On your Android phone or tablet, go to the Maps app inthe Play store.
TapOpen in Play store app.
Avoid tapping "install"or you'll be redirected to a sign-in screen that doesn't allow skipping.
You'll be prompted to sign in.
At the top right, tap MoreUpdates.
Find "Map - Navigate & Explore", then tapUpdate.
Clear the app's cache & data
Start here, then finish the process on your device.
On your Android phone or tablet, open the Settings app.
Tap Apps & notifications.
Follow the steps on your device to find the Maps app.
After you select the app, storage & cache options should be available.
Clear cache: Deletes temporary data.
Clear data storage: Permanently deletes all app data.
Device-specific steps
You can usually clear an app’s cache and data through your phone’s Settings app. Check out some examples of the device specific steps. The actual steps may differ depending on your device model.
If the Google Maps app on your phone or tablet crashes or has other issues that affect your experience on Maps, try the following steps: Update Google Maps. Clear storage in the Settings app on your device.
If the Google Maps app on your phone or tablet crashes or has other issues that affect your experience on Maps, try the following steps: Update Google Maps. Clear storage in the Settings app on your device.
You may need to update your Google Maps app, connect to a stronger Wi-Fi signal, recalibrate the app, or check your location services. You can also reinstall the Google Maps app if it isn't working, or simply restart your iPhone or Android phone.
On the left menu, select Quality > Android vitals > Crashes and ANRs.
Near the center of your screen, use the filters to help you find and diagnose issues. For additional details about a crash or an ANR error, select View details ( ) next to the item.
One of the many reasons Google Maps won't function is due to its cache and system files. The Maps app stores certain temporary data on your Android device. While this usually speeds up performance, this data eventually builds up and can start causing issues within the app.
To fix Google Maps, try restarting the app, checking your Wi-Fi connection, updating the app, optimizing Google Maps' location accuracy, and clearing the cache and data in your device's storage settings. Keep reading for more tips.
Freezing apps can be caused by the apps themselves, due to programming bugs, or by the way they're used — if you try to do too much or tap too many buttons at the same time. An overheating phone can also cause your apps to freeze and crash.
Introduction: My name is Lidia Grady, I am a thankful, fine, glamorous, lucky, lively, pleasant, shiny person who loves writing and wants to share my knowledge and understanding with you.
We notice you're using an ad blocker
Without advertising income, we can't keep making this site awesome for you.