How to Negotiate a Debt Settlement | Bankrate (2024)

Key takeaways

  • Debt settlement helps borrowers manage overwhelming debt by allowing them to pay less than the full amount owed.
  • You can negotiate your debts with your creditors directly or hire a debt settlement company to negotiate on your behalf.
  • Settling debts comes with serious consequences, including a lower credit score and higher income tax liability, so it should not be taken lightly.

The average American holds a debt balance of nearly $100,000. The good news is that there are solutions to help you get a handle on your debt. Debt consolidation, for example, allows you to borrow money to pay off your current debts. Ideally, debt consolidation leaves you with just one manageable payment towards the debt consolidation loan.

But what if debt consolidation isn’t an option? Perhaps you don’t qualify for a debt consolidation loan because your credit score is too low. This is where debt settlement could come in. Debt settlement is when borrowers negotiate debt amounts with lenders. Lenders may be willing to forgive a portion of your debt in exchange for a large lump-sum payment.

How does debt settlement work?

Debt settlement requires the borrower to negotiate a payoff with the lender.

For example, let’s say you have $10,000 in credit card debt, but the interest rates are so high you fear you might never pay off that balance. You might ask your credit card company if they will accept a $6,000 debt settlement. You would pay $6,000 to have the credit card company forgive the other $4,000.

The creditor is more likely to settle with you if you have the cash available. You might be able to negotiate a future payment instead, allowing you time to save the amount. You would also need to convince the credit card company that it’s in their best interest to accept this settlement rather than risk that you will default entirely.

The settlement should be agreed to in writing. It will likely be recorded on your credit history, which can negatively impact your credit score for the next seven years.

If you have multiple debts that feel overwhelming, you may need to negotiate with each creditor individually.

Debt settlement only applies to unsecured debt. So, mortgages, which are secured by the property, and auto loans, which are secured by the vehicle, cannot be settled. If you cannot repay a secured debt, the lender will likely foreclose or repossess the asset.

Hiring a debt settlement company vs. DIY debt settlement

If the process of settling debt with multiple creditors or debt collection agencies sounds overwhelming, you might consider hiring a debt relief company (also called a debt settlement company) to do the work for you.

You stop paying your creditors and make monthly payments to the debt relief company instead. A portion of your payments will be held in an escrow account until there is enough money for the debt settlement company to offer a lump-sum payment to the creditor(s). The other portion of your monthly payments will cover the debt settlement firm fees.

Established debt relief companies have negotiated many settlements and have relationships with major debt collection agencies and creditors. With their insider knowledge, negotiation skills and connections, they may be able to negotiate a better deal than you could by yourself.

Negotiating debt settlement on your own isn’t easy because you don’t have the experience or relationships the settlement companies do. A debt settlement expert could help you save money and get out of debt faster.

Choosing a reputable debt settlement company is critical. Debt settlement is a largely unregulated industry, so it’s important to avoid debt relief scams.

Pros and cons of debt settlement

The potential benefits of debt settlement include:

  • Avoiding collections or bankruptcy: Debt settlement shouldn’t be your first choice. However, if it helps you avoid having accounts sent to collections or filing bankruptcy, it may be worth it.
  • Getting out from under your debt: Excessive debt or debt with high interest rates can be mentally draining.
  • Forgiven debt: If you don’t have to pay the balance in full, you can get out of the debt faster.

However, there are a few downsides to consider before proceeding with debt settlement:

  • Lower credit score: The settlement could be noted on your credit report, which can drag your score down for the next seven years.
  • Cash requirement: You usually need to have cash to offer the creditor. This could be an upfront payment or a future paymen. Either way, you’ll need to come up with the money.
  • Tax obligations: The IRS generally considers canceled debts as taxable income. So, for example, if you have $4,000 of credit card debt forgiven, you’d need to report that amount as income on your tax return.
  • Account closures: The creditor will often automatically close the account once it’s settled. This means you would no longer have access to this credit line. Closing the credit line can also add another small hit to your credit score by reducing the age of your average active credit line and overall available credit.

Steps to negotiating debt settlement

Whether you decide to negotiate a debt settlement on your own or through a debt relief company, there are six basic steps to negotiating a debt settlement.

1. Verify the debt

Before contacting creditors, you need to know exactly how much debt you owe and who the creditors are.

