How to fight back against debit card hackers who are after your money - CyberGuy (2024)

Did you know that debit card fraud is one of the most common types of identity theft? It is a very serious problem that affects millions of people every year, and it can happen to anyone at any time.

How to fight back against debit card hackers who are after your money - CyberGuy (1)

Imagine checking your bank account and discovering unauthorized charges. That’s what happened to Donna, who’s emailing us asking this:

My debit card has been hit by hackers many times, and it’s such a pain that I have to get a new debit card. Is there any way to stop us from happening? – Donna

I’m sorry to hear that, Donna. It can be unbelievably frustrating to deal with unauthorized charges on your debit card and have to get a new one,so today, we’ll try our best to help you avoid this in the future.

What is debit card fraud?

Debit card fraud is like a thief breaking into your house and stealing your cash and valuables. In this case, the thief is someone who has obtained your debit card number and, in some cases, your PIN number. The fraudster uses this information to make unauthorized purchases or withdraw money from your account, just as a thief would take your possessions.

How does debit card fraud happen?

Your information could be stolen in many ways, such as through a retailer’s data breach or by falling victim to a phishing scam where you unknowingly reveal your debit card details.

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How to fight back against debit card hackers who are after your money - CyberGuy (2)

How to prevent debit card fraud?

Here are some steps you can take to help you prevent crooks from gaining access to your debit card:

Keep your card safe physically: Store your debit card in a secure place when not in use. Don’t write down your PIN, or keep it with your card. Be cautious when using your debit card in public places, and shield your PIN when entering it.

Use strong PINs: Choose a unique and strong PIN that isn’t easily guessable. Avoid using numbers like your birthdate, address, or easily recognizable sequences. Don’t share your PIN with anyone.

Create strong, unique passwords for your accounts and devices. Avoid using the same password for multiple online accounts. Consider using a password manager to securely store and generate complex passwords. It will help you to create unique and difficult-to-crack passwords that a hacker could never guess.

Use biometric authentication: Consider using biometric authentication (fingerprint, facial recognition) if your device supports it. This can provide an extra layer of security and convenience for you.

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How to fight back against debit card hackers who are after your money - CyberGuy (3)

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Regularly review your transactions: Frequently monitor your bank statements and transaction history for any authorized or suspicious transactions. Set up account alerts for large transactions or any activity that falls outside your normal spending patterns.

Enable transaction notifications: Many banks offer text or email alerts for transactions made with your debit card. Enable these notifications to be immediately aware of any activity on your card.

Use secure networks: Avoid using public Wi-Fi networks for sensitive transactions. Public WiFi networks are often unencrypted and vulnerable to hackers who can intercept your data or infect your device with malware.

Use a Virtual Private Network (VPN): When accessing your financial accounts over public networks, you should use a VPN. We recommend using a VPN to protect against hackers snooping on your device as well. VPNs will protect you from those who want to track and identify your potential location and the websites that you visit.

My top recommendation is ExpressVPN. It has a quick and easy setup, is available in 94 countries, and will not log your IP address, browsing history, traffic destination or metadata, or DNS queries.

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Beware of phishing scams: Be cautious of unsolicited emails, texts, or calls asking for your debit card information or login credentials. It could be a phishing scam. Never click on suspicious links or images or download attachments from unknown sources.

Have strong antivirus software on all your devices: Keeping hackers out of your devices can often be prevented when you have good antivirus protection installed on all your devices. Having antivirus software on your devices will help make sure you are stopped from clicking on any known malicious links, attachments, or images that may install malware on your devices, allowing hackers to gain access to your personal information.

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Regularly update your software: Keep your computer, smartphone, and other devices updated with the latest security patches and updates.

Use two-factor authentication (2FA): If your bank offers two-factor authentication, enable it. This adds an extra layer of security by requiring a second form of verification in addition to your password.

Use secure ATMs: Whenever possible, use ATMs that are located in well-lit and secure areas. Avoid ATMs that appear tampered with or have suspicious devices attached to them or point-of-sale terminals.

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How to fight back against debit card hackers who are after your money - CyberGuy (4)

Regularly monitor your credit reports: Check your credit reports for any unusual activity that might indicate fraud or identity theft. If you find any errors or discrepancies on your credit reports, contact the credit bureaus and the creditors involved as soon as possible to dispute them.

Consider debit card controls and mobile apps: Some banks offer apps that allow you to turn your card on or off instantly, set spending limits, and receive notifications for transactions.

Make purchases from trusted sites: Only use reputable and secure websites for online shopping and payments. Look for a padlock symbol in the address bar before entering your card details.

MORE: YOU ARE A HACKER TARGET WHETHER YOU KNOW IT OR NOT

How to fight back against debit card hackers who are after your money - CyberGuy (5)

Beware of e-skimmers: E-skimmers are a form of online fraud that targets e-commerce websites and steals payment card information from unsuspecting customers. Hackers slip these lines of code onto a website’s payment pages, and they’re like ticking time bombs for online shopping sites. And as if that wasn’t enough, we’ve got the constant worry of data breaches hanging over our heads.

Pay close attention to the web address: If the web address starts with “https,” you’re on a safer track. That little “s” stands for secure and denotes if the website features a secure information transfer. That’s what you want when you’re sharing info online.

Avoid skimmers: Skimmers are illegal devices attached to different payment terminals and ATMs that swipe your card’s information. In general, you can avoid these by using the tap-to-pay feature now available on many debit cards. Your phone’s mobile wallet (Apple Pay, Google Pay, and others) can also evade the scams as they are contactless. If these options are not available to you, you can always inspect the slot where you insert your card.

