How to Reset Google Authentication | Binance (2024)

If your Google Authenticator is working properly, you can change or disable it by following these steps:

1. Log in to your Binance account and click[Profile] - [Security].

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2. Next to [Google Authentication], click [Change] to directly replace your existing Google Authenticator, or click [Remove] to unbind the current Authenticator and bind a new one later.

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Please note that withdrawals and P2P selling will be disabled for 24 hours after you make this change.

3.1. If you clicked [Change]:

Read the notes carefully and click [Confirm].

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To remove your old Google Authenticator, you need to verify this request with your 2FA devices. Then click [Remove and continue].

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Scan the QR code with your Google Authenticator app. If you are unable to scan it, enter the code manually in the app and click [Next].

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You will see a backup key. Please save it on paper. This Key will allow you to recover your Google Authenticator in case you can’t access the app in the future.

Click [Next] if you confirm to reset.

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Now verify with your email and the new Google Authenticator to complete the setup.

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3.2. If you clicked [Remove]:

Read the notes carefully and click [Confirm].

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Verify your request with your 2FA devices and click [Remove].

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Your Google Authenticator is successfully removed. Click [Back to Security].

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You can now bind a new Google Authenticator to your account by clicking [Enable].

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If you’ve logged in to your Binance account but have lost access to your Google Authenticator App or it has stopped working, you can reset your Google Authentication by following these steps:

1. Click [Change] or [Remove] next to [Google Authentication].

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2. Read the notes carefully and click [Confirm].

Please note that withdrawals and P2P selling will be disabled for 24 hours after you make this change.

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3. Click [Security verification unavailable?] on the 2FA verification page.

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4. Check the box next to [Google Authentication is unavailable] and click [Confirm reset].

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5. You need to verify this action with your other available 2FA devices and click [Submit].

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6. You will also need to complete additional verifications. Follow the instructions to complete:

  • Answer security questions:
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  • ID verification:
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  • Face verification:
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You can go through the process in the PC browser or by scanning the QR code with the Binance App.

Open your Binance App and tap the [Scan] button on the upper right corner of the homepage.

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7. Once you have completed the verifications, we will review your application as soon as possible. Please wait patiently.

Please note that different users will need to perform different verifications based on their account status.

If you can’t access your Google Authenticator app and can’t log in to your Binance account, you can reset your Google Authentication by following these steps below:

1. Navigate to the Binance login page and log in with your Binance account email address and password. On the Security verification page, click [Security verification unavailable?].

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2. Check the box next to [Google Authentication is unavailable] and click [Confirm reset].

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3. You need to verify this action with your other available 2FA devices and click [Submit].

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4. You will also need to complete additional verifications. Follow the instructions to complete:

  • Answer security questions:
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  • ID verification:
How to Reset Google Authentication | Binance (28)
  • Face verification:
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You can go through the process in the PC browser or by scanning the QR code with the Binance App.

Open your Binance App and tap the [Scan] button on the upper right corner of the homepage.

How to Reset Google Authentication | Binance (30)

5. Once you have completed the verifications, we will review your application as soon as possible. Please wait patiently.

Please note that different users will need to perform different verifications based on their account status.

How to Reset Google Authentication | Binance (2024)

FAQs

How to Reset Google Authentication | Binance? ›

Log in to your Binance account. Go to the Account Center and click on the “Security” tab. Scroll down to the “Google Authenticator” section and click on “Reset”.

How do I reset Google Authentication? ›

Resetting Google Authenticator
  1. Navigate to “My Account” -> “Security + Passwords” In the “Cell Phone” section click on “Edit” to reveal your QR code.
  2. Scan the QR Code into Google Authenticator. If you're using Google Authenticator: ...
  3. Use the Google Authenticator App to Log In.

How do I restore Google Authenticator without my old phone? ›

If you've deleted the Google Authenticator app on your old phone without first moving the accounts to the new phone, you have two options. Retrieve via backup codes you were given when you created your google authenticator account or you'll have to add each of your accounts manually to your new phone.

How do I reset my Security verification? ›

1) Click on [Log In] on the Login page to enter the Security Verification page. Click on [Reset Security Verification] to go to the next step. 2) Select [Reset Google Authenticator], and click on [Reset] to go to the next step.

What happens if I lose access to Google Authenticator? ›

If your lost phone has Google Authenticator on it, you need to secure your accounts connected to the app by logging in with an alternate method, and resetting the 2FA settings. You should also erase your phone remotely if possible. You can then add Google Authenticator to a new phone and re-link it to your accounts.

How do I find my Google Authenticator secret key? ›

Procedure
  1. Open the interface you want to log on to. For example, go to the Web Console site.
  2. Enter your login credentials, and then click OK. Your login fails because two-factor authentication is enabled.
  3. Click OK to close the Login Error message. ...
  4. Access the secret key: ...
  5. Save the secret key.
Dec 9, 2022

What happens to 2 step verification if I lost my phone? ›

If you didn't save your backup codes, and you've lost the phone that you use for 2-factor authentication – try calling your phone network to transfer your old number over to a new phone. You'll need a new SIM card for that, and it could take a day or two for it to activate.

How can I access my Gmail account without 2 step verification? ›

Open the Google Account Settings > Security > 2-Step Verification and click on the Turn off button. Enter Google account password and click Enter to verify. That's it, this will deactivate 2-step verification allowing you to log in through any device without needing verification code.

How do I turn off 2 step verification without signing in? ›

First off, go to Settings and Privacy > Settings > Security and Login > Two-factor authentication on your browser-based Facebook account. You'll find a list of your authorized devices where you won't need to use a login code.

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