If you need help with your Apple Pay Later loan or purchase - Apple Support (2024)

Learn how to manage your loan and view loan details.

Apple Pay Later is no longer offering new loans for purchases with Apple Pay. With iOS 18, the Apple Pay Later card will be removed from the Wallet app.

If you’ve returned an item or you’re waiting for a refund

There are no changes to the existing process for refunds being applied after you’ve returned an item to the merchant. If you return any part of your purchase and are eligible for a refund, in most cases the merchant will notify Apple Pay Later. Keep in mind that processing times will vary by merchant and can take up to 10 days to process. If you have trouble with a refund, contact an Apple Pay Later specialist.

If you’re having an issue

When you make a purchase using an Apple Pay Later loan, the merchant is solely responsible for fulfilling your order and processing returns, exchanges, or cancellations. If you experience an issue with an order, contact the merchant first to see what they can do. If you've contacted the merchant and they haven't resolved your issue, contact an Apple Pay Later Specialist to report an issue.

Remove the Apple Pay Later card from Wallet

  1. In Wallet, tap the card or pass you want to remove, then tap the Info buttonIf you need help with your Apple Pay Later loan or purchase - Apple Support (1).

  2. Tap Remove Card at the bottom of the screen.

Learn more about removing passes and cards from Wallet.

Get a copy of your Apple Pay Later data

Download a copy of your Apple Pay Later data from privacy.apple.com.

  1. Go to privacy.apple.com.

  2. Sign in with your Apple ID.

  3. Click or tap “Request a copy of your data”.

  4. Scroll down and check the box next to Apple Pay Later, then click or tap Continue.

  5. Review the selection and click or tap “Complete request”.

Once your request is ready for download, you will be able to access a folder of the Apple Pay Later data associated with your Apple ID. This will include account information such as prior loans, loan amount, and the associated merchant.

Learn more about getting a copy of the data associated with your Apple ID account.

If you want to get in touch with an Apple Pay Later Specialist

You can contact an Apple Pay Later Specialist at (866)732-7753 from 8:00 a.m. to 11:00 p.m. ET, seven days a week.

Published Date:

If you need help with your Apple Pay Later loan or purchase - Apple Support (2024)

FAQs

What credit score do you need for Apple Pay later? ›

If your credit score is low

Apple Financing uses Experian and other credit bureaus to evaluate your Apple Pay Later application. If your credit score is low — for example, if your FICO® Score 9 is less than 6106 or Lift Premium score is lower than 5807 — Apple Financing might not approve your application.

What is Apple Pay Pay Later? ›

Users can apply for Apple Pay Later loans of $50 to $1,000, which can be used for online and in-app purchases made on iPhone and iPad with merchants that accept Apple Pay. Users can seamlessly view, track, and manage all of their loans in Wallet.

Why can't I use Apple Pay later? ›

Apple Pay Later is no longer offering new loans for purchases with Apple Pay. With iOS 18, the Apple Pay Later card will be removed from the Wallet app.

Can you help a customer determine why their Apple Pay payment was declined? ›

If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.

What credit score do you need for Apple financing? ›

There are multiple FICO Score versions available for lenders to use. Apple Card uses FICO Score 9. FICO Score 9 ranges from 300 to 850, with scores above 660 considered favorable for credit approval.

What is the minimum credit score for Apple Card? ›

Bottom line. It's possible to get approved for the Apple Card with a credit score under 670, but your chances improve as your credit score increases. And an excellent credit score doesn't guarantee your approval, other factors are considered, such as income and payment history.

What happens if you don't pay back Apple Pay later? ›

Apple Pay Later doesn't charge any fees or interest, even if your loan account goes past due. After making purchases, information about your loan and payments will be reported to one of the three major national credit bureaus, Experian.

Why is Apple getting rid of Apple Pay later? ›

With the introduction of this new global installment loan offering, we will no longer offer Apple Pay Later in the U.S. Our focus continues to be on providing our users with access to easy, secure and private payment options with Apple Pay, and this solution will enable us to bring flexible payments to more users, in ...

Is Pay Later bad for credit? ›

Generally, most Buy Now, Pay Later lenders don't report your payment history to the major credit reporting companies, but your failure to repay may be reported by a debt collector. Most BNPL products that let you pay off your loan in four interest-free payments don't report to the major credit reporting companies.

What is the maximum Apple Pay later limit? ›

You can apply for loan amounts ranging from $75 to $1,000 and spread the cost of purchases across four installments over a six-week period. Apple Pay Later can be a great way to finance a purchase instead of racking up high-interest credit card debt.

How hard is it to get approved for an Apple Card? ›

If your credit score is low

Goldman Sachs uses TransUnion and other credit bureaus to evaluate your Apple Card application. If your credit score is low (for example, if your FICO9 score is lower than 600),5 Goldman Sachs might not be able to approve your Apple Card application.

Why is my Apple Pay not eligible? ›

Contact your card issuer to see if they support Apple Pay. Update to the latest version of iOS, watchOS, macOS, or visionOS. Confirm that you have Face ID, Touch ID, Optic ID, or a passcode set on your device. Make sure that you are in a supported country or region.

Why is Apple Pay saying I can't accept payments? ›

If this is the first payment that you've received or if you turned off the setting to automatically accept payments, then you need to tap to accept the money. Tap Settings > Wallet & Apple Pay, then make sure that you turned on Apple Cash.

How do I turn off Apple Pay later? ›

How to turn off Apple Pay Later
  1. On your iPhone or iPad, open the Settings app.
  2. Tap Wallet & Apple Pay.
  3. Scroll down and tap Show Apple Pay Later Option to turn it off.
Oct 24, 2023

Why does Apple Pay keep declining even though I have money? ›

Some possible reasons for why the transaction is declining even though the digital card still appears in the Apple wallet include: Your card has been temporarily locked. Your card or the transaction account has insufficient funds or limit for the transaction. An incorrect card PIN has been entered at the terminal.

What is the credit limit for Apple Pay later? ›

You can apply for loan amounts ranging from $75 to $1,000 and spread the cost of purchases across four installments over a six-week period. Apple Pay Later can be a great way to finance a purchase instead of racking up high-interest credit card debt.

Do you need a credit score for buy now, pay later? ›

When you apply for a BNPL loan, the lenders generally don't perform hard credit inquiries, which are the type of inquiries that can affect your credit scores.

Do you need credit for Apple monthly payments? ›

Apple Card Monthly Installments (ACMI) is a 0% APR payment option that is only available if you select it at checkout in the U.S. for eligible products purchased at Apple Store locations, apple.com, the Apple Store app, or by calling 1-800-MY-APPLE, and is subject to credit approval and credit limit.

Can I get a credit card with a 600 credit score? ›

While it can be more difficult to get approved for certain premium cards with a credit score of 600 or below, there are still solid credit card options available.

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