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The address and personal information on the Binance account is proof of identity, so users cannot arbitrarily change it at any time. Users cannot change this information to ensure account security, like changing email or changing Binance phone numbers. However, if it is necessary to change the personal information or address country of residence on the Binance account, users can still do it through the support of Binance.
Why do you need to change your Binance address, country of residence, or personal information?
- Users change their residential address and change personal information on their profile, so they need to update basic information.
- The user entered incorrect information compared to reality
The change of address or personal information does not happen often. However, if the data changes on paper, users need to update it on their Binance account to ensure the account’s safety.
Can I change the address or personal information of my Binance account?
Users can make changes to their personal information and addresses. However, these operations cannot be performed by themselves in the account settings. Users need to submit a request to Binance support. After presenting the proposal, Binance resets the user’s KYC verification level to Basic Verification. Then, the user re-enters the information that needs to be changed and re-verifies the account.
Note that the updated information must be the same as the identity verification documents and proof of address verification.
How to change address and personal information on Binance?
Log in to your Binance account. If you do not have an account open at the link below:
* See more: The complete guide Binance from a to z
Scroll down to the bottom of the Binance homepage. Under Support, select [Submit a request]. Or visit Binance’s customer support page.
Next, select [Log in / Identification], then select [How to modify residential address]
The chat window below displays information on how to do it. If you still don’t know how to do it precisely, click [Unsolved] and send your questions and supporting photos into the chat box below and click [Send].
Then follow the detailed instructions of the support staff.
How to change your Binance email address and essential things to keep in mind
Binance currently only supports customers via chat right on the Binance homepage. In addition, Binance never asks customers to provide OTP codes or scan QR codes. Therefore, it could be a scam if someone is contacted via phone, email, or other means. In particular, never provide OTP codes or scan QR codes provided by strangers.
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