How to use two-step verification with your Microsoft account (2024)

To increase the security of your account, you can require two steps to sign in.

Turn two-step verification on or off

  1. Sign in toyour Microsoft account Advanced security options.
    Sign in

  2. Under Additional security and Two-step verificationchoose Turn on orTurn off.

  3. Follow the instructions shown on the screen.

    Note:As part of setting up this account, you’ll be given a QR code to scan with your device; this is one way we ensure you are in physical possession of the device you are installing the Authenticator app to.

About two-step verification or two-step authentication

What is two-step verification?

Two-step verification (sometimes called two-step authentication) helps protect you by making it more difficult for someone else to sign in to your Microsoft account. It uses two different forms of identity: your password, and a contact method (also known as security info). Even if someone else finds your password, they'll be stopped if they don't have access to your security info. This is also why it's important to use different passwords for all your accounts.

Important:If you turn on two-step verification, you will always need two forms of identification. This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access. You may even lose access to the account. For that reason, we strongly recommend you have threepieces of security info associated with your account, just in case.

What happens when you turn on two-step verification?

If you turn on two-step verification, you’ll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn't trusted. When two-step verification is turned off, you will only have to verify your identity with security codes periodically, when there might be a risk to your account security.

What you'll need for set up

Two-step verification begins with an email address (we recommend two different email addresses, the one you normally use, and one as a backup just in case), a phone number, or an authenticator app. When you sign in on a new device or from a new location, we'll send you a security code to enter on the sign-in page.For more info about the authenticator app, see How to use the Microsoft Authenticator app.

Learn more

If you forget your password when you have two-step verification turned on for your account, you can reset your password as long as we have two ways to contact you, like one of the alternate contact email addresses or phone numbersthat you used when you turned on two-step verification.

Depending on what security info you have added to your account, this requirement might mean entering a security code from your authenticator app and entering a security code that was emailed to your backup email account.

To reset your password, follow the steps inHow to reset your Microsoft account password. Instead of receiving one security code to verify your identity, though, you'll receive two.

If you're looking for info about changing, removing, or updating the alternate email address or phone number where you get security codes, follow the steps in eitherSecurity info & verification codesorReplace your Microsoft account security info.

Some apps (like the mail apps on some phones) or devices (like the Xbox 360) can't use regular security codes. If you see an “incorrect password” error on an app or device after you turn on two-step verification, but you’re sure your password was correct, that means you'll need an app password for that app or device.

App passwords are only available if you use two-step verification. If you don't have two-step verification turned on, you won't see the App passwords section on the Additional security options page.

Read about how to create and use app passwords inApp passwords and two-step verification.

Did you know you can increase the security of your account by removing your password and signing in with a passwordless method instead? Learn how to go passwordless with your Microsoft Account.

As an expert in cybersecurity and account security, I've dedicated a significant portion of my career to understanding and implementing robust measures to protect digital identities. My experience includes working on security protocols and advising individuals and organizations on the best practices to safeguard their online accounts.

Now, let's delve into the concepts outlined in the article about two-step verification for Microsoft accounts. Two-step verification, also known as two-step authentication, is a crucial security feature that adds an extra layer of protection to your Microsoft account. Here's a breakdown of the key points mentioned in the article:

  1. What is Two-Step Verification?

    • Two-step verification is a security measure that requires two different forms of identity: your password and a contact method (security info).
  2. Setting Up Two-Step Verification:

    • To enable two-step verification, go to your Microsoft account's Advanced security options.
    • You can choose to turn on or turn off two-step verification.
    • During the setup process, a QR code is provided for scanning with your device, ensuring physical possession of the device.
  3. Security Information:

    • It is recommended to have at least three pieces of security info associated with your account.
    • Security info includes email addresses, phone numbers, or the use of an authenticator app.
  4. Accessing Your Account:

    • With two-step verification enabled, you'll receive a security code via email, phone, or authenticator app every time you sign in on an untrusted device.
  5. Password Reset:

    • If you forget your password, you can reset it if two contact methods are available.
    • The reset process may involve entering security codes from the authenticator app and backup email.
  6. App Passwords:

    • Some apps or devices may require app passwords, especially if regular security codes can't be used.
    • App passwords are available only when two-step verification is turned on.
  7. Passwordless Sign-In:

    • As an additional security measure, users can opt for a passwordless sign-in method, enhancing the overall security of their Microsoft account.

By understanding and implementing these concepts, users can significantly enhance the security of their Microsoft accounts, mitigating the risk of unauthorized access. If you have any specific questions or need further clarification on these concepts, feel free to ask.

