How you're protected | Robinhood (2024)

How you're protected

We keep your Robinhood account safe in a number of different ways.

Robinhood U.K. Ltd introduces UK customers to Robinhood Securities, LLC for various activities, including for arranging custody services. Both entities are subsidiaries of Robinhood Markets, Inc.

SIPC protection

SIPC protection

Robinhood Securities, LLC is a member of SIPC, which protects securities for customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org.

We’ve purchased an additional insurance policy for accounts held by Robinhood Securities, LLC to supplement SIPC protection. The additional insurance becomes available to customers in the event that SIPC limits are exhausted. This additional insurance policy provides protection for securities and cash up to an aggregate of $1 billion, and is limited to a combined return to any customer of $50 million in securities, including $1.9 million in cash. Similar to SIPC protection, this additional insurance doesn’t protect against a loss in the market value of securities.

FDIC insurance

FDIC insurance

Robinhood UK customers join the Brokerage cash sweep program at onboarding (by default) and have their eligible uninvested cash automatically (unrestricted cash intended for investing that hasn't yet been invested) deposited at these banks where it becomes eligible for FDIC insurance up to a total maximum of $2.5 million. That’s up to $250,000 per program bank, inclusive of deposits already held at the bank in the same ownership capacity, subject to FDIC insurance coverage limits and any capacity limitations at the banks. While the FDIC insurance coverage limit at each bank is $250,000, $2,000 is reserved for accrued interest. If you opt out of one more program banks, your FDIC insurance coverage may be reduced.

Robinhood Securities, LLC provides brokerage clearing services from the US to you as a U.K. customer and therefore the U.K. Financial Services Compensation Scheme that protects U.K. brokerage customers up to £85,000 doesn’t apply.

Security measures

Security measures

Our security team uses a number of industry-standard measures to protect your account and ensure your experience with us is safe and secure. We understand that you place a lot of trust in our services, and we're constantly working to ensure Robinhood is one of the safest places for you to build your financial future.

Password safety

Password safety

When we store your account passwords, we hash them using the industry-standard BCrypt hashing algorithm and never store them in plain text, which means they're stored in a scrambled format that makes them difficult and time-intensive for attackers to crack.

Encryption

Encryption

Sensitive information, such as your National Insurance number, are encrypted before they’re stored. In addition, our app and website securely communicate with our servers using the Transport Layer Security (TLS) protocol with up-to-date configurations and ciphers. TLS helps ensure that anything you send to our servers remains private—including your personal and account information such as your password, bank account, and more.

Once we verify your banking credentials, we’ll never access them again. We use trusted third-party integrations to access information about your bank account, such as your account number and available balance.

Two-factor authentication

Two-factor authentication

Two-factor authentication (2FA) helps protect your Robinhood account by requiring 2 sources of verification to sign in to your Robinhood account: something you know (your password) and something you have (a one-time verification code or device approval request). Every time you log in or make changes to your Robinhood account, you’ll be required to verify your identity before completing the action. This step helps protect your Robinhood account, even if someone knows or guesses your password.

All Robinhood accounts are protected with 2FA for new devices. This is a layer of security applied to all Robinhood accounts—this helps us ensure it's really you signing in to your Robinhood account.

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How you're protected | Robinhood (2024)

FAQs

How you're protected | Robinhood? ›

Two-factor authentication. Two-factor authentication (2FA) helps protect your Robinhood account by requiring 2 sources of verification to sign in to your Robinhood account: something you know (your password) and something you have (a one-time verification code or device approval request).

Why won't Robinhood let me do options? ›

You likely can't enable options trading on Robinhood because you don't have enough experience. Robinhood reviews every request for options trading, just like other brokers. Robinhood's review process ensures that you have a sufficient balance and trading experience required for options trading.

Why won't Robinhood let me sell all my shares? ›

You may get a message about “not enough shares'' if you already have an outstanding pending order for the shares you want to sell with a new order. If you get this message, you'll need to cancel any outstanding orders before you can sell the shares.

