How-to
Verifying your identity on Airbnb
At Airbnb, trust is the cornerstone of our community – where millions of people across the world place trust in each other as they travel or host stays.
How-to
Booking requirements
After the basics (name, email, and phone number), we need a little more info in order for you to book your stay.
How-to
Verify your phone number
Once you’ve added your phone number to your account, then guests, Hosts, and Airbnb can contact you about your reservation.
How-to
Why we require a profile
Airbnb profiles are a great introduction to guests and Hosts. It’s a way for people to know you’re authentic and committed to the spirit of Airbnb.
How-to
Background checks
For the safety of our hosts and guests, we conduct background checks. Find out more about how and when we do this.
How-to
Ways your ID info may be used
Sometimes, where permitted by applicable law, we may use identification info from a government ID to run background checks against public records for criminal convictions.
How-to
Photo matching
When you are asked to share your photo ID, a multi-step process helps ensures your data is secure.
How-to
Submit an ID for verification
Often, your legal name and address and/or other personal information are enough for us to verify your identity. We may also ask you to provide a copy of your government ID that includes a photo of you.
Legal terms
How-to
Implications of background checks
Learn about how the background checks we perform can impact your account.
Rules
Safety tips for interacting with others
Learn how to help improve your safety when interacting with other Hosts and guests.
Rules
ID verification in China
To reduce fraud, Airbnb provides a localised ID verification process, specially designed for Chinese Hosts and guests.
How-to • Guest
Can't add phone number to your account
Having trouble verifying your phone number? Here are some tips you can try.
