How to cancel bids and manage bidders (2024)

  • How to cancel a bid
  • Managing who bids on your items

As a seller, there are some situations where you can cancel bids that have been placed on your auction-style listings. However, once canceled, a bid can’t be reinstated.

How to cancel bids and manage bidders (1)

To try to prevent potential buyers from being disappointed, we discourage the canceling of bids unless absolutely necessary. However, you can cancel a bid when:

  • A buyer requests you cancel their bid and you agree
  • You have to end the listing early because the item is no longer available for sale
  • You made an error in the listing
  • You’re concerned the bid may be from a fraudulent buyer

Did you know?

When sellers remove a bid, we call it canceling a bid. When buyers remove a bid, we call it retracting a bid.

How to cancel a bid

If you need to cancel a bid, follow these steps:

1. Open eBay’s main page, find Tools & Apps on the very bottom of the page and select Site map.

How to cancel bids and manage bidders (2)

2. Click SELL to quickly get to the correspondent section. Then select Cancel bids on your listing.

How to cancel bids and manage bidders (3)

3. Enter the item number, the username of the member whose bid you’re canceling, and the reason you’re canceling the bid.

How to cancel bids and manage bidders (4)

4. Select Submit.

There are also other ways to do it:

How to cancel bids and manage bidders (5)

Managing who bids on your items

To help your listings sell for the highest price possible, you’ll normally want as many bidders as possible. However, you can set up buyer requirements to control where you’ll send items to, and whether to accept bids from buyers with poor feedback scores.

In very rare cases you may also want to avoid specific bidders who have a history of not paying, or who have been aggressive or threatening in their communications. You can do this by adding a buyer to your blocked buyer list.

As a seller, you can cancel bids on eBay in the following situations: when you agree to a buyer’s request, when the item isn’t available anymore, if you made an error in the listing, or if you’re concerned the bidder might be fraudulent.

You might be also interested in:

Selling through auctions

Listing in auction-style format works well if you want to let buyers decide what your item is worth. Read this article to learn how to set up an auction and what fees will apply.

Tips on listing optimization

An effective listing on eBay should not only provide the buyer with the correct and detailed item description but also sell it. Optimize your listings to appear higher in the search results.

Adding a video to your listing

One of the easiest ways to increase buyer engagement is by adding a video to your listing. It is a free feature available to all sellers in the eBay app, the mobile browser, and the web browser. Videos are displayed in the image gallery of the listing.

How to cancel bids and manage bidders (2024)

FAQs

How do I cancel a bid on a bidder? ›

If you need to cancel a bid:
  1. Go to Canceling bids placed on your listing - opens in new window or tab.
  2. Enter the item number, the username of the member whose bid you're canceling, and the reason you're canceling the bid.
  3. Select Submit.

Can eBay bids be cancelled? ›

A seller can cancel any bid at any time before the auction ends. A bidder can retract their bid if the auction has more than 12 hour left. During the final 2 hour, a bid can be retracted only within an hour after being placed. In addition there is a short list of valid reasons for retraction.

How to cancel bids on eBay app? ›

How to retract a bid on the eBay app?
  1. Open the eBay app and login.
  2. Go to 'My eBay' from the menu at the bottom.
  3. Select 'Bids & Offers'
  4. Under 'Active', find the item and see if the option to retract your bid is available.
  5. If not, click on the listing and find the option to contact the seller.
Jun 21, 2023

How do I cancel my bid on everything but the house? ›

Bid Retraction

While we fully understand that mistakes happen, in order to be transparent to all bidders, we are not able to retract bids. In cases where an obvious mis-bid has been placed, please contact Client Services at (888) 862-8750. We cannot guarantee that your bid will be removed, however, it can be reviewed.

Can a bid be Cancelled? ›

First of all you cannot cancel a bid, only the Seller can do that so you need to message them and let them know you changed your mind and ask if they would Cancel your bid.

How do I cancel a bid and end listing early? ›

Yes, you may end the listing by canceling all bids. You may be charged a final value fee based on the amount of the highest bid, or you may sell the item to the highest bidder. Yes. You may be charged a final value fee based on the amount of the highest bid.

Can I retract eBay bids? ›

As honest mistakes sometimes occur, you can only retract a bid if you accidentally bid the wrong amount, or if the seller changes the item description significantly after you have placed your bid. Retracting a bid for any other reason is considered an invalid bid retraction.

Are eBay sellers allowed to cancel? ›

Purchases on eBay can be canceled by the seller or by eBay. Buyers can request a cancellation, but it's up to the seller to accept or decline the request. If multiple items were purchased as part of the same order, then all items in the order will be canceled.

Can a seller refuse to sell on eBay if you win a bid? ›

There is no rule making a seller honor a winning bid. If a buyer wins an auction for a price LOWER than you are willing to accept, you have several options. The first and simplest option is to just refund the money.

How to win the last second bid on eBay? ›

The best eBay bidding strategy is to bid once, bid as late as possible and bid the absolute most you will pay for that item. Don't bid in even dollar amounts. If the highest you can pay is $17, then make it $17.26. By bidding in the last few seconds, you don't give other bidders the chance to react to your bid.

What happens if I win a bid on eBay and don't pay? ›

If you don't pay, 96 hours from the end of the auction the seller can cancel the transaction citing buyer didn't pay. You will get an unpaid item strike placed against your account. 2 of those in a 12 month period will get you blocked from bidding and buying from hundreds if not thousands of sellers on eBay.

Can eBay force you to pay? ›

Buyers must pay for the items they purchase on eBay within 4 calendar days. If the buyer doesn't pay within this timeframe, the seller can cancel the order and an unpaid cancellation will be recorded on the buyer's account.

Can a seller cancel a bidders bid? ›

As a seller, you can cancel bids on eBay in the following situations: when you agree to a buyer's request, when the item isn't available anymore, if you made an error in the listing, or if you're concerned the bidder might be fraudulent.

Can I remove bids? ›

However, in some situations you can retract your bid. Keep in mind that you can't always retract a bid once it's made –if you're not able to retract your bid, you can also try contacting the seller to see if they'll cancel your bid for you.

How to lower max bid on eBay? ›

The time to decide how much you are willing to pay is before you bid, not after. A bid cannot be amended to reduce it's hidden maximum except in one special circ*mstance (dealing with the seller lowering an unmet Reserve Price) and in that situation it is done automatically by eBay.

Can a bidder withdraw his bid? ›

A Bidder may, through a Letter of Withdrawal, withdraw its bid after it has been submitted, for valid and justifiable reason; provided that the Letter of Withdrawal is received by the Procuring Entity prior to the deadline prescribed for submission and receipt of bids.

Can a seller cancel someones bid? ›

As a seller, you can cancel bids on eBay in the following situations: when you agree to a buyer's request, when the item isn't available anymore, if you made an error in the listing, or if you're concerned the bidder might be fraudulent.

Can you retract a bid at an auction? ›

In many cases — yes. Buyers who have placed a bid can retract their bid any time before the auctioneer announces the sale has been completed. It's important to note, however, that the withdrawal of one bid does not revive any previous bid. The auction will continue with the next highest bidder.

What happens if you accidentally bid on eBay? ›

As honest mistakes sometimes occur, you can only retract a bid if you accidentally bid the wrong amount, or if the seller changes the item description significantly after you have placed your bid. Retracting a bid for any other reason is considered an invalid bid retraction.

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