If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or cruise price.For cruises 5 days or less, the final payment date is 76days prior to sailing andfor cruises 6 days or more, the final payment date is 91days prior to sailing.
Guests who have made reservations for multiple occupancy cabins (for example for three, four, or five persons) are subject to the cancellation charges and schedule below for the entire cabin reservation, even if the guest does not cancel their individual reservation and even if the names of all persons to be in the same cabin as the guest are not provided at the time of booking. Guests whose embarkation is denied under related to background checks and/or conduct are also subject to the cancellation schedule below as are guests who have made bookings as part of the same travelling party as a guest who is denied embarkation related to background checks and/or conduct. For further details, please consult your Cruise Ticket Contract.
The following promotions have a non-refundable deposit and/or cruise price at time of booking and will be penalized as such. Within our standard cancellation penalty period, regular penalties will apply.
- Early Saver: The deposit is non-refundable at any time after the booking is made. All cancellations that occur prior to the final payment due date will receive a non-refundable and non-transferable future cruise credit in US dollars in the amount of the deposit less a $50 USD per person service fee. The future cruise credit must be used on a new booking made within 12 monthsfrom the date of cancellation and can only be applied to the price of your future cruise. Any unused portion will be forfeited.
- Super Saver: The deposit is non-refundable at any time after the booking is made.
- Pack & Go: 100% of Total Fare is non-refundable any time after the booking is made.
Once your booking is within our cancellation penalty period, the amount of penalty will increase as the cruise departure approaches. When calculating the days prior to sailing, the day of sailing should not be considered as one of the days. The day of sailing is considered the first day of the cruise:
- From the final payment date to 56 days prior to sailing, the penalty is the standard deposit amount.
- From 55 days prior to sailing to 30 days prior to sailing, the penalty is 50% of the Total Fare or the standarddeposit amount, whichever is greater.
- From 29 to15 days prior to sailing, the penalty is 75% of the Total Fare or the standard deposit amount, whichever is greater.
- From 14 days prior to sailing to the day of your cruise, the penalty is 100%of the Total Fare.
- No refunds will be made if you do not show up for your cruise or if you interrupt or cancel your vacation once it has begun.
The Total Fare is defined as Cruise Charges, Transfer Services, Pre/Post Cruise Vacation Packages and Fly2Fun Air(please note thatFly2Fun Restricted Air which is non-refundable at time of booking). Government Taxes and Fees, as shown on your cruise invoice, as well as any prepaid Service Gratuity, will not be subject to a cancellation penalty and will be refunded in case of cancellation.
(“Cruise Charges” means the combination of the “Cruise Fare” and “Required Cruise Fees and Expenses". ”Cruise Fare” means the amount paid for the cruise which includes full board, ordinary ship’s food during the voyage, but not charges or expenses for goods or services voluntarily or incidentally incurred by Guest, including, but not limited to, for spirits, wine, beer, soft drinks or mineral waters, shore excursions, salon and spa services, room service or dining in specialty restaurants, charges for any medical services received onboard, or Service Gratuities (as described in your Ticket Contract). “Required Cruise Fees and Expenses” means all mandatory third-party fees and expenses for services on board and in port. “Government Taxes and Fees” includes government-imposed taxes and fees for the performance of the cruise and related purchases, such as port head taxes, VAT, air, and hotel taxes and similar fees and taxes assessed on the transaction.)
If you have purchased Carnival's Fly2Fun air, please note the following as it pertains to the cancellation ofthe air portion of your booking:
- Flexible Air: Air isrefundable outside of 60 days prior to sailing. Applicable penalties apply tochanges made within 60 days.
- Restricted Air: Air isnon-refundable at time of booking.
For guests booked directly with Carnival: To check and see if your booking is subject to acancellation penalty, login to your carnival.com profile. Under the 'My Cruise Details' section, click on the 'Is there a penalty for cancelling this booking' link.
For guests booked through a travel agent/advisor: Please contact your travel advisordirectly to see if your booking is subject to acancellation penalty.