Your credit report doesn’t list all your debts. As of April 2023, any medical debts with an initial balance under $500 are no longer included on any U.S. credit reports. Plus, older debt past the seven to 10-year deadline could still be reported to collections.

If you can’t seem to track down an older debt, contact the creditor or look through old bills. Keep in mind that most states have a statute of limitations that dictates how long a debt collector can pursue you for overdue debt.

Create a list of your creditors and how much you currently owe each one.

2. Decide how much you can pay

Take inventory of your available funds. Total your checking accounts, savings accounts and any other cash you have available.

Then ask yourself questions. How much cash can you offer without depleting your emergency fund? Take a look at your budget. How much can you realistically save each month for a settlement?

Use these figures to come up with a proposal for each creditor. It’s generally a good idea to start with a lower offer than you’re willing to pay. This will leave room for negotiations.

If your creditor won’t accept your settlement offer, ask about a payment plan. Consider payment plans that would work for you in case the creditor offers something different from what you propose.

3. Contact the creditor

Now it’s on to the hardest part of debt settlement: calling your creditors with a debt settlement offer.

Your creditors are likelier to listen to your offer if you’re behind on payments. The creditor may be worried you will stop making payments completely. Collecting a portion of your outstanding debt is better than collecting none.

As part of your negotiations, ask your creditor to report your debt to the three credit bureaus (Equifax, Experian and TransUnion) as “paid in full” instead of “settled” or “paid as agreed.” This may help you improve your credit score faster.

Prepare for some back and forth once you present your offer. You may need several phone calls or emails before the negotiations are done.

4. Complete the deal in writing

Once you’ve reached a debt settlement agreement, send a letter to your creditor detailing the terms of the agreement. Include the settlement amount and that the creditor is accepting that amount to cover the full debt.

Confirm that this letter is approved in writing before making your payment.

5. Make your payment

Make your payment by the agreed-upon date. Send the funds to your creditor well before the due date to avoid any issues.

If you’re working with a debt settlement agency, you’ll likely make monthly payments until the agency collects enough to make the payment on your behalf. You’ll likely stop making payments to your creditors. If you negotiate for yourself, you may be able to continue making the minimum payments to avoid late fees and interest charges.

Do not provide your bank account information. It is illegal for debt collectors to deduct money from your bank account without permission. However, your bank account information gives access to your account. It could result in unscrupulous debt collectors taking more than agreed.

6. Follow up with the credit bureaus

Whatever the terms of your agreement, check your credit report after you’ve made your payment to make sure your creditor reported your payment as agreed. You can get a free copy of your credit reports from AnnualCreditReport.com.

If there is an error on your report, contact the credit bureaus to correct the mistake or use a credit repair company for help.

Alternatives to debt settlement

If debt settlement seems too extreme, consider the following alternatives:

  • Debt consolidation options: If you’ve been making the minimum payments for your credit cards on time and your credit score falls in the good to excellent range, you may explore debt consolidation options. You can use a personal loan, a home equity loan or a credit card with a 0 percent introductory APR on balance transfers to pay off your debt and replace it with a more manageable loan.
  • Debt management plans: With a debt management plan, a credit counselor evaluates what you’re able to afford and negotiates with your creditors for lower monthly payments, lower interest or waived fees and penalties. You make monthly payments to the credit counseling agency, which pays your creditors per the terms of the agreement.

If debt settlement isn’t enough to get your debt under control, you may need to take more drastic measures. Bankruptcy is a last resort, but it can potentially discharge debts.

The bottom line

Debt settlement is a viable alternative to bankruptcy for many people. If you’re a strong negotiator with a clear plan, you can propose debt settlements directly to your creditors. Otherwise, consider a reputable debt settlement company, potentially saving you time, stress and money. Before committing to a debt relief company, research to confirm it’s a legitimate service with satisfied customers.

While debt settlement can provide much-needed relief from debt, it can negatively affect your credit and result in an unexpected income tax increase. Weigh these consequences against the money you could save and proceed with caution.

How to Negotiate a Debt Settlement | Bankrate (2024)

FAQs

What percentage should I offer to settle debt? ›

Start by lowballing, and try to work toward a middle ground. If you know you can only pay 50% of your original debt, try offering around 30%. Avoid agreeing to pay an amount you can't afford.

