From now on - verification feature is available for all Tango Broadcasters!
Once verified - you will get:
Official verification badge,
Will receive money without delay.
All you need is to start the process with uploading one of the following documents: passport, identity card, driver license - capture them, take a selfie photo and receive verification approval. Only a few steps and you are fully set up and ready to use suggested benefits!
'Verify your identity' screen will open once press 'Verify' button in Tango chat.
2. Scan with camera front side of ID document > confirm the Document is reliable.
3. Scan with camera back side of ID document > confirm the Document is reliable.
4. Proceed with selfie to complete verification. The face on photo should match your your document picture. Make sure face is not covered and is well lighted upon making a selfie.
5. Once verified - your data will be accepted and you will be able to proceed with money cash out.
Upon verification - rejection might be received due to several reasons but don't be scared - you can find below the table with explanations to all of them so that you can easily make required adjustments and enjoy the result after.
Verification Rejection Reasons:
Sumsub Response | Explanation |
Document page missing | Some pages of a document are missing (if applicable) |
Document template | Documents supplied are templates, downloaded from internet |
Not Document | Documents supplied are not relevant for the verification procedure |
ID Invalid | A document that identifies a person (like a passport or an ID card) is not valid |
Requested data mismatch | Provided info doesn't match with recognized from document data |
Selfie mismatch | Your identification is rejected due to the missmatch of your selfie and document picture. We kindly ask you to retry identification process |
Low quality | Documents have low-quality that does not allow definitive conclusions to be made |
Duplicate | This applicant was already created for this client, and duplicates are not allowed by the regulations |
Screenshots | The user uploaded screenshots |
Black and White | The user uploaded black and white photos of documents |
Expiration Date | The user uploaded expired document |
Fraudulent Patterns | Fraudulent behavior was detected |
Sanctions | The user was found on sanction lists |
Unfilled ID | The user uploaded the document without signatures and stamps |
Prohibited Country Or State | Your identification is rejected. We kindly as you to contact service provider for more information |
Document Is Damaged | Document is damaged |
Inconsistent Profile | Data or documents of different persons were uploaded to one applicant |
Document Deprived | The user has been deprived of the document |
Not All Checks Completed | All checks were not completed |
Selfie With Paper | The user should upload a special selfie (e.g. selfie with paper and date on it) |
Age requirement mismatch | Age requirement is not met (18 years old as per rules) |
Other | Some unclassified reason |