How do I protect my Robinhood account? ›

Enable 2FA

Every time you log in or make changes to your Robinhood account, you'll be required to verify your identity before completing the action. This helps protect your Robinhood account, even if someone knows or guesses your password.

Is it safe to give SSN to Robinhood? ›

Yes. Anytime you give out your personal information to a third-party, there is always a risk that the information will be stolen or leaked. Robinhood has a good track record of protecting users' Social Security numbers, though, so providing yours is as safe as giving it to most reputable financial apps.

Why is Robinhood not letting me buy? ›

There are a few reasons why you may be missing the buy or sell button on a stock's Detail page: It's a foreign stock, which we don't support. For details on eligible stocks, check out Investments you can make on Robinhood. It's an over-the-counter (OTC) stock or a warrant that Robinhood doesn't support.

Why is my Robinhood account restricted from options? ›

Your Robinhood investing account might be restricted for a number of reasons, including the following: Company control person. Bank transfer reversals. Incorrect or outdated account information.

Why is Robinhood not letting me take my money out? ›

Why can't I withdraw money from Robinhood? You probably can't withdraw money from Robinhood because your funds are unsettled. You can only withdraw “settled funds”, money that hasn't been transacted with in the last 2 business days. This is known as Robinhood Withdrawable Cash.

How much money do you need in Robinhood to day trade? ›

If you're flagged as a pattern day trader, you must have $25,000 in portfolio value (minus any crypto positions) before you can continue day trading. Robinhood Securities, LLC (RHS) may also impose additional requirements and certain customers may not be eligible to use margin based on RHS internal guidelines.

Do I actually own my stocks on Robinhood? ›

Do you actually own the stock on Robinhood? Investors do own the shares of stocks and ETFs purchased on the Robinhood platform. This is the same type of stock ownership you get when you purchase stocks through most other brokerage companies.

How much money is safe in Robinhood? ›

Robinhood Financial LLC and Robinhood Securities, LLC are both members of SIPC, which protects securities for customers of its members up to $500,000 (including $250,000 for claims for cash) for each investing account, including IRAs. Explanatory brochure available upon request or at www.sipc.org.

What not to do on Robinhood? ›

Impersonation: Do not use our platform to pretend to be someone else, or to pretend to be associated with Robinhood, another company, or another entity. Account integrity: Do not use your account to compromise the security of other accounts or our platform.

Is Robinhood a cold wallet? ›

Is Robinhood Crypto secure? We hold the majority of your coins in cold storage, entirely disconnected from the internet.

Can you really make money on Robinhood? ›

Yes, it is possible to make money with Robinhood. However, investing in the stock market carries risks, and there is no guarantee of profits.

Will Robinhood reimburse me if I get hacked? ›

Robinhood won't reimburse customers when their actions facilitated or enabled unauthorized account activity.

Is Robinhood trustworthy? ›

But before you open a Robinhood account, you have to ask “is Robinhood safe?” Robinhood is considered one of the largest and legitimate fintech platforms, with funds protected up to $500,000 for securities and $250,000 for cash claims, thanks to membership in the Securities Investor Protection Corporation (SIPC).

Why won't my option order fill? ›

Each particular option contract has its own trading volume and it is very likely that your option orders aren't filling because those contracts have little to no volume in the real world. Even options for huge stocks like GOOG and AAPL still have much, much lower volume than the stock itself.

Why are my options not filling on Robinhood? ›

Your order won't be filled if there aren't enough shares available at the specified price or number. This occurs most frequently with large orders placed on low-volume securities. Keep in mind that there must be a buyer and seller on both sides of the trade for an order to execute.

How to do options on Robinhood? ›

Placing an options trade
  1. Search the stock or ETF you'd like to trade options on using the search bar (magnifying glass)
  2. Select the name of the stock or ETF.
  3. Select Trade on the stock's or ETF's detail page.
  4. Select Trade Options.

Why do some stocks not allow options? ›

Stocks must meet a stringent list of requirements to be optionable, and not every stock will qualify. Stocks must meet exchange regulations in order to be listed with options; the exchange has the final word, not the stock-issuing company.

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