How to respond to polite requests - ABC Education (2024)

Knowing how to make a polite request is important. What about responding to them politely as well? We've got a handy list for you.

There are at least three types of responses you can give when you’re responding to requests.

It's not just important to be polite when making a request but it's also good to be polite when responding because it avoids miscommunication.

You can say:

  • Yes
  • No
  • I don’t know
  • Not sure

Instead of yes, you can say:

  • Yes I can/Yes, sure thing.
  • Yes of course!/Of course I will.
  • Yes I can. It’s this way.
  • Sure. It’s 10am.
  • Sure thing!
  • I can certainly do that for you.
  • Yes here you go!/Sure, here you go.
  • OK I will.
  • Yes I can.
  • Yes definitely!

Instead of no, you can say:

  • Of course not!
  • I’m afraid I still can’t.

Instead of maybe, you can say:

  • I’m afraid I don’t know.
  • I’m not sure.

Practise using the following questions and answers to make and respond to polite requests:

A: Would you mind attending to the clients for me?

B: I can certainly do that for you.

-------------

A: Could you tell me what’s the time?

B: Sure. It’s 10am.

-------------

A: Could you please tell me where the bathroom is?

B: Yes I can. It’s this way.

-------------

A: Would you play the song for us at the party tonight?

B: No sorry I can’t. I’m not in charge of the music.

-------------

A: Will you please call me when the party starts?

B: OK I will.

-------------

A: Would you please reserve a seat for me?

B: Of course I will.

-------------

A: Could you please tell me what’s in this dish?

B: I’m afraid I don’t know.

-------------

A: Can you please give me that?

B: Yes here you go!

-------------

A: Can you see the video now?

B: I’m afraid I still can’t.

-------------

A: Will you come to the gathering later?

B: I’m not sure.

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How to respond to polite requests - ABC Education (2024)

FAQs

How to respond to a polite request? ›

Instead of yes, you can say:
  1. Yes I can/Yes, sure thing.
  2. Yes of course!/Of course I will.
  3. Yes I can. It's this way.
  4. Sure. It's 10am.
  5. Sure thing!
  6. I can certainly do that for you.
  7. Yes here you go!/Sure, here you go.
  8. OK I will.
Dec 7, 2021

How should you respond to the request? ›

Five Ways to Respond to Requests:
  1. Yes.
  2. No (Here's a post from Alexander Franzen on How To Say No To Everything. She gives some lovely examples on how to frame a No in the kindest, clear way.)
  3. Stall for time. "I'm not sure. I need to ______. Can I get back to you?
  4. I can't do that, but I can do this.
  5. No response.
Oct 18, 2023

How to politely ask for an answer? ›

How Do You Politely Remind Someone to Reply to Your Email?
  1. 1) Reply in the same email thread.
  2. 2) Keep the message simple with a greeting.
  3. 3) Use polite words and cover all pointers of your message.
  4. 4) Use proper formatting and grammar.
  5. 5) Make an action-driven ending in your email.
  6. 6) Tracking your email's performance.

How do you respond to a help request? ›

If this is a trustworthy friend or colleague then your answer may be ... "Sure, what can I help you with?" or "Let me know what you need, I'd be glad to help." If in your opinion the friend is not trustworthy, then it may be ... "Please let me know what you are needing help with."

How do you give polite answers? ›

Once you've replied to the question, don't forget to say “Thanks for asking”. Whether you choose to reply to the question in one word or several sentences, make sure to say “Thank you” professionally. This way, you show that you appreciate them asking about you. After all, it's a friendly and polite thing to say.

How to respond politely to a request sample? ›

Thank you for your email requesting information about [subject]. [Include information requested, or offer to provide information at a later date if needed.] I hope this information is helpful. If you have any additional questions or require further assistance, please don't hesitate to reach out.

How do you say please reply professionally? ›

professional alternatives to say “please reply as soon as...
  1. I would appreciate your prompt response.
  2. Your timely response would be greatly appreciated.
  3. Please get back to me at your earliest convenience.
  4. A swift reply would be helpful.
  5. I look forward to your prompt reply.
Aug 31, 2024

How to say "reply asap" in a polite way? ›

I would appreciate a swift reply” / “an urgent response” / ”at your earliest opportunity" / “at your earliest convenience" / “within an urgent time-frame".

How to remind someone politely to reply? ›

How to Politely Remind Someone to Reply to You. 1 Give them a week before sending a reminder. 2 Include a call to action in an email subject line. 3 Send a reminder email in the original thread.

How to respond respectfully? ›

Responses such as “o*kay,” “All right,” and “Thank you,” rather than “Awesome,” “Perfect,” and “Exactly” show equitable acknowledgement without evaluating the response. Paraphrasing what the students say is another way to show that the facilitator is listening and acknowledging the responses.

How to reply OK in polite way? ›

Okay, I agree. Okay, that works for me. Please let me know if you need anything else. Okay sounds good, have a great rest of your day.

How to respond to requests and queries in a positive way? ›

Overarching principles for communicating with customers
  1. Be open and honest. Before we decide how to respond, it's important that we have the right mindset. ...
  2. Be grateful for their effort. ...
  3. Be courteous, not scripted. ...
  4. Don't make promises you can't keep. ...
  5. Show understanding.

How do you respond to sure in polite way? ›

Here are some possible ways I might respond:
  1. If the person is expressing agreement: "Great, I'm glad we're on the same page!"
  2. If the person is confirming plans: "Perfect, thanks for confirming!"
  3. If the person seems enthusiastic: "Awesome, I'm excited too!"
  4. If the person is being casual: "Sure thing!"
Jul 26, 2023

How do you respond to a professional politely email? ›

How to write a response email
  1. Respond quickly. ...
  2. Start with a greeting. ...
  3. Reply to questions or concerns in separate lines. ...
  4. Ask for confirmation of understanding. ...
  5. Include closing remarks and your signature.
Aug 15, 2024

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