FAQs
To help protect your safety, do not share personal information – like your email or phone number – with people you do not know. Instead, communicate through Messenger about potential Marketplace transactions. It's important to know how to recognize scams and spot the red flags to help you shop securely online.
How to stay safe when selling on Facebook Marketplace? ›
Keep the following safety tips in mind when selling stuff on Marketplace:
- View the person's profile and rating. ...
- Protect your privacy. ...
- Know About Delivery Options for Items. ...
- Use safe payment methods. ...
- Review our Commerce Policies. ...
- Verify the legitimacy of the item. ...
- Don't sell recalled items.
How to avoid being scammed when selling on Facebook Marketplace? ›
Here are essential tips to help you avoid falling victim to scams on this platform.
- Verify the Seller's Profile: ...
- Use Facebook Messenger for Communication: ...
- Beware of Too-Good-To-Be-True Deals: ...
- Meet in Public Places: ...
- Cash is King: ...
- Inspect the Item Thoroughly: ...
- Be Wary of Shipping Requests: ...
- Avoid Advanced Payment Requests:
Should you give someone your phone number on Facebook Marketplace? ›
To help protect your safety, do not share personal information – like your email or phone number – with people you do not know. Instead, communicate through Messenger about potential Marketplace transactions. It's important to know how to recognize scams and spot the red flags to help you shop securely online.
What is the safest way to get paid on Facebook Marketplace? ›
As for payment, carrying cash, especially a lot of cash, is risky. Facebook Marketplace recommends a secure person-to-person payment method such as PayPal.
What not to do on FB Marketplace? ›
Prohibited Content
- Community Standards. Commerce listings must not violate our Community Standards.
- Adult Products. ...
- Alcohol. ...
- Body Parts and Fluids. ...
- Digital Media and Electronic Devices. ...
- Discrimination. ...
- Documents, Currency, and Financial Instruments. ...
- Gambling.
What are the red flags on Facebook Marketplace? ›
Key red flags to watch out for:
Suspiciously low prices. Pressure to act quickly. Requests for non-secure payment methods. Vague or inconsistent descriptions.
How to tell if a Marketplace buyer is legit? ›
Suspicious profiles: Thoroughly read the buyer's profile before going through with a deal. You should be able to view their ratings and reviews, other listings, and Marketplace activity. If the user is not local to the area or has an empty profile, that may be a warning sign that they are not who they say they are.
Is it safe to give an address on Facebook Marketplace? ›
Should I give someone my address on Facebook Marketplace? If you're buying something that needs to be shipped, you can't avoid giving someone your address on Facebook Marketplace. But if you're buying or selling locally, you should ask the other person to meet you in a safe public place.
How do you know if a buyer is scamming you? ›
How To Identify an Online Shopping Scam
- The deal is too good to be true. ...
- They only accept wire transfers and other non-reversible payments. ...
- Sellers won't meet in person. ...
- They send you low-quality photos. ...
- Buyers send you prepaid shipping labels. ...
- A buyer overpays for your product. ...
- Asking for a deposit or prepayment.
How To Safely Buy on Facebook Marketplace
- Check seller profiles and reviews. ...
- Pick up items instead of having them delivered. ...
- Meet the seller in a public place. ...
- Have a friend accompany you when picking up an item. ...
- Inspect the item you're buying before paying. ...
- Use secure payment methods. ...
- Check buyer profiles and reviews.
How to verify a Facebook Marketplace seller? ›
Check out the seller's profile. Checking the seller's profile will help you determine whether the seller is legitimate or a possible scam artist. Keep in mind that a legitimate seller may have a lot of information that is restricted to friends only, but you might not get a lot of information from their public profile.
How can I trust a seller on Facebook Marketplace? ›
If a listing price seems too good to be true, it may be a scam. Get to know the person you're buying from by visiting their Marketplace profile. You can see their profile picture, any ratings they've received from other buyers and sellers, and how long they've been on Facebook.
Does Facebook protect you if you get scammed on Marketplace? ›
Purchase Protection means that you can request a refund if: You didn't receive your order. The product arrived damaged or different than described on the listing (example: the condition isn't accurate). The seller didn't follow their stated refund policy.
How to tell if someone is legit on Facebook Marketplace? ›
"If a seller has multiple listings of the same piece, no profile picture, or they're a new account without ratings, those are immediate red flags." It's important to remember that a person's seller page is linked to their personal Facebook profile, which should theoretically showcase their lives over many years.
How are sellers protected on Facebook Marketplace? ›
If the buyer cannot show the item delivered does not match the listing, Meta will protect the seller against the claim. Meta protects sellers from buyers who return products they have used, damaged, or substituted for a different product, and cases where the return was never delivered.