How Does Credit Card Travel Insurance Work? - NerdWallet Australia (2024)

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  • What is credit card travel insurance?
  • Types of credit card travel insurance
  • Getting free travel insurance with a credit card
  • Is there a catch with credit card travel insurance?

Travelling is a normal part of life for many Australians. As an adventurous nation, the annual overseas trip is a familiar ritual for many. Travel insurance is essential for international travellers to protect the journey and prevent unexpected financial costs. From accidents and emergency medical care to missed flights, lost baggage and coverage for belongings, credit cards with travel insurance may help safeguard your next adventure.

What is credit card travel insurance?

Travel insurance is available through online providers, travel agents, insurance brokers, other insurers (private health, home and car), and even credit card companies. Most banks, including the Big Four and smaller institutions, offer complimentary travel insurance with some types of credit cards.

Whether you’re travelling with expensive camera gear, have a pre-existing condition or have little ones in tow, using a credit card overseas that comes with travel insurance can offer the peace of mind that you’re covered if anything goes wrong. Although Australia has a strong public health system, the government doesn’t protect you while overseas. So, travellers are responsible for hospital bills and return flight costs if injured or sick.

Many travel credit cards include international travel insurance. Some banks also offer paid coverage for those with more extensive needs. Before choosing a policy, you’re best to check what is covered, any limits, excesses, and exclusions, and then discuss any pre-existing conditions. With the right insurance, you and your family could have coverage for unlimited overseas emergency medical assistance, cancellations, travel delays, and lost luggage and personal belongings.

Banks provide policies from partner insurers (similar to how banks have partner airlines for frequent flyer programs). For example, NAB’s travel insurance provider is Allianz, whereas ING partners with Auto & General.

If you don’t have a credit card with travel insurance, you may be able to purchase a policy from your bank. For example, CommBank has a handful of credit cards with complimentary international travel insurance for cardholders, their spouse and accompanying children. It also offers standalone policies that customers can buy independently.

Types of credit card travel insurance

Credit cards come with various protections, including international travel insurance, overseas transit accident insurance, interstate flight inconvenience insurance and rental vehicle excess insurance.

Keep in mind the most common insurable events:

  • flight cancellations and delays
  • missing a connecting flight
  • medical treatments and emergency care
  • lost, damaged or stolen luggage/personal items
  • trip cancellation before departure.

It’s essential to do your due diligence because every bank and insurer will differ in coverage. If you’re applying for a credit card to access complimentary travel insurance, make sure you check what’s covered (and how much) before submitting an application.

For instance, Westpac offers certain cardholders access to these four insurance types. If you hold an Altitude Platinum card, you’re eligible for up to three months of international travel insurance, overseas transit accident insurance to cover injuries or death, rental vehicle excess insurance up to $5,500 and interstate flight inconvenience insurance for cancellations and delays. There are, however, caveats — such as purchasing the tickets on your credit card or prepaying $500 off your travel costs to your eligible card.

It’s helpful to check the definitions of the primary travel insurance policies to see which ones apply to you. In most instances, a broad international travel insurance policy suffices. For example, the CommBank travel insurance covers rental vehicle insurance, so a separate policy might not be necessary.

Getting free travel insurance with a credit card

Most banks offer complimentary travel insurance with select credit cards. Start your research with the Big Four banks.

ANZ

ANZ Platinum and Black credit cards come with international and domestic travel insurance, including five on the market.

What does it cover?

  • overseas emergency medical and dental expenses
  • cancellation and additional expenses
  • loss or damage of luggage and travel documents
  • accidental death and permanent disability
  • loss of income
  • personal liability.

Domestically, cardholders enjoy protections for:

  • cancellations
  • travel delays
  • luggage delays.

Most policies cover similar travel requirements, but it is essential to check the limits, excesses, and terms and conditions. Review policies for pre-existing conditions and age limits and cover for specific activities while overseas, such as adventure sports.

How to activate and claim

Activate your travel insurance and make a claim online through the ANZ-Allianz portal.

CommBank

CommBank has seven credit cards (and the World Debit Mastercard) which include international travel insurance. You, your spouse and up to 10 accompanying children travelling with you are covered.

What does it cover?

  • overseas medical benefits
  • accidental death — overseas funeral, cremation and body repatriation
  • cancellation costs
  • baggage and personal goods
  • travel delays
  • rental vehicle insurance
  • travel services provider insolvency
  • loss of income
  • hijack and kidnapping.

How to activate & claim

Activate your insurance in the CommBank app or NetBank. You can make a claim online or by calling Cover-More, CommBank’s partner insurer.

NAB

NAB customers must hold and use a personal NAB Signature, Platinum or Premium credit card or NAB Platinum Visa debit card. Spend $500 on trip-related expenses, and you could be entitled to free travel insurance for your spouse and any children travelling with you.

What does it cover?

  • overseas medical and dental expenses
  • cancellation and additional expenses
  • luggage and personal items
  • extra travel cover, including delays
  • rental vehicle damage and theft excess
  • accidental death and loss of income
  • personal liability and legal expenses
  • kidnap and ransom.

How to activate and claim

Activate your travel insurance and make a claim online through NAB’s partner insurer, Allianz. You can make a claim via the NAB-Allianz portal.

Westpac

Westpac operates a two-tier structure for international travel insurance. Six credit cards fall under level one, and four under level two. Level one cards offer up to six months’ coverage, while level two provides up to three months. You must prepay $500 of your travel costs on your credit card and hold a return flight ticket. Allianz provides Westpac travel insurance.

