I had my Google Voice number for years, and now when I go to the app it says no number is connected (2024)

FAQs

How long does a Google Voice number expire? ›

If you fail to actively use your Google Voice number, Google will send you three emailed notices: After 60 days of inactivity, you'll receive the first email warning notice, that your Google Voice number will expire in 30 days.

Restart Your Devices: Restart your phone or computer to clear any temporary glitches. This simple step can often resolve issues with your Google Voice number not appearing. Contact Google Support: If your number is still missing after checking settings and restarting devices, contact Google Support.

In all cases, all you need to do to keep a number from being reclaimed is to simply use it to place at least one outbound call or send at least one text message, in a rolling three-month period. There is no such thing as making a Google Voice number "permanent".

How can I remove my Google Voice number? Google will remove it after six months of inactivity, i.e. YOU never call anyone with it. You can just delete any linked phones and uncheck email notification, so it becomes invisible.

You can delete your current Google Voice number and get a new one. If you don't have a Google Voice number, sign up for Google Voice. Important: This feature operates differently based on the type of account you have. Learn more about Google Voice account types.

Step 1: Go to voice.google.com and log in to your account. Click on Settings > Linked Numbers > Link New Number. Step 2: Enter your old Google Voice number, then you will receive a code for verification. In case of a mobile number or landline number, click on Send Code and Verify By Phone Link, respectively.

When you try to sign in, you'll get an error message or be sent to this page. In some cases, you'll get an email or text message from Google to tell you that your account is disabled.

As a general rule, your Google Voice account can have only one number associated with it. If you already have a Google Voice number, you can transfer it to your Google Fiber Phone number, or choose a new Google Fiber Phone number, which replaces your Google Voice number.

How many times can you get a new Google Voice number? ›

One time in a 12 month period. Since Google Voice is designed to be your "number for life", you really shouldn't need to change it very frequently.

Note that for your Google Voice number to remain active, you must make at least one call or text per month. If you fail to do that, you will lose your Google Voice number after 30 days of inactivity. In that case, you will need to sign up for a new number.

With Google Voice, you get a free phone number for calls, text messages, and voicemail. You can use the apps on smartphones and computers, and you can link your number to any mobile or landline number. *You will lose your Google voice number after 30 days of inactivity. Google reassigns unused numbers after 30.

If you find Google Voice not working on Android/ iPhone, ensure the Google Voice app you're using is up to date. Go to the App Store/ Play Store and look for the latest app version. An outdated Voice app might also be why Google Voice is not working on a new phone.

If you choose to discontinue Google Voice, you can delete your number. You can also port your number out of Google Voice or transfer your number to a different Google Voice account. Learn how to port or transfer your personal number. Important: This feature operates differently based on the type of account you have.

An outgoing call or an outgoing text MUST be made without letting a 90 day time period go by. ONLY outgoing usage is considered usage. If you do not "use" the service for 90 days, your number will expire. As long as you use the number, based on what Google considers usage, you will not lose your number.

Is Google Voice itself free? In 2024, Google Voice is phasing out its free personal plan.

Unless prohibited by law, any outbound calling credit that you have purchased will expire six months from the most recent date of use, and may not be transferred. Calling credit may be used for calls made using the Service and/or for calls made using the "Call Phones" feature in Hangouts.

When you have a number that you don't want to use anymore, you can remove it from your Google Voice service. If you accidentally remove a number or want to reclaim a number, you can get it back. You have at least 30 days to reclaim a removed number.