Hello Mandy_shelly,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with receiving a verification code. This article goes over the different ways that you can receive your verification code: Get a verification code and sign in with two-factor authentication - Apple Support
"Whenever yousign in with yourApple IDon a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a fewways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device.
If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.
Use the code displayed on your trusted device
If you have a trusted device running iOS9 and later, OSXElCapitan and later, iPadOS 13 and later,or watchOS 6 and later, the verification code is displayed automatically on your trusted devices.
- Sign in with your Apple ID and password on a new device or browser.
- Look for a sign in notification on any of your trusted devices.
- Tap Allow to receiveyourverification code.
- Enter the verification code on your other device to complete sign in.
Get a text or phone call
If you don’t have a trusted device handy, you can have a verification code sent to your trusted phone number as a text message or phone call.
- Click Didn't get a verification code on the sign in screen.
- Choose to have the code sent to your trusted phone number.
- You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).
- Enter the code on your other device tocomplete sign in.
Get a code from Settings on your trusted device
If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline.
From your iPhone, iPad, or iPod touch
If your device is online:
- Go to Settings > [your name].
- Tap Password & Security > Get Verification Code.
If your device is offline:
- Go to Settings > [your name].
- Tap Password & Security.
- A message says "Account Details Unavailable."Tap Get Verification Code.
From your Mac
- Go to Apple menu > System Preferences, then click Apple ID.
- Click Password & Security > Get Verification Code.
- "
If after taking these steps you're still unable to receive your verification code, you'll need to request account recovery as described here: How to use account recovery when you can’t reset your Apple ID password - Apple Support
When completing Account Recovery, please make sure to power down all devices that are signed in with this Apple ID, besides the one being used to complete the request, to assist with quicker handling as using other devices with this account during the recovery process could cause your request to become cancelled.
We hope this helps.
Cheers!
FAQs
Use the code displayed on your trusted device
- Sign in to your Apple Account on a new device or browser.
- Look for a sign in notification on any of your trusted devices.*
- Tap Allow to receive your verification code.
- Enter the verification code on your other device to complete sign in.
How can I access my iCloud if I don't have my phone? ›
Simply go to iCloud.com and sign in with your Apple ID. If you've used the iTunes Store, iCloud, or any Apple service, you might already have an Apple ID.
How to recover Apple ID without phone number or trusted device? ›
If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password.
Is there a way to login to iCloud without a phone number? ›
To bypass iCloud login without phone verification, you can turn to alternative verification options provided by Apple. They often include security questions that you set up when initially creating your iCloud account, updating account setting, email address or trusted device.
How can I get my iCloud verification code if my phone is broken? ›
“If you can't sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.
Can I log into iCloud without verification? ›
If you're using iOS 11.3 or later on your iPhone, you may not need to enter a verification code. In some cases, your trusted phone number can be verified automatically in the background on your iPhone. It's one less thing to do, and your account will still be protected with two-factor authentication.
How do I verify my Apple ID if I lost my phone? ›
If you don't have a trusted device handy, you can have a verification code sent to your trusted phone number as a text message or phone call. Click Didn't get a verification code on the sign in screen. Choose to have the code sent to your trusted phone number.
What is the 28 character recovery key? ›
A recovery key is a secret 28-character code that you can use, along with a trusted phone number and an Apple device, to recover your account and data. When you set up a recovery key, you turn off Apple's standard account recovery process.
How can I recover my Apple ID immediately? ›
If you forget your Apple Account password
- On your Mac, choose Apple menu > System Settings, then click “Sign in” at the top of the sidebar.
- Click Forgot Password, enter your Apple Account email address or phone number, click Continue, then follow the onscreen instructions.
Can I get my Apple ID verification code sent to my email? ›
To resend the verification email, sign in to your Apple ID account page. Click Resend next to the email address that you want to verify, and we'll send an email to that address.
One of the ways to unlock Apple ID without phone number is to use the two-factor authentication system. If you have this feature enabled in your account, all you need to do is access one of the trusted devices and tap on an option to unlock your account.
How to get verification code without phone? ›
Another option is to use virtual phone numbers provided by various online services. These virtual numbers can be used to receive SMS codes without using a physical phone. You can access these virtual phone numbers through apps or websites and receive SMS codes for verification purposes.
How do I get the Apple ID verification code if I don't have another device? ›
If you don't have a trusted device to hand, you can get a verification code sent to your trusted phone number as a text message or phone call. Select Didn't Get a Code? on the sign-in screen. Choose to get the code sent to your trusted phone number.
How to receive verification code without phone number? ›
Another option is to use virtual phone numbers provided by various online services. These virtual numbers can be used to receive SMS codes without using a physical phone. You can access these virtual phone numbers through apps or websites and receive SMS codes for verification purposes.
How do I get around my iCloud verification code? ›
If you're wondering how to bypass two-factor authentication on iCloud, the answer is no, you can't. However, if you don't have access to your trusted device, you can have a code sent to your trusted phone number via an SMS or an automated phone call to prove to Apple that you own the iCloud account.