Our mission here at Stash is to make investing as simple as possible. Part of that is facilitating safe, secure, and speedy transfers. While we make each transfer as quickly as possible, not every transfer has the same processing speed.
Click below to jump ahead:
- Viewing transfer status
- Transfers into Invest from an external bank
- Transfers into Stash Banking from an external bank
- Transfers out of Stash to a linked external bank
- Transfers within Stash between Invest and Stash Banking
- Cash deposit
- Selling investments, including single stocks and ETFs
Viewing transfer status
You can easily check your transaction activity and transfer status in the app or on the web.
Note:
- To check the status of a transfer made to/from your Stash banking account, go to the Bank tab within your Stash account to view your transaction history.
- Bank transfers from your external bank are completed through ACH, which can only occur on business days, excluding federal and market holidays.
In the app:
- Login to the Stash app.
- Tap your initials (iOS) or hamburger icon (Android) in the upper-left corner.
- Scroll down to the View activity section and tap either Portfolio or Bank Account.
- Portfolio:
- Tap the portfolio you want to view your transaction history for.
- Bank account:
- Scroll down to the Your Transactions section to view your Stash banking account transaction history.
- If the activity status in account details shows that the transfer is complete, this means that Stash has processed the transaction.
- If the activity status shows that the transfer is pending, you might want to verify that your external bank is linked correctly.
On the web:
- Login to the Stash website.
- Click your name in the upper-right corner.
- Click Portfolio Activity.
- Click the portfolio you want to view your transaction history for.
- If the activity status in account details shows that the transfer is complete, this means that Stash has processed the transaction.
- If the activity status shows that the transfer is pending, you might want to verify that your external bank is linked correctly.
Transfers into Invest from an external bank
It can take up to three business days for the transfer to be completed, and for the money to move out of your external bank account.When you transfer money from your external bank account to your Invest portfolio(s), the amount transferred is immediately shown as Pending in your Invest portfolio activity. If you made the transfer during business hours, you’ll see a credit for the amount in your portfolio cash instantly, but the money will not move for up to three business days.
Transfers into Stash banking from an external bank
It can take up to five business days for money to move from your external bank account into your Stash banking account. The amount transferred is immediately shown as Pending in your Stash banking account transactions. When completed, the status of the transaction changes from Pending to Complete, and the amount is added to your Stash banking account’s available Cash Balance.
Transfers out of Stash to a linked external bank
It may take up to three business days for your transfer to appear in your external account. Barring any transfer limitations, your money is removed almost immediately from your Stash banking account or Invest portfolio when transferred to an external bank account (if you have enough funds available to transfer).
The exact length of time the transfer takes depends on how quickly your bank processes transfers.
Note: Transfers out of Smart portfolios may take additional time, if sales are required. In general, transfers out of Smart portfolios may take up to five business days, or more, depending on your account activity.
Transfers within Stash between Invest and Stash banking
Transfers within Stash between your Stash banking account and portfolio(s) are instant, so you can get immediate access to your money.
Note: Transfers out of Smart portfolios may take additional time, if sales are required. In general, transfers out of Smart portfolios may take up to five business days, or more, depending on your account activity.
Cash deposit
You can add cash to your Stash banking account within 30 minutes using retailers like CVS Pharmacy®, Walgreens, Rite Aid, and Walmart. Simply generate a barcode here, approach the register with your cash, and ask for the money to be placed in your account.
Please note that the retailer may charge a fee up to $4.95.
Selling investments, including single stocks and ETFs
Due to an SEC-mandated waiting period, money from selling investments will be available for use two business days after the sale has been initiated. For more information on selling investments, check out this article.
DISCLOSURES
Stash Banking services provided by Stride Bank, N.A., Member FDIC.
