, and risks associated with the global transportation of goods.

  2. Purpose and Use of Incoterms: These terms are utilized to establish crucial contractual obligations in global trade, encompassing aspects such as transport, insurance, delivery location, risk transfer, customs clearance, liability, and information dissemination between parties.

  3. Incoterms Functions: They facilitate cost allocation, division of obligations, risk transfer, procurement of necessary documents, customs responsibilities, insurance coverage, information exchange, goods inspection, and packaging determinations.

  4. Incoterms 2020 Updates: Incoterms are updated every decade, with the most recent update being in 2020. Changes include the renaming of DAT to DPU, addition of an on-board Bill of Lading option to FCA, differentiated coverage levels between CIF and CIP, and specific means of transport for certain Incoterms.

  5. The 11 Incoterms and Their Responsibilities: These terms include EXW, FCA, CPT, CIP, DAP, DPU, DDP, FAS, FOB, CFR, and CIF, each delineating when the transfer of costs, risks, and responsibilities occurs between the buyer and seller throughout the shipping process.

  6. Buyer and Seller Obligations: There's a detailed breakdown of the obligations and responsibilities of both the buyer and seller concerning loading, transportation, payment of taxes, and other relevant aspects for each Incoterm.

  7. Grouping of Incoterms: The terms are categorized into four groups: E, F, C, and D, based on the distribution of costs and risks between the buyer and seller during different stages of shipment.

  8. Choosing the Right Incoterm: Recommendations are provided based on scenarios; for instance, DAP (Delivered At Place) is commonly suggested for B2C webshops engaged in international trade due to its defined responsibilities and cost-sharing between parties.

  9. Practical Application and Tools: The article concludes by highlighting the practical application of Incoterms and mentions Sendcloud as a tool to streamline shipping processes, connect with major carriers, automate shipping-related tasks, and benefit from negotiated shipping conditions.

In summary, this article comprehensively covers the fundamentals of Incoterms, their significance in international trade, the changes introduced in the 2020 update, and guidance on selecting the appropriate Incoterm for specific trade scenarios.

Incoterms Explained | A Complete Guide for E-commerce (2024)

FAQs

Incoterms Explained | A Complete Guide for E-commerce? ›

Put simply, Incoterms® are the selling terms that the seller and buyer of goods both agree to during international transactions. These rules are accepted by governments and legal authorities around the world.

What is the best incoterm for ecommerce? ›

Here are some of the best Incoterms for sellers.
  • CFR-CIF: Cost and Freight - Cost, Insurance and Freight. The CFR Incoterm and the CIF Incoterm are generally good options for the seller as they're competitive and do not involve too many risks. ...
  • DDP-DAP: Delivered Duty Paid - Delivered at Place. ...
  • FOB: Freight on Board.

How to easily understand Incoterms? ›

Put simply, Incoterms® are the selling terms that the seller and buyer of goods both agree to during international transactions. These rules are accepted by governments and legal authorities around the world.

Which are the 11 Incoterms? ›

The following are the 11 Incoterms:
  • EXW (Ex Works) The seller makes the goods available at their premises. ...
  • FCA (Free Carrier) ...
  • FAS (Free Alongside Ship) ...
  • FOB (Free On Board) ...
  • CFR (Cost and Freight) ...
  • CIF (Cost, Insurance and Freight) ...
  • CPT (Carriage Paid To) ...
  • CIP (Carriage and Insurance Paid To)
Jan 3, 2023

What are the E terms in Incoterms? ›

Under the "E"-term (EXW), the seller only makes the goods available to the buyer at the seller's own premises. It is the only one of that category. Under the "F"-terms (FAS and FOB), the seller is called upon to deliver the goods to a carrier appointed by the buyer.

What incoterm does Amazon use? ›

The UPS®, FOB®, CIF®, and DDP® terms are the most commonly used Incoterms on the Amazon Marketplace; these terms specify where goods will be shipped from (UPS), where payment will be received (FOB), what type of shipment receipts should be issued (CIF), and what the terms of delivery are (DDP).

What are the Incoterms for e-commerce? ›

Incoterms are a widely used system to define, simplify and clarify transactions between an exporter and an importer. Incoterms describe all tasks, risks, and costs associated with the transaction of goods worldwide. They clarify some of the most important trading conditions.

What are the four most used Incoterms? ›

Introduction:
  1. Ex Works (EXW): Ex-Works refers to a trade condition where sellers hand over the goods to buyers at their factory or exporting location. ...
  2. Free On Board (FOB): ...
  3. Cost & Freight (CFR): ...
  4. Cost Insurance & Freight (CIF): ...
  5. Delivered At Place (DAP): ...
  6. Delivered Duty Paid (DDP):

What are Incoterms in a nutshell? ›

Incoterms, widely-used terms of sale, are a set of 11 internationally recognized rules which define the responsibilities of sellers and buyers. Incoterms specify who is responsible for paying for and managing the shipment, insurance, documentation, customs clearance, and other logistical activities.

How do I know which Incoterms to use? ›

Many factors may influence which Incoterms to use for your cargo, either as a seller or a buyer:
  1. Type of goods. When thinking about how to choose Incoterms for export and import, consider the way your goods will be shipped and how they will be handled, loaded and unloaded in transport. ...
  2. Bargaining power. ...
  3. Customs experience.

What are the Incoterms 2024? ›

Incoterms® use in 2024 comprises 11 trade terms that define the specific obligations and responsibilities of buyers and sellers in international commercial transactions.

What are Incoterms easy to understand? ›

What are Incoterms simply explained? Incoterms provide a set of rules that are clearly defined for all parties. If an Incoterm is agreed upon when selling a good, it defines the rights and obligations of the parties with regard to the cost and risk of shipping.

What do you understand by Incoterms? ›

INCOTERMS (International Commercial Terms) are a set of trade term definitions developed by the International Chamber of Commerce (ICC) and recognised internationally.

Which Incoterms is best for sellers? ›

Best Incoterms for Seller
  1. Cost and Freight-Cost, Insurance and Freight (CFR-CIF) These incoterms are good options for a seller due to their competitiveness and the fact that they don't involve many risks. ...
  2. Delivered Duty Paid-Delivered At Place (DDP-DAP) ...
  3. Freight On Board (FOB)
Jun 11, 2023

Which is best for ecommerce? ›

Best E-Commerce Platform In India For Store Creation
  • BigCommerce. ...
  • Shopify. ...
  • Dukaan. ...
  • Instamojo. ...
  • Wix. ...
  • Squarespace. ...
  • Adobe Commerce. Adobe Commerce is a full-fledged E-commerce platform offering you all the tools required to run a successful online store. ...
  • Ecwid. Ecwid is an E-commerce plugin from Lightspeed.
Sep 26, 2023

What is the most buyer friendly incoterm? ›

Best Incoterms for Buyer
  • Freight On Board (FOB) In this Incoterm, the buyer just has to hire the shipping services. ...
  • Delivered At Place (DAP) This Incoterm is a good pick for buyers because it allows you to buy as cheaply as possible and involves low risk and responsibilities for the buyer. ...
  • Ex-Works (EXW)
Jun 11, 2023

What are the Incoterms in commerce? ›

Incoterms, widely-used terms of sale, are a set of 11 internationally recognized rules which define the responsibilities of sellers and buyers. Incoterms specify who is responsible for paying for and managing the shipment, insurance, documentation, customs clearance, and other logistical activities.

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