How to Send Money Using Capitec | Send Cash | Capitec (2024)

Please note that from 1 April 2023, you won't be able to collect cash sent to you using our app, online banking or *120*3279# at any Game, Makro or Builders Warehouse branches.

How to send cash using our app

  1. Tap Transact
  2. Tap Send cash and enter your Remote PIN
  3. Tap the button to send cash
  4. Choose "From" account
  5. Enter the amount you want to send
  6. Create a 4-digit secret code (this will be used to collect the cash)
  7. Tap Next
  8. Read theterms and conditions, tick the boxes and tap Accept
  9. Tap Yes to confirm the transaction
  10. You'll receive an SMS with the reference number – send it to the recipient
  11. Send the secret code to the recipient in a separate message

How to send cash using Internet banking

  1. Sign in on Internet banking
  2. Go to the payments menu
  3. Select Send Cash
  4. Click Continue to send cash
  5. Select ‘From’ account
  6. Enter the amount to be sent
  7. Create the 4-digit secret code
  8. Click Send the Cash
  9. Open the Capitec app and approve the authorisation message

How to view your send cash history using Internet banking

  1. Sign in on Internet banking
  2. Go to the payments menu
  3. Select Send Cash
  4. Click View my Send Cash history

How to update the secret code for unredeemed vouchers

  1. Sign in on Internet banking
  2. Go to the payments menu
  3. Select Send Cash
  4. Click View my Send Cash history
  5. Select the unredeemed voucher
  6. Click Update secret code
  7. Enter a new 4-digit secret code
  8. Click Continue to Update secret code
  9. Open the Capitec Bank app and approve the authorisation message

How to send cash using USSD

  1. Dial *120*3279# and reply 9
  2. Accept theterms and conditions
  3. Reply 1
  4. Choose "From" account
  5. Enter the amount you want to send
  6. Create a 4-digit secret code (this will be used to collect the cash)
  7. Enter your Mobile Banking PIN

The reference number

  • The reference number for the cash sent will be SMSed to your registered cellphone number
  • Send the SMS to the recipient, who needs the reference number to collect the cash
  • Remember to send the secret code in a separate message, as it will not appear in the SMS

How much does it cost?

  • To send R40 – R1 000: R9.50 on our app, online banking or *120*3279#
  • To send R1 010 – R3 000: R16 on our app or online banking
  • Collecting the cash is free at Shoprite, Checkers, Usave, Pick n Pay and Capitec ATMs
*120*3279#
  • You can send up to R1 000 per transaction
  • The daily limit is R1 000 and you can send up to R24 990 cash per month
App and Internet banking
  • You can send up to R3 000 per transaction
  • The daily limit is R5 000 and you can send up to R24 990 cash per month
What you need to collect your cash
  • The reference number (this is sent by SMS to the sender)
  • The 4-digit secret code
How to collect your cash
  1. Visit any Pick n Pay, Boxer, Checkers, Usave, Shoprite or Capitec ATM near you
  2. When collecting in one of the partner stores, tell the teller that you have a cash transfer from a Capitec client
  3. The teller will then ask for the reference number
  4. You’ll be asked for the secret code (some retailers may ask you to confirm your name, surname, and cellphone number)
  5. Once validated, the cash will be paid to you instantly

What if you can't get your cash?

If, for any reason the cash payout cannot be completed, contact our Client Care Centre on 0860 10 20 43.

How to Send Money Using Capitec | Send Cash | Capitec (2024)

FAQs

How to Send Money Using Capitec | Send Cash | Capitec? ›

You can use *120*3279# or our app to send cash. Sending cash between R40 - R1 000 will cost R8 when using our app or *120*3279#. Sending cash between R1010 - R3 000 using our app will cost R16.

How do I send money through Capitec cash send? ›

You can use *120*3279# or our app to send cash. Sending cash between R40 - R1 000 will cost R8 when using our app or *120*3279#. Sending cash between R1010 - R3 000 using our app will cost R16.

How many numbers do you need to send Capitec cash? ›

2.12 "Secret Code" means the 4 (four) digit secret identification number that the Sender chooses to give him/her or his/her intended Recipient access to the Cash which is associated with a particular instruction.

How do I send cash to someone? ›

For example, you could use a traditional bank wire transfer if you have the recipient's bank account information. Another option involves transferring funds between bank accounts through online banking. Peer-to-peer payment apps are popular tools for transferring money.

How much is Capitec cash send? ›

Payments
Transfer between own accounts (digital/ card/ consultant)FREE
Send Cash
R40 - R1 00010,11 (digital)10.00
R1 010 - R3 00010,11 (app only)16.00
Payment received from Mastercard® MoneySend (card)1.00
10 more rows

How long does cash send expire Capitec? ›

From the day it was sent. The funds return to the sender after 30 days. You will just need to ask that they provide you with an updated PIN should it expire.

What are the requirements to send money? ›

What are the required details for a bank transfer?
  • The full name of the recipient.
  • The amount of money you want to transfer.
  • Your recipient's 6-digit sort code.
  • Your recipient's 8-digit account number.
  • A payment reference (usually with your name, so the recipient can identify the source of money)
  • Date of transfer.
Sep 4, 2023

What is the code for Capitec transfer? ›

USSD *120*3279#

Can I reverse a Capitec cash send? ›

Reversing a cash send isn't always possible. If the recipient has already claimed the money, the bank might not be able to get it back. There's a fee of R160 for trying to reverse the transaction, and this fee is non-refundable, even if the reversal fails.

How do I use cardless cash without capitec app? ›

If you can't download our app you can still make payments using *120*3279# (USSD) to Capitec clients with a verified cellphone number for only R1. You can also purchase airtime and electricity, even if you don't have airtime on your phone.

How to do Capitec cash send? ›

How to send cash using USSD
  1. Dial *120*3279# and reply 9.
  2. Accept the terms and conditions.
  3. Reply 1.
  4. Choose "From" account.
  5. Enter the amount you want to send.
  6. Create a 4-digit secret code (this will be used to collect the cash)
  7. Enter your Mobile Banking PIN.

How do I send cardless cash to someone? ›

Before trying these instructions make sure you update to the latest version of the app.
  1. Search Cardless Cash in the Smart Search bar.
  2. Select Account and the amount.
  3. Tap Get Code.
  4. Find an ATM or share the code with someone.

Can I send money through cash money? ›

Cash Money offers Western Union® money transfers so you can easily send and receive money to and from more than 200 countries. Send funds with confidence, knowing that your money is safe and secure. If you are receiving funds, you can choose to get your transfer in cash at no extra cost!

How do I send money from my cash balance? ›

To send a payment on our website:
  1. Log into your Cash App account at cash.app/account.
  2. Click on Pay & Request on the left hand side.
  3. Type in your payment details, including amount and recipient.
  4. Choose from your Cash Balance or linked bank in the final dropdown.
  5. Click Pay.

How long does the Capitec cash send last? ›

Capitec Cash Send lasts for a duration of 30 days. If the recipient does not collect the cash within this timeframe, the amount will be returned to your account. The funds are automatically sent back to the sender after 30 days from the day it was initially sent.

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