Most service providers allow users to book and cancel their flight tickets online. The steps to apply for a refund on a cancelled ticket from a desktop computer are:
Step 1: Visit the service provider's official website and click on My Account.
Step 2: Among Options, choose the Cancel Ticket option.
Step 3: Enter the PNR details of your flight ticket.
Step 4: Select the names of the passengers whose tickets you wish to cancel.
Step 5: Before confirming the cancellation, click on the “get refund” tab to raise a refund request. The service provider will refund the booking amount after charging a convenience fee.
The steps to apply for a full refund on flight cancellation from a smartphone application or browser are:
Step 1: Download and install the service provider’s smartphone application.
Step 2: Log in to your account by entering your details. The application will reveal all current booking statuses.
Step 3: Under Your Trips section, choose the trip you want to cancel and claim refunds for.
Step 4: Enter your PNR and wait for the provider to accept your cancellation request. Upon successful cancellation, the service provider will refund your amount via your chosen mode of payment.
Please note that different airlines have different refund policies. You can visit the website of a particular airline's website to learn more about their policies.