Can I negotiate a debt settlement? ›

It's generally a good idea to start with a lower offer than you're willing to pay. This will leave room for negotiations. If your creditor won't accept your settlement offer, ask about a payment plan. Consider payment plans that would work for you in case the creditor offers something different from what you propose.

Is it good to take a settlement offer from a creditor? ›

Paying off a debt for less than you owe may sound great at first, but debt settlement can be risky, potentially impacting your credit scores or even costing you more money.

Is it better to settle debt or not pay? ›

If you can afford to pay off a debt, it's generally a much better solution than settling because your credit score will improve, rather than decline. A better credit score can lead to more opportunities to get loans with better rates.

Will a debt collector settle for 30%? ›

Your debt collector may accept a lump—sum repayment amount between 25% and 50% of the full debt, but that is no guarantee.

What is the lowest you can settle a debt for? ›

In some cases, you may be able to settle for much less than that 48% average. Collectors holding old debts may be willing to settle for 20% or even less. The statute of limitations clock starts from the date the debt first became delinquent.

How to ask for debt forgiveness? ›

The borrower can apply for debt forgiveness on compassionate grounds by writing about the financial difficulties and requesting the creditor to cancel the debt amount.

Does debt settlement hurt your credit? ›

Debt settlement, when you pay a creditor less than you owe to close out a debt, will hurt your credit scores, but it's better than ignoring unpaid debt. It's worth exploring alternatives before seeking debt settlement.

What is the success rate of debt settlement? ›

Completion rates vary between companies depending upon a number of factors, including client qualification requirements, quality of client services and the ability to meet client expectations regarding final settlement of their debts. Completion rates range from 35% to 60%, with the average around 45% to 50%.

What are the negatives of debt settlement? ›

Debt settlement pros and cons
ProsCons
Might be able to settle for less than what you oweCreditors might not be willing to negotiate
Pay off debt soonerCould come with fees
Stop calls from collection agenciesCould hurt your credit
Could help you avoid bankruptcyDebt written off might be taxable

How to negotiate debt settlement on your own letter? ›

Writing the Settlement Offer Letter

Include your personal contact information, full name, mailing address, and account number. Specify the amount that you can pay, as well as what you expect from the creditor in return. A good starting point for negotiation could be offering around 30% of the amount that you owe.

Can I still use my credit card after debt settlement? ›

Conversely, keeping older accounts open with low balances can potentially benefit your credit profile over time. To start rebuilding credit: Responsibly using a credit card after a debt settlement can help you rebuild your credit over time.

What percentage of my debt should I offer to settle? ›

What Percentage Should You Offer to Settle Debt? Consider starting debt settlement negotiations by offering to pay a lump sum of 25% or 30% of your outstanding balance in exchange for debt forgiveness. However, expect the creditor to counter with a request for a greater amount.

What is negative about debt relief? ›

Debt Settlement Impact on Credit Score

While not as devastating as a bankruptcy, debt settlement will have a negative impact on your credit score if you work directly with your creditors, as the settlement may be reported by the creditor to each of the three leading credit bureaus.

Can I buy a car after debt settlement? ›

No, debt consolidation doesn't affect buying a car.

Still, in scenarios where the company wants to purchase the car by securing a loan, it may be affected by the debt arrears, which are part of the considerations creditors consider before giving out loans.

How much should you offer to pay off debt? ›

Typically, a creditor will agree to accept 40% to 50% of the debt you owe, although it could be as much as 80%, depending on whether you're dealing with a debt collector or the original creditor. In either case, your first lump-sum offer should be well below the 40% to 50% range to provide some room for negotiation.

What are typical debt settlement fees? ›

Debt settlement companies charge a fee, generally 15-25% of the debt the company is settling. The American Fair Credit Council found that consumers enrolled in debt settlement ended up paying about 50% of what they initially owed on their debt, but they also paid fees that cut into their savings.

What percentage should I offer a full and final settlement? ›

What is a reasonable Full & Final Settlement Offer? There is no set figure that constitutes a reasonable offer because it entirely depends on your financial situation, and the creditor. Very low offers may be rejected but if you can offer a significant portion of the money you owe, it is more likely to be considered.

Will credit card companies settle for 10%? ›

Credit card companies may settle for anywhere from 10% to 50% of the amount owed. It depends on several factors, including the credit card company and how delinquent the balance is.

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