How Does Travel Insurance Work? - NerdWallet (2024)

While every traveler hopes for the best when going on a trip, it's possible for unexpected outcomes to ruin some or all of your vacation. Travel insurance helps in those unfortunate situations by covering the necessary expenses to get you back on the right track.

But how does travel insurance work, how do you buy coverage, and is it a good idea for your next trip? Let’s find out.

What is travel insurance?

Travel insurance protects against financial losses and other risks from unexpected events that occur when traveling. Policies cover the expenses and inconveniences incurred from delayed flights, canceled reservations, lost or delayed luggage, injuries and illness.

You can buy policies that cover one reservation, an entire trip or a specific period of time. Policies can provide protection for a single person or a whole family. Prices vary based on your age, protected items, coverage limits and duration of coverage.

You don’t always have to buy a policy out-of-pocket, though. Some travel cards include built-in travel insurance as a perk. Keep in mind, however, that these policies and their coverage limits vary widely, so it pays to be mindful of what’s covered by any given travel card.

» Learn more: How to find the best travel insurance

Types of travel insurance coverage

Now that we know what it is, how does trip insurance work? There are many types of policies and coverage levels available, depending on your budget and what risks you want to cover.

So what is travel insurance for? Typically it will cover some or all of the following situations:

  • Trip delay. If your flight or other transportation has delays, you’ll receive compensation to cover food, lodging and other related expenses.

  • Trip interruption/cancellation. When your trip is interrupted or canceled for a covered reason, it provides financial assistance to make other arrangements to continue your trip or go home early.

  • Baggage delay. Covers the cost of reasonable clothing, toiletries, medication and other necessary items until your bag arrives.

  • Lost or damaged baggage. Pays to replace lost or damaged items, including both the luggage itself and personal effects that were in the luggage.

  • Rental car damage. Commonly called an auto collision damage waiver, this covers the cost to repair or replace a damaged or stolen rental car. Some policies also cover the lost income of the rental to the car agency while it’s being repaired.

  • Injury or sickness. If you get injured or sick during your trip, this benefit pays for necessary medical care. Depending on the coverage you choose, this benefit may be primary or secondary to your existing medical insurance.

  • Emergency assistance and transportation. Pays to transport you to the nearest facility that offers adequate medical care to treat your illness or injury. In some cases, this may mean transporting you back to your home country.

Keep in mind that many travel insurance policies do not provide protection for COVID-related situations or pre-existing medical conditions.

» Learn more: Trip cancellation insurance explained

How to use your travel insurance

Travel insurance works like most insurance policies. You purchase coverage for a period of time to protect against certain risks. When a covered event occurs, you file a claim with the insurance company to request payment or reimbursem*nt for financial losses.

In most cases, travel insurance covers only prepaid or non-cancelable reservations. If you are able to cancel your reservations for a full refund, you should cancel them directly with that company as soon as possible. Additionally, most travel insurance policies do not cover reservations booked with airline miles or hotel points.

When you submit a claim, you’ll need to provide documentation for your loss. For example, you should document the cause of the issue (e.g., flight delay or cancellation) and provide copies of your receipts to substantiate your claims. Since there are many different types of losses that could occur, your claims process may vary by company and type of loss.

» Learn more: How do travel insurance claims work?

How to get travel insurance coverage

For travelers interested in getting a travel insurance policy, there are three primary ways to obtain coverage — purchase a standalone policy, use travel card benefits, or add on coverage when booking a trip.

Purchase a travel insurance policy

Many companies sell travel insurance as standalone policies that vary in length from a single trip to a full year. Your policy can cover a single person or an entire family. Policies range from those that offer basic coverage to others that are very robust and cover almost every possibility. Coverage options start from around $20 per trip.

For frequent travelers, it may make sense to purchase a full year of coverage instead of buying a policy for each individual trip.

» Learn more: When you don’t need to buy travel insurance

Access via travel card benefits

Many travel cards include protections that cover issues with your flight, bags and other aspects of your trip. These protections are included at no extra charge, and their coverage levels vary from card to card. You may have travel protections from some of the travel cards that are already in your wallet.

Here's a sample of the coverage available from some popular cards:

Chase Sapphire Preferred® Card

The Platinum Card® from American Express

Capital One Venture X Rewards Credit Card

Trip delay

Up to $500 per ticket after 12 hours.

Up to $500 per trip after 6 hours.

Up to $500 per ticket after 6 hours.

Trip cancellation / interruption

Up to $10,000 per person and $20,000 per trip.

Up to $10,000 per covered trip and $20,000 per card per consecutive 12-month period.

Up to $2,000 per person.

Lost / damaged luggage

Up to $3,000 per person.

Up to $2,000 per bag and $3,000 per trip.

Up to $3,000 per trip.

Baggage delay

Up to $100 per day for five days after six hours.

N/A.

N/A.

Emergency evacuation

N/A.

Complimentary.

N/A.

Auto rental CDW

Primary coverage, up to cash value of vehicle.

Secondary coverage.

Primary coverage, up to $75,000.

