How To Check Last KPLC Token 2024 (2024)

How To Check Last KPLC Token 2024 (1)

Electricity consumption management is among the benefits realized through the use of prepaid meters and as such, most households have shun postpaid systems in favor of the former.

However, not all is rosy on the favored side due to frequent token delays upon purchase as well as prepaid meter errors.

Speaking of token purchases, there are various channels with which one can buy tokens. These include;

  • Buy tokens via Paybill/Mpesa
  • Buying tokens via Equitel
  • Buying tokens via Airtel Money
  • Buying tokens via Bonga Points
  • Buying tokens online

Using any of the above avenues will produce a 20-digit token code that can be entered into the prepaid meter. However, there are situations whereby the token may be misplaced or accidentally deleted before feeding it into the CIU meters.

In such a scenario described above, there are several methods with which one can retrieve a previous token without the burden of purchasing additional token units. These include;

a) How To Check last token via KPLC self service portal

This option is free of charge and only requires internet access. To use it, simply;

  • Navigate to the KPLC self service portal
  • To the right of the screen, click on ‘Bill/Meter Query’
  • Enter your KPLC account number
  • Click ‘Search’
  • A list of token transactions will be displayed.

b) How to check last token via USSD code

There are two USSD codes to make this possible. One is via *977# which is charged at Ksh10 via the Safaricom network. To use this option,

  • Dial *977#
  • Select option 1 for prepaid services
  • Select option 2 for latest token
  • Select an pre-existing meter number or add a new one
  • An SMS containing the token transactions will be received.

The other USSD option is via *885# which is free of charge to use by dialing *885# and selecting option 5 for ‘Get last token’. However, the results provided are outdated and do not reflect current transactions.

c) How to check last token via MyPower App

Similar to the KPLC self service portal, this option is also free and only requires internet access. To use it;

  • Download and install the MyPower app for Android or Apple
  • Select ‘MyBill/Token’
  • Enter your meter number
  • A list of token transactions will be displayed.
How To Check Last KPLC Token 2024 (2024)

FAQs

How do you check your last KPLC token? ›

#DidYouKnow You can retrieve your last 3 purchased tokens by dialing *977# now.

How do I check if my token is updated? ›

Once your token meter is scheduled for an update, Kenya Power will send you an SMS to alert you and request that you purchase tokens of any amount to receive the two codes. After the purchase, you will receive two codes a Reset Code, an Update Code, and the purchased tokens.

How do I check my token after paying? ›

You can query a missing token through SMS, by sending the word token, followed by the prepaid meter number to 95551. i.e TokenXXXXXXXXXXX^MM.

How to reset kplc token metre? ›

If you get an SMS from KPLC, Use CODE 1 to reset and CODE 2to update your token meter. It's free and simple! Make sure you load any unused tokens before updating #UpdateTokenMeterYako #UsiachweGizani.

How do I find my last house token? ›

However, the final House Token can't be unlocked until after 'The Caretaker's Lunar Lament' main quest (that's the one tied to Demiguise statues), so you'll have to advance quite far to fully complete this side quest.

How do I check my last Yaka token? ›

What if I do not receive my token after payment of Yaka? You can check the MyUmemeOnline section on the website to view your last 5 tokens. You can also use the Umeme mobile app (Android or IOS) or visit the nearest Umeme service center. What are the options for payment for my Electricity?

How do I check my token validation? ›

You can validate your tokens locally by parsing the token, verifying the token signature, and validating the claims that are stored in the token. Parse the tokens. The JSON Web Token (JWT) is a standard way of securely passing information. It consists of three main parts: Header, Payload, and Signature.

How to update token meter 2024? ›

How to Update Your Token Meter Easy Steps:
  1. Step 1: Purchase Tokens. First you buy Tokens on KPLC PAYBILL 888880. ...
  2. Step 2: Prepare for the Update. ...
  3. Step 3: Enter the Reset Code. ...
  4. Step 4: Enter the Update Code. ...
  5. Step 5: Enter the Token Code.
Aug 31, 2024

What is the deadline for updating a KPLC token meter? ›

The deadline is August 31st, 2024. What happens if I not update my meter? If the meter isn't updated, it will not accept tokens.

How to update kplc token via SMS? ›

Once you get an SMS from Kenya Power, Use code 1 to reset and code 2 to update. Remember to load any unused tokens first. #UpdateTokenMeterYako #UsiachweGizani.

How to get kplc token online? ›

You can now buy Kenya Power tokens or pay for your power bill conveniently through your Equity Mobile App, Equity Online, Equitel, Eazzy Biz, by dialing *247# or EVA Chat Bot.

How to contact KPLC for token? ›

Kenyans seeking the status of their token purchase can reach out to KPLC via C via 0703070707 or 0732170170 (chargeable at normal call rates) for assistance.

Does meter token expire? ›

Q : Do prepaid meter tokens expire? A : Yes, tokens expire after one year. Also, it is not advisable to buy a token and not load the token.

How to check Kenya Power Delayed Tokens? ›

1. Visit https://selfservice.kplc.co.ke. 2. Tap/click on the 'Bill/Token Query' option at the top of the page.

How do I know my KPLC token account number? ›

Forgot your account number/meter number? Dial *977# for easy access.

How do I check my token expiry online? ›

To determine the expiration time of the current JWT token that was created for your Azure AD connector app, you can decode the token and check the value of the “exp” claim. There are various online JWT decoding tools available that you can use to decode the token, such as jwt.io or jwt-decode.com.

How do I get my KPLC token message after deleting? ›

How To Recover Kenya Power Token Messages
  1. On your mobile phone, dial *977#
  2. Navigate to “Prepaid Services”
  3. Select “Latest Token”
  4. Enter your Prepaid meter account number.
  5. Then hit “Send”
Jun 21, 2021

How long does it take for KPLC tokens to expire? ›

Please note tokens expires after 90 days.

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