If these messages appear, you might be unable to make purchases, download free apps, or use subscriptions. To fix the issue, change your payment method. If you can't change your payment method, you can redeem a gift card and use the balance to pay for any unpaid orders.
Change your payment method
You have an unpaid balance because Apple was unable to charge your payment method for a previous purchase. Add a new, valid payment method, then remove the old payment method. The new payment method is charged automatically. When the outstanding balance has been paid, you can make new purchases or use subscriptions again.
On your iPhone or iPad, open the Settings app, then tap your name.
Tap Media & Purchases.
Tap View Account.
Tap Purchase History.
Tap the order with red text that says Amount You Owe.
Tap Pay with Apple ID Credit.
After you pay for the unpaid order, you can make purchases with your remaining Apple Account balance.
* Gift cards aren't available in all countries or regions.
If you use Family Sharing
If you use Family Sharing and purchase sharing is turned on, the family organizer's payment method is charged for all family members' purchases. If you're the family organizer and you or a family member can't make purchases, change your payment method.
If you're not the family organizer, ask the family organizer to change their payment method. Or redeem a gift card and pay your unpaid order.
You have an unpaid balance because Apple was unable to charge your payment method for a previous purchase. Add a new, valid payment method, then remove the old payment method. The new payment method is charged automatically.
The "Verification Required" message on iOS often occurs due to issues with the Apple ID payment method. This message may appear if there's a failure in the payment system, outstanding balances if the device has never downloaded apps or made purchases before, or if the payment method needs updating.
If you are trying to download an app that requires payment, but your payment info is outdated, then you will see an error message when you try to download the app from the App Store. In many cases, if your payment method isn't valid, you can't even download free apps.
Here are some things you can try:Check your payment information for any errors: Make sure you have entered the correct billing address, card number, expiration date, and CVV code. Update your payment information: If your payment information has recently changed, you'll need to update it in your Apple ID account.
Make sure that you're signed in with the same Apple Account that you used to make the purchase. Make sure that in-app purchases are allowed on your device. Restart your device. If you were charged for the purchase and you still can't restore it, contact the app developer for support.
In the App Store select your account, select Purchase History, the app and then Report a Problem. Here you can Request a Refund for a number of reasons including Right of Withdrawal. You have a 14 day window from the date of purchase to do this.
You cannot cancel a pending payment. You must allow it to successfully complete. Add a verifiable payment method to your account to allow the pending payment to complete. Once that happens you can request a refund for it.
Introduction: My name is Mrs. Angelic Larkin, I am a cute, charming, funny, determined, inexpensive, joyous, cheerful person who loves writing and wants to share my knowledge and understanding with you.
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