How to install 2FA on multiple devices | Salestrekker Help Center (2024)

Two Factor Authentication (2FA) is an additional layer of security that adds a second check to your login. To use 2FA, you will need to have an additional device (most often your work or personal mobile phone). When signing into a new device the first time, you will be asked to enter a code that is sent to your secondary device, this ensures that you are the only one who can access your account.

This article covers how to properly install 2FA for your account.

In most cases, we strongly recommend that 2FA be used on only one device. Using 2FA with two or more devices can lead to problems if not activated correctly.

If you wish to activate 2FA on multiple devices (two phones, one phone + tablet, etc.), and you haven't activated 2FA yet, you will:

First go to your Settings > My Password and Security tab.

Next, click on the "Protect my account" button.

You will be presented with two options:

  1. Using a TOTP application to receive codes or

  2. Using your account mobile number to receive the 2FA code via SMS

To have the 2FA on multiple devices, you will choose the TOTP option.

How to install 2FA on multiple devices | Salestrekker Help Center (1)

Exact steps to activate correctly:

  1. Download and install an authenticator app on each device (recommended: Google Authenticator, download from Play Store or App Store)

    • IMPORTANT: must be the same app installed on all devices.

  2. Open Settings > My Password and Security tab.

  3. Click on the 'Protect My Account button'.

  4. Open two factor app on first device and scan the QR code.

    • Now your ST account should be listed in the app and will be generating a 6 digit code every 20 or so seconds.

  5. DO NOT enter this code now in the 'Enter the six digit code' field.

  6. Instead scan the QR code with your other device.

  7. If the same code generates on both devices at the same time - success.

  8. Now you can enter the 6 digit code in the two factor settings field to activate it.

  9. That's it :) Next time you go to log in to your ST account, first it will ask you for the standard login details "email" and "password" and then ask you to enter that 6 digit code the app from either of your devices generates.

In case you already have 2FA active for your account, kindly remove it both from Salestrekker settings and from your authenticator app before proceeding to activate on multiple devices.

For advice on most common 2FA problems, please check out our 2FA troubleshooting article.

Related Articles

Enabling and using two-factor authentication login

2FA Troubleshooting

How to install 2FA on multiple devices | Salestrekker Help Center (2024)

FAQs

Can I set up 2FA on multiple devices? ›

Keep in mind that one device will need to set up two-factor authentication through an authentication app first before other devices can be added. Any additional devices will also need to download an authentication app before connecting to two-factor authentication.

How do I install Microsoft authenticator on multiple devices? ›

If you have not downloaded the app, click "Download now". Click "Next". When you see the following screen, open the Microsoft Authenticator app on your second device. Click the + button in the top right-hand corner and choose “Work or school account”.

How do I switch devices on 2FA? ›

Select 2-factor authentication.
  1. Log in to your product.
  2. Select Verify a different way instead.
  3. Select Use your recovery method. ...
  4. Enter the 6-digit code from your recovery method.
  5. Select Remove the device and add a new one.
  6. Select Send 2-factor authentication email.
Jul 22, 2024

Can I install authy on multiple devices? ›

All you'll need to do is download and install Authy on the desired device, add your phone number, and allow this new device on your original Authy installation. Notice: For your tokens to sync to your multiple devices, Authy backups must be enabled.

How do I transfer 2FA to another device? ›

Transfer 2FA codes by manually exporting and then importing them
  1. Download Google Authenticator on your new phone.
  2. Click Get started.
  3. Choose Scan a QR code. ...
  4. Open Google Authenticator on your old phone.
  5. Click the three dots at the top right and choose Transfer accounts.
  6. Click Export accounts.

Can Google Authenticator be installed on 2 devices? ›

With Google Authenticator, you can synchronize your verification codes across all your devices, simply by signing in to your Google Account.

How do I add Microsoft Authenticator to another device? ›

In the "Backup" section, toggle-On "Cloud Backup" on an Android phone, or "iCloud Backup" on an iPhone. Once you do this, You'll be asked to sign in to the Microsoft account you used for the backup on your old phone. Your accounts will then automatically be added to Microsoft Authenticator on your new one.

Can I use the same Authenticator for two accounts? ›

- The Authenticator app will then generate time-based codes that can be used for authentication. You can repeat this process for multiple accounts within the same Authenticator app on the same device. Each account will have its own entry in the app, and the app will generate separate codes for each account.

Can two people use Microsoft Authenticator? ›

Yes, it is possible to share the Microsoft Authenticator app across multiple devices. You can download the app on each device and then link it to the same account. This will allow you to generate the same codes on each device.

How to set up multi-factor authentication in Microsoft? ›

Steps: Turn on multifactor authentication
  1. Sign in to the Microsoft Entra admin center as least a Security Administrator.
  2. Browse to Identity > Overview > Properties.
  3. Select Manage security defaults.
  4. Set Security defaults to Enabled.
  5. Select Save.
Feb 22, 2024

How do I add a new phone to 2FA? ›

Enroll a New Device
  1. Choose an authentication method and complete two-factor authentication to begin adding your new device. ...
  2. Proceed with the device enrollment process as shown in the initial Enrollment Guide. ...
  3. Enter and confirm the second phone's number.
  4. Select the new phone's operating system.

How do I setup a 2FA switch? ›

Complete these steps

Select Sign-in and security settings, then 2-Step Verification, then Edit. Click 2-Step Verification setup. You may be prompted to confirm your identity by re-entering your password, re-authenticating with your passkey, and/or by verifying your email address.

Can you use Microsoft Authenticator on multiple devices? ›

Microsoft Authenticator app can be installed on a second mobile device such as an iPad or other smartphone and used when your primary smartphone is unavailable.

Which is better Authy or Google Authenticator? ›

The same goes for users who want a higher security level in the two-factor authentication process. However, bear in mind that anyone who can crack the phone can access the app and all information. On the other hand, Authy secures the authentication codes better by providing the option to PIN-protect the app.

Is Duo better than Authy? ›

Ease of Use: Authy is known for its simplicity and user-friendly interface, making it easy for individuals and businesses to set up and use. Duo also prioritizes ease of use, but due to its wider range of authentication options, it may require more initial configuration and setup.

Can multiple people use the same authenticator app? ›

The first user who activates the account must copy the QR code / secret code that is displayed on the authenticator setup screen. That person can then share the codes with any other users who will log in with the same account (to activate the authenticator app on their devices).

Can I have two 2FA accounts? ›

Yes you can!

Can you set up 2FA without a phone? ›

What if I don't have a smartphone to use for Google two-factor authentication (2FA)? You don't need to have a smartphone, as you can still use Google 2FA with: Passcodes delivered to your phone by text message or automated phone call.

Can you have 2 factor authentication? ›

With 2-Step Verification, also called two-factor authentication, you can add an extra layer of security to your account in case your password is stolen. After you set up 2-Step Verification, you can sign in to your account with: Your password. Your phone.

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