FAQs
Contact your card issuer to see if they support Apple Pay. Update to the latest version of iOS, watchOS, macOS, or visionOS. Confirm that you have Face ID, Touch ID, Optic ID, or a passcode set on your device. Make sure that you are in a supported country or region.
Why is my iPhone not letting me add a card to Apple wallet? ›
Contact your card issuer to see if they support Apple Pay. Update to the latest version of iOS, watchOS, macOS, or visionOS. Confirm that you have Face ID, Touch ID, Optic ID, or a passcode set on your device. Make sure that you are in a supported country or region.
Why does Apple Pay say this card cannot be used? ›
If you see the message "This card cannot be used," check if your bank or card issuer currently supports Apple Pay: Apple Pay participating banks in Canada, Latin America, and the United States. Apple Pay participating banks in Africa, Europe, and the Middle East.
Is there a limit to how many cards you can add to Apple wallet? ›
You can have up to 8 cards on a device (iCloud account required).
Why is my credit card declining on Apple wallet? ›
Insufficient balance or account in arrears. Account suspended for suspected fraud (not necessarily by you) Error in card number. Wrong expiration date.
Why can't I add my card to payment method on iPhone? ›
If the Add button is grayed out, you might be in a Family Sharing group and you use purchase sharing. Only the family organizer can have a payment method on file. If you want to use your own payment methods, turn off purchase sharing, then add your own payment method.
Can you add any card to Apple Wallet? ›
Add any of the following types of cards: A new card: Tap Debit or Credit Card, tap Continue, then position your card so that it appears in the camera frame, or enter the card details manually. Apple Card: See Use Apple Card on iPhone. Your previous cards: Tap Previous Cards, then choose any cards you previously used.
Why is Apple rejecting my card? ›
There are a number of reasons the charge or verification might be declined: Apple is not allowed to accept credit or debit cards in your country. The card is not recognized in your country. Insufficient balance or account in arrears.
Why is my Wallet saying my card is invalid? ›
This indicates a problem with the information entered for the card. Double-check the credit card number, expiration date, and CVV. Ensure your address matches what is on file with your bank.
Why is Apple Pay saying I can't accept payments? ›
If this is the first payment that you've received or if you turned off the setting to automatically accept payments, then you need to tap to accept the money. Tap Settings > Wallet & Apple Pay, then make sure that you turned on Apple Cash.
Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.
Does Apple Wallet have limits? ›
You can only add money from a supported United States debit card or prepaid card that's in Apple Pay. Here are the limits: Per transaction, you can add a minimum of $10. Per transaction, you can add up to $10,000.
What is the maximum cards error in Apple Wallet? ›
If you get an error that you already have the maximum amount of cards in wallet with less than 12 cards (iPhone 8 or later) 8 Cards (all models earlier than iPhone 8) signing out of your Apple ID and back in usually resolves this issue.
Why does my Apple Pay keep saying payment failed? ›
One common issue is that the billing information held by Apple Pay doesn't match that held by your bank. To check your card information, go to Settings and tap your name, then Payment & Shipping.
Why is my card being declined when I have money? ›
Your card may be declined for a number of reasons: the card has expired; you're over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company, or other business placed a block (or hold) on your card for its estimated total of your bill.
Why is my Apple Pay restricted? ›
Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account.
Why can't i add ID to Apple Wallet? ›
If your driver's license can't be added, contact your state issuing authority. If your driver's license can't be added because it's already associated with a different Apple ID or added on another iPhone, you need to remove your license or ID from the other Apple ID or iPhone.
Why can't I add a pass to my iPhone Wallet? ›
If you don't see an option to add your boarding pass, ticket, or other pass to the Wallet app, contact the merchant or company that issued it to make sure they support passes in the Wallet app.
How do I add Apple Card to Wallet on iPhone? ›
Update to the latest version of iOS. On your iPhone, open the Wallet app. Tap Add Card, then Follow the steps to select Apple Card. If you're asked to add the card that you use with your Apple ID, cards on other devices, or cards that you've recently removed, choose Apple Card.
Why can't I add a card to my child's Apple Wallet? ›
If you're under 13 years old, you can't add a debit card to Wallet to use with Apple Cash.