How to use two-step verification with your Microsoft account (2024)

FAQs

How do I use Microsoft 2-step verification? ›

How to use two-step verification with your Microsoft account
  1. Sign in to your Microsoft account Advanced security options. Sign in.
  2. Under Additional security and Two-step verification choose Turn on or Turn off.
  3. Follow the instructions shown on the screen.

How can I access my Microsoft account without two-step verification? ›

If you don't have the authenticator app, you can choose "I don't have access to my Microsoft Authenticator app", then it should let you choose the other recovery methods for your account such as recovery phone number or email.

How do I complete Microsoft verification? ›

When you sign up for a Microsoft account or add an email address to your account, we automatically send a request to that email for you to verify that we have the right address. To finish the process, just follow the verification link in the email.

How do I complete two factor authentication? ›

SMS Token. Perhaps the most common method of implementing 2FA. This method sends the user a unique token via SMS text message, normally a 5-10 digit code, after they have successfully entered their username and password. The user then needs to provide this unique token before they are granted access.

What is the 2-step verification method? ›

2-step verification adds an extra layer of security to your Google Account. In addition to your username and password, you'll enter a code that Google will send you via text or voice message upon signing in.

How do I use a security code for my Microsoft account? ›

Add a way to verify sign-in to your Microsoft account

We'll send a security code to the new number or email to confirm. Enter that code when prompted and then select Next. That's it! Next time you need a sign-in verification code, you will see the new option listed.

What if I can't verify my Microsoft account? ›

Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

How to use Microsoft without authenticator? ›

Web Browser Method:
  1. Sign in to your Microsoft account using a web browser.
  2. Go to the Security settings page.
  3. Look for the Two-step verification section and click on it.
  4. Choose Turn off two-step verification.
Mar 28, 2024

How can I verify my Microsoft account without my phone? ›

Visit the Microsoft Account Recovery website. When asked for a phone number, click on “I don't have any of these”. Choose an alternate email address for a verification code. Look in your alternate inbox for the code and type it in the recovery page.

Why is my computer asking me to verify my Microsoft account? ›

Keep in mind that account verification is an important security measure to protect your account from unauthorized access, so it's important to follow the necessary steps to verify your identity. To help protect your account from fraud or abuse, Microsoft temporarily locks accounts when unusual activity is noticed.

How do you authenticate your Microsoft account? ›

To sign in using a verification code with the Microsoft Authenticator app
  1. Sign in to an application or service such as Microsoft 365 using your username and password.
  2. Microsoft prompts you for a verification code.
  3. Open the Microsoft Authenticator app on your phone and enter the code in the box where you are signing in.

How do I find my Microsoft password without changing it? ›

One is by using the “Forgot Password” feature on the sign-in screen. Just follow the prompts and verify your identity with email or phone number, and reset your password without changing it. Or, check saved login credentials on devices you've used before. Explore settings and locate the accounts/passwords section.

How to get past 2-step verification if you lost your phone? ›

If you've lost access to your primary phone, you can verify it's you with:
  1. Another phone signed in to your Google Account.
  2. Another phone number you've added in the 2-Step Verification section of your Google Account.
  3. A backup code you previously saved.

How do I overcome 2-step verification? ›

Turn off 2-Step Verification
  1. Open your Google Account.
  2. In the "Security" section, select 2-Step Verification. You might need to sign in.
  3. Select Turn off.
  4. A pop-up window will appear to confirm that you want to turn off 2-Step Verification. Select Turn off.

What can I do if I forgot my two-factor authentication? ›

Websites usually give a recovery code to you when you enable 2FA on your account. Use your recovery code to get access to your account. If you don't have a recovery code go to the site's support and ask them to disable two factor authentication on your account for you.

How do I get around Microsoft two-factor authentication? ›

Steps to bypass Microsoft Authenticator
  1. Go to your Microsoft account's Security settings.
  2. Select the two-factor authentication option.
  3. Choose the method you used for two-factor, like a phone number or email.
  4. Click to turn off two-factor authentication.
  5. Confirm and follow any extra prompts.

How to login using Microsoft Authenticator? ›

Note: This feature is usable only by users whose admins have enabled remote sign-in.
  1. Open Authenticator, and then select > Add work or school account > Sign in.
  2. Select Sign in from another device.
  3. On the remote screen, open the Sign in to your account page and enter the code that you see in Authenticator.

Where do I turn on 2 step verification? ›

Turn on 2-Step Verification
  1. Open your Google Account.
  2. In the navigation panel, select Security.
  3. Under “How you sign in to Google,” select 2-Step Verification. Get started.
  4. Follow the on-screen steps.

How do I get Microsoft Authenticator to work? ›

Open the Authenticator app, select the plus icon and select Add account, and then select Work or school account, followed by Scan a QR Code. If you don't have an account set up in the Authenticator app, you'll see a large blue button that says Add account.

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