I sent the full balance due to pay off my account, then the bank sent me a bill charging interest. How is this possible? (2024)

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Even though you paid off your account, there could have been residual interest from previous balances. Residual interest will accrue to an account after the statement date if you have a balance transfer, cash advance balance, or have been carrying a balance from month to month.

From the time of your statement cycle date until the bank receives your payment, the interest continues to accrue.

Last Reviewed:April 2021

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.

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I sent the full balance due to pay off my account, then the bank sent me a bill charging interest. How is this possible? (2024)

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I sent the full balance due to pay off my account, then the bank sent me a bill charging interest. How is this possible? ›

How is this possible? Even though you paid off your account, there could have been residual interest from previous balances. Residual interest will accrue to an account after the statement date if you have a balance transfer, cash advance balance, or have been carrying a balance from month to month.

Why did I get a purchase interest charge after paying balance? ›

What's residual interest on a credit card? Have you ever paid your credit card balance down and then found an unexpected interest charge on the next bill? That may be residual interest. Residual interest, also known as trailing interest is, in the most basic terms, the interest that's carried over billing cycles.

Do you get charged interest if you pay off your statement balance? ›

Pay the statement balance: This means paying exactly what's due. If you pay off the total statement balance by the due date, then you won't pay interest on purchases from the last billing cycle. Pay the current balance: This covers your statement balance plus any charges you've made since the end of the billing cycle.

Do you get charged interest on a credit card if you pay in full? ›

Credit cards can be a great way to make purchases and earn rewards. And if you pay off your credit card's statement balance in full every month, you may not have to worry about extra charges—like interest.

What is a residual interest charge? ›

As mentioned above, residual interest is any interest charged on a balance incurred between the billing date and the payment due date. People who don't pay off their accounts in full and carry a balance month-to-month are subject to interest charges.

How do I stop purchase interest charges? ›

Paying off your monthly statement balances in full each month is the path to avoiding credit card debt. As long as you pay off your statement balance in full before the due date, you can continue making purchases on your credit card without paying interest until the next statement due date.

How do I dispute a purchase interest charge? ›

Contact your credit card issuer

You can only dispute charges that have already been posted. If you prefer not to submit a dispute online, you may do so in writing, or by calling customer service and disputing the charge over the phone.

Should I pay full balance or statement balance? ›

You should always strive to pay off your statement balance in full each month by the due date to avoid costly interest charges. It isn't necessary to pay off the current balance before the end of a billing cycle, but doing so can help maintain a low credit utilization and boost your credit score.

Why do I still have a statement balance after paying it off? ›

The statement balance doesn't include any new card activity once the billing cycle ends. Once it's calculated, the statement balance remains the same until the end of the next billing cycle. That's a key difference between a statement balance and a current balance.

Can interest be charged on a charged off account? ›

A creditor will usually “charge off” a debt when a consumer fails to make monthly payments for six consecutive months, at which point the account is closed to future charges, although the consumer still owes the debt. Many creditors will not collect interest on a charged off debt even if they have the right to do so.

Do you get charged interest if your balance is zero? ›

Residual interest, sometimes called trailing interest, can be a tricky and frustrating part of using a credit card. Even if you think you've paid your balance off in full and you don't make any other purchases, interest might show up on your next statement.

When to pay off credit card balance to avoid interest? ›

Most credit cards provide an interest-free grace period of around 21 days starting from the day your monthly statement is generated, to the day your payment is due. However, if you don't pay it during that time, an interest charge will go into affect and you will end up with a balance that rolls over to the next month.

Does Capital One charge interest after paying balance? ›

For most credit cards, if you pay your balance on time and in full each billing cycle, you can avoid paying interest charges on new purchases. Keep in mind that if you carry a balance from one billing cycle to the next, you may still owe interest even if you then pay the new balance in full.

Why am I being charged interest if I paid off my balance? ›

Even though you paid off your account, there could have been residual interest from previous balances. Residual interest will accrue to an account after the statement date if you have a balance transfer, cash advance balance, or have been carrying a balance from month to month.

What is interest charge reversal? ›

Reversed charges are removed from a customer's account and are no longer due. You might reverse charges if, for example, the wrong interest rate was selected to calculate the amount that a customer owes.

What is a residual balance? ›

However, how you manage your accounts and how you deal with those residual balances can make life considerably easier for you. Residual client balances are balances that remain in client account following the conclusion of the matter to which they related.

Why have I been charged purchase interest? ›

Interest on purchases

You may want to set up a regular payment to pay off your bill in full or to repay what you can afford. If you pay less than the whole balance, you'll be charged interest. Check your credit agreement to find out how much of the balance you'll be charged interest on.

Why am I getting purchase interest on my credit card? ›

The purchase rate is the rate of interest charged on purchases you make with your card if you don't pay off the full amount of those purchases by the due date.

Why did I get charged interest on my credit card after I paid it off Capital One? ›

For most credit cards, if you pay your balance on time and in full each billing cycle, you can avoid paying interest charges on new purchases. Keep in mind that if you carry a balance from one billing cycle to the next, you may still owe interest even if you then pay the new balance in full.

Why do I keep getting charged interest on cash advances? ›

Not only is the rate generally higher for a cash advance, but there is no grace period, which means that interest starts to accrue from the date of the transaction. 3 And you will pay interest on your cash advance even if you pay it off in full and had a zero balance for that billing cycle.

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