FAQs
Be sure to use a strong password that you don't use for any other service.
- Learn more about choosing a strong password.
- Learn how to set up two-step verification.
- Learn how to log out of devices, web sessions, and apps remotely.
- Learn how to remote wipe Dropbox files from a device.
If your account still seems like it was hacked, you can contact Dropbox support and we'll work together to find a solution. We also recommend that you: Reset your password with something unique, and never give it out to anyone.
How do I make my Dropbox link secure? ›
Add passwords to shared links
- Log in to dropbox.com.
- Hover over the name of the file and click Share.
- Click Settings.
- Click either Link for editing or Link for viewing depending on which link you'd like to add a password to.
- Next to Require password, click to toggle it On. ...
- Set a password.
- Click Save.
How to remove a member from a shared folder
- Log in to dropbox.com.
- Hover over the folder you'd like to manage and click the "⋮” (vertical ellipsis).
- Click Manage permissions.
- Click the dropdown next to the member you'd like to remove.
- Click Remove.
- Choose if you want to leave the member a copy of the shared folder.
How to Easily Use Cryptomator With Your Dropbox
- Install Cryptomator.
- Once Cryptomator is installed, you can create a new vault.
- Give your vault a name.
- Now select Dropbox as the storage location of your vault.
- Enter a password.
Social engineering—the most dangerous vulnerabilities are on the user side of the Dropbox environment. Users often face phishing and social engineering attacks designed to trick people into giving up their credentials and access to their accounts.
Has Dropbox ever been compromised? ›
2012: Dropbox breach, 68 million passwords compromised
In July 2012, Dropbox reported that some usernames and passwords were stolen from other sites and then used to access Dropbox (a good reason to create strong passwords for each site separately).
How can I tell if someone accessed my Dropbox? ›
View file activity
- Log in to dropbox.com.
- Click a file to open its preview. Make sure you have your previews set to Full screen.
- Click File in the top-left corner.
- Click Activity. The Activity tab will open on the left, where you can see who performed an action and when the action happened.
To create your vault:
- Log in to dropbox.com.
- Click your avatar (profile picture or initials) in the top-right corner.
- Click Settings.
- Click the General tab.
- Under Features, next to Vault, click Set up. A setup window will open.
- Click Next.
- Type a PIN and click Set PIN.
How to tell if an email or website is officially Dropbox. Official Dropbox websites and emails will only appear on or come from any of our verified Dropbox domains (such as dropbox.com or dropboxmail.com). To view an email's full headers in Gmail: While viewing the email, click “…” (More) in the upper right corner.
From your root Dropbox on the Files, Photos, or Favorites tab, tap the Ellipsis (⋯) button from the app bar and select Settings. Tap on Security. Toggle Passcode Lock on. Enter and confirm your new passcode.
Can I password protect a Dropbox folder? ›
Dropbox makes it easy to password protect PDFs and other files without third-party software. Before you share a link to a PDF, Word doc, or other file or folder, simply set a password for it—so only the recipient can open it with the password you choose.
Can someone else access my Dropbox? ›
Only people invited: Only people you invite can access your files and folders. If someone who wasn't invited receives the link, they can't open it. Team members: Only other members on your team account can access your files and folders.
Can someone access a Dropbox folder without an account? ›
You can share files with anyone, including people without Dropbox accounts, by sharing a link to any file or folder. If you share a link to a file with someone who doesn't have a Dropbox account, they won't need to create a Dropbox account to open and preview that file.
How do I restrict access on Dropbox? ›
How to restrict access to a folder
- Log in to dropbox.com.
- Hover over the shared folder you'd like to restrict and click “…” (ellipsis).
- Click Manage permissions.
- Click the dropdown next to the member or group you'd like to remove.
- Click Remove.
- Click Remove again.
To manage your default sharing settings:
- Log in to dropbox.com.
- Click your avatar (profile picture or initials) in the top right.
- Click Settings.
- Click the Sharing tab.
- Choose your default settings. Use Who has access to manage who can open your shared links. Anyone with the link: All the links you share are public.
To set a passcode on the Dropbox Windows Phone app: From your root Dropbox on the Files, Photos, or Favorites tab, tap the Ellipsis (⋯) button from the app bar and select Settings. Tap on Security. Toggle Passcode Lock on.
Is Dropbox free account secure? ›
At Dropbox, the security of your data is our highest priority. We have a dedicated security team using the best tools and engineering practices available to build and maintain Dropbox, and you can rest assured that we've implemented multiple levels of security to protect and back up your files.
Is Dropbox safe to store passwords? ›
Whether that's passwords, credit card details, or other credentials—it ensures easy access and peace of mind, eliminating the need for multiple, less secure storage methods. At no extra cost, this enhanced level of protection makes Dropbox an unbeatable choice for safeguarding your passwords—and other sensitive data.