What does it cover?

  • overseas medical expenses, including hospital, ambulance and repatriation costs
  • stolen, damaged or lost luggage
  • cancellation costs
  • rental vehicle access
  • travel document theft, loss or damage
  • personal liability, up to $2.5 million.

How to activate and claim

Activate your travel insurance and make a claim online through Westpac’s partner insurer, Allianz. If you’ve already returned home, call Allianz Global Assistance.

Is there a catch with credit card travel insurance?

Getting a credit card with complimentary travel insurance can save you hundreds on your next overseas trip. The partner insurers are well-known names with comprehensive coverage. Just be aware of the potential temptations of holding a credit card, especially if you’re trying to build your credit score, pay off debt or prefer to travel with your savings.

Credit cards with travel benefits, like insurance or airport lounge access, are some of the best in the category, so long as you’re confident using one.

» MORE: What is consumer credit insurance?

Frequently asked questions about credit card travel insurance

Do I need to activate credit card travel insurance?

You must activate the insurance before you leave Australia. If you’re a CommBank customer, for example, start your insurance in the CommBank or NetBank app. It’s worth locating and printing your travel insurance policy before your trip.

Is credit card travel insurance enough coverage for travel?

In most instances, travel insurance should provide adequate coverage. If you have pre-existing conditions or specific requirements, it’s worth speaking with multiple providers.

About the Author

Amanda Smith

Amanda Smith is a freelance journalist and writer. She reports on personal finance, technology, culture, and human interest. Amanda has written stories about retirement planning for Business Insider, the connection…

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How Does Credit Card Travel Insurance Work? - NerdWallet Australia (2024)

FAQs

Do credit cards automatically have travel insurance? ›

While it would be ideal if all credit cards provided travel insurance benefits, this simply isn't the case. Travel rewards credit cards often offer insurance, though coverage limits and types of protections vary by card. You'll generally see the highest levels of coverage with high-annual-fee travel credit cards.

Does travel insurance actually pay out? ›

If your trip is canceled for a covered reason, a policy will often reimburse airline tickets, hotel rooms, rental cars, tours, cruises and other prepaid, non-refundable expenses.

How does credit card insurance work? ›

Credit card balance insurance benefits apply to the amount you owed on your card at the date of loss. This means the date of death, unemployment, total disability, or your critical illness diagnosis. Credit card balance insurance benefits won't cover purchases you make on your credit card after the date of loss.

Does credit card travel insurance cover pre-existing conditions? ›

Pre-existing conditions are typically not covered by credit card travel insurance. Even if you have a limited amount of cover for a pre-existing medical condition, you're not guaranteed to have coverage for any claims made due to your condition.

Do you have to activate credit card travel insurance? ›

Make sure the insurance is activated (this is not always automatic) Some credit card companies require you to 'turn on' the insurance online before you head off. Other companies don't have this requirement, but you may only be getting basic cover. If you're unsure about your level of cover, contact your provider.

Does my Visa card cover travel insurance? ›

Use the Visa insurance service for safe and comfortable travels. Holders of Visa Platinum, Visa Signature, Visa Infinite, Visa Platinum Business and Visa Signature Business premium cards will be automatically insured when traveling.

How do I know if I have credit card insurance? ›

First, call your credit card company and have them check to see if you're signed up for one of their protection policies.

What is the difference between CDW and LDW? ›

Collision Damage Waiver (CDW) provides cover if there is damage to a rental car through an accident. LDW on the other hand, is a combination of CDW and Theft Protection, which means that you will be covered for car replacement if your rental car is stolen during the period of your rental.

Does Mastercard have automatic travel insurance? ›

Coverage is provided automatically when the entire cost of your land, sea or air travel arrangements had been charged to your eligible card.

What is often not covered in travel insurance? ›

According to Allianz Global Assistance, a travel insurance provider, "Trip cancellations and trip interruptions due to known, foreseeable, or expected events, epidemics, or fear of travel are generally not covered."

What is the difference between travel insurance and credit card insurance? ›

Credit card insurance often provides limited coverage compared to standalone travel insurance policies. For instance, credit card coverage may have lower coverage limits for medical treatment, which could be quickly exceeded in case of a serious emergency.

What is the best travel insurance company? ›

The Best Travel Insurance of 2024
  • Travelex Insurance: Our top pick.
  • Nationwide Travel Insurance: Best for baggage coverage.
  • AIG Travel Guard: Best for families.
  • Faye: Best cancel for any reason coverage.
  • WorldTrips: Most affordable comprehensive coverage.
  • Generali Global Assistance: Best for trip interruption coverage.
6 days ago

Do you automatically get travel insurance with AmEx? ›

You can get AmEx travel insurance via your card or as a standalone policy. AmEx cards typically include coverage for trip delays, interruptions, cancellations, baggage and car rentals. Coverage tends to be secondary. Policies vary by card.

Should I let my credit card company know I am Travelling? ›

You're not required to notify your credit card company when you're going away on vacation, but it is highly recommended. By letting your credit card company know where you're going and for how long, your company will know that any card transactions from that location were likely authorized by you.

Do I have to insure my entire trip? ›

Do I Have to Insure My Entire Trip? The short answer is: no. The long answer is: Yes, if you want certain benefits. You may cherry-pick from your list of non-refundable, prepaid trip costs to create your travel insurance policy.

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