MORE: HOW TO ADD YOUR CREDIT CARDS AND LOYALTY PASSES TO YOUR IPHONE

What to do if you are a victim of debit card fraud?

Contact your bank immediately

Report the fraudulent transactions and request to freeze or cancel your debit card. Your bank will investigate the fraud and may issue you a new card and a refund. Depending on your bank’s policy, you may have to file a written claim or a police report to support your case.

Review your bank statements and credit reports

Check for any other unauthorized charges or suspicious activity on your accounts. You can also get a free copy of your credit report from each of the three major credit bureaus once a year at AnnualCreditReport.com. If you find any errors or signs of identity theft, dispute them with the credit bureau and the creditor.

Use identity theft protection

Identity Theft protection companies can monitor personal information like your home title, Social Security Number (SSN), phone number, and email address and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.

The great part of some identity theft companies is that they often include identity theft insurance of up to 1 million dollars to cover losses and legal fees and a white glove fraud resolution team where a US-based case manager helps you recover any losses.

See my tips and best picks for best identity theft protection.

Best identity theft protection services 2024

Kurt’s key takeaways

With roughly 400,000 Americans experiencing card-related identity theft a year, it seems you can never be too cautious these days. Attempting to minimize the amount of your sensitive information available and being careful about where you are purchasing items from are actions you should monitor. Remember, following these steps will not eliminate all chances of your debit card being stolen or some fraud occurring. However, the likelihood of that happening will drastically reduce if you abide by them.

Have you ever been a victim of debit card fraud? How did you deal with it, and what did you learn from it? Let us know by commenting below.

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Copyright 2024 CyberGuy.com. All rights reserved. CyberGuy.com articles and content may contain affiliate links that earn a commission when purchases are made.


How to fight back against debit card hackers who are after your money - CyberGuy (2024)

FAQs

How do you get your money back on a debit card if you got scammed? ›

If you paid by card or PayPal

If you've paid for something you haven't received, you might be able to get your money back. Your card provider can ask the seller's bank to refund the money. This is known as the 'chargeback scheme'. If you paid by debit card, you can use chargeback however much you paid.

How did hackers get my debit card info? ›

Accidentally downloading malware or spyware can enable hackers to access information stored on your computer, including credit card information and other details. For example, a malware attack might use a keylogger that records your keystrokes or browser history and then sends that information to a hacker.

How did someone get my debit card info if I never used it? ›

Identity thieves can retrieve account data from your card's magnetic strip using a device called a skimmer, which they can stash in ATMs and store card readers. They can then use that data to produce counterfeit cards. EMV chip cards, which are replacing magnetic strip cards, can reduce this risk. Spying.

What happens if someone fraudulently uses your debit card? ›

What Happens If My Debit Card Is Used Fraudulently? Often, funds are withdrawn from your account unless your bank is set up to suspend suspicious transactions automatically. If it does happen, you can contact your bank or financial institution and work with them to get your money back.

Will my bank give me my money back if I got scammed? ›

The short answer is: it depends. While getting a refund after losing money to scammers is possible, the outcome depends on factors like bank policy, the type of scam, the amount lost, and how quickly the scam was reported. According to US federal law, banks must reimburse you for unauthorized transactions.

Can the bank find out who used my debit card online? ›

Unfortunately, you can't directly access information about who used your card. However, you should report any unauthorized transactions immediately to your card issuer, who may investigate.

Will I get my money back if my debit card was hacked? ›

The bank will investigate the charges, generally within 10 business days. If the transactions are verified as unauthorized, the money is usually refunded to you within three business days.

How do I stop someone from using my debit card? ›

The first step to take if you notice suspicious activity on a debit card is to lock the card. Some mobile banking apps allow users to lock a card through the app, but if not, call the bank or credit union and ask the representative to do it.

Can you track someone if they use your debit card? ›

The smart chip is not a locator system, so the physical location of a credit or debit card cannot be tracked. Also known as an EMV chip, this smart chip embedded on your card creates dynamic data for every transaction, which makes it less likely for criminals to steal or clone your information.

Do police investigate debit card theft? ›

The police can then investigate the matter and potentially file felony charges against the culprit. If the thief is found and convicted, the judge can order that the thief pay victim restitution; or. Filing a civil lawsuit. The victim can sue the thief for theft and fraud.

Can I get my money back if my bank account has been hacked? ›

If you've been scammed, your bank may refund the money stolen from your account. It depends on the amount, how long it took to report the fraud, and how the money was stolen.

Can you go to jail for using someone else's debit card? ›

Penal Code § 484g PC makes it a crime to use a credit or debit card to obtain goods, services or money when you know the card to be fake, forged, expired, invalid, or belonging to someone else. This offense can be charged as a misdemeanor or a felony and carries a penalty of up to 3 years in jail.

Can you get money back from a scammer on a debit card? ›

If you paid a scammer via debit card:

If the bank determines that a charge was fraudulent, it must refund your money and remove the charge from your account [*].

Do you get your money back if someone stole your debit card and uses it? ›

Provided you've done nothing to compromise the security of your account, you should get your money back. But this isn't guaranteed. Refunds can be delayed or refused if the bank has reasonable grounds to think you've been grossly negligent, such as telling someone your PIN or password.

Can I dispute a debit card charge that I willingly paid for? ›

Yes, you can dispute a debit card charge you willingly paid for if the goods or services were not delivered as described, were defective, or if there were billing errors. You should first attempt resolution with the merchant before proceeding with a charge dispute through your bank.

Can I get a debit card payment reversed? ›

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this.

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