Terms apply.

» Learn more: The best credit cards for travel insurance benefits

Get add-on protection for your trip

Some companies offer travelers the option of purchasing insurance when booking a trip. However, they are generally limited in nature and usually cover only that specific reservation.

Below is an example of an add-on policy proposed by Delta Air Lines for a flight from Los Angeles to Salt Lake City for a refundable, first-class fare.

How Does Travel Insurance Work? - NerdWallet (1)

In most situations, these add-on policies only make sense for a large financial commitment, such as a cruise or a premium cabin flight. Even then, you should compare how the add-on insurance works versus buying a general policy that could cover your entire trip.

» Learn more: Airline travel insurance vs. independent travel insurance

If you’re interested in buying travel insurance

Now that we've answered "how does travel insurance work," you can see how it can be a smart way to protect your trip in case an unexpected problem occurs. Coverage limits and benefits vary by company and budget, so shop around for the best deal. Review your travel card benefits to ensure that you’re not paying for coverage that you’re already getting for free. And, if you have a claim, document everything and compile your receipts to request reimbursem*nt right away.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024:

  • Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

  • No annual fee: Wells Fargo Autograph℠ Card

  • Flat-rate travel rewards: Capital One Venture Rewards Credit Card

  • Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

  • Luxury perks: The Platinum Card® from American Express

  • Business travelers: Ink Business Preferred® Credit Card

How Does Travel Insurance Work? - NerdWallet (2024)

FAQs

Does travel insurance actually pay out? ›

If your trip is canceled for a covered reason, a policy will often reimburse airline tickets, hotel rooms, rental cars, tours, cruises and other prepaid, non-refundable expenses.

How does traveler's insurance work? ›

Travel insurance works like most insurance policies. You purchase coverage for a period of time to protect against certain risks. When a covered event occurs, you file a claim with the insurance company to request payment or reimbursem*nt for financial losses.

How does a travel insurance policy work? ›

Most policies include cover for: lost or stolen bags (with baggage cover an extra in some policies) emergency medical expenses, such as the cost of treatment and getting you home. the costs of cancelling, delaying or cutting your trip short (with cancellation cover sometimes an additional extra)

Is 50000 enough for travel insurance? ›

Every plan is different, but the coverage amounts and benefits may vary. Determine how much you really need. For example, SquareMouth recommends international travelers get around $50,000 in Emergency Medical coverage and $100,000 for cruises or travel to remote areas.

Do you get a full refund with travel insurance? ›

Most policies will grant a refund if you cancel within the policy review period, typically 10-15 days from purchase.

What are two disadvantages of travel insurance? ›

The more costly your trip, the more your provider will need to reimburse you for a valid claim, which increases the cost of your policy. In addition, plan costs will generally increase with age, as younger travelers may be less likely to file a claim than senior travelers based on overall health.

What is not covered in travel insurance? ›

Medical Tourism, Medical Exclusions

Medical tourism is a common exclusion. Elective procedures, mental health care, routine physicals and exams and physical exams are also usually not covered by travel medical insurance.

What is the best travel insurance to buy? ›

The Best Travel Insurance Companies
  • AXA Assistance USA – Best for Baggage.
  • Generali Global Assistance – Great for Pre-Existing Medical Condition Coverage.
  • Travelex – Best for Families.
  • HTH Worldwide Travel Insurance – Best for Trip Interruption.
  • Nationwide – Great for Cruise Itinerary Change/Inconvenience.

How many days before should you buy travel insurance? ›

In general, you can buy coverage any time before the date of your trip. That said, it's always best to buy coverage as soon as you make your reservations. The sooner you buy travel insurance, the sooner you'll have protection and the more benefits you may be eligible to receive.

What is a good rate for travel insurance? ›

Travel insurance will generally cost 5% to 10% of your total trip price, according to SquareMouth travel insurance.

How much insurance do I need for international travel? ›

How much travel medical insurance do you need? Squaremouth, a travel insurance comparison site, recommends buying at least $50,000 in emergency medical coverage for international travel. For travelers going on a cruise or to a remote destination, the site recommends at least $100,000 in coverage.

Does travel insurance cover 100%? ›

As long as the reason for cancellation is covered under your policy, you can submit a claim for reimbursem*nt up to a certain amount. Some providers offer reimbursem*nt of over 100% of your covered trip expenses, but the amount will depend on your plan choice.

Is Travelers insurance good about paying claims? ›

The company scored 860 out of 1,000 points and is ranked sixth in the largest insurers category in the J.D. Power 2021 U.S. Insurance Shopping StudySM. Travelers also holds an A++ (Superior) financial strength rating from AM Best, which shows its ability to pay out claims on time.

Is it worth claiming on travel insurance? ›

Travel insurance can give you extra protection if your holiday doesn't go as planned. This is very important if you are travelling independently because you may find yourself stranded with no way to get home and no rep to help sort out your holiday problem.

Does travel insurance pay up front? ›

Travel insurance may pay your expenses upfront if you require emergency medical treatment or emergency transportation while traveling overseas